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Quality Inn & Suites

2.0 of 5
1116 Highway 68, I-75, Exit 60, Sweetwater, TN 37874
Hotel amenities
Quality Inn & Suites
Ranked #5 of 7 hotels in Sweetwater
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42 reviews from our community

    Trip type
Traveller rating
    10
    7
    11
    7
    7
Date Rating
Jackson, Mississippi
1 review
1 of 5 stars Reviewed 10 May 2013

Rooms were very dirty. The rugs were stained and were sprayed with a horrible fragrance to coverup smell of who knows what. The Tv was out dated. The sheets were dingy and cheap quality. This place is disgusting. The air conditioner was barely working. Fortunately,the window opened and we could get some fresh air. It is time for this place... More

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Memphis, Tennessee
Senior Contributor
23 reviews 23 reviews
3 hotel reviews
Reviews in 13 cities Reviews in 13 cities
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 24 April 2013

Adequate hotel for an overnight or short stay. Felt safe. Room was good size with refrigerator & microwave. Like that you could open room window for fresh air. Nice & clean but blanket, pillows & bedspread of cheap quality & worn out. Nice little free breakfast. Staff was accommodating but unable to grant my request for extra pillows. (The ones... More

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Brighton, Michigan
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 of 5 stars Reviewed 10 April 2013

We stayed on our way home from spring break in Florida. After a very long drive we checked in approximately midnight for 3 rooms. Very busy at front desk, phones ringing off the hook, several guests needing to check in and only one person working. I would imagine that only one person per shift is probably normal. But during peak... More

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Ronald L, General Manager at Quality Inn & Suites, responded to this review
12 April 2013

Thank you for your comments. We apologize for teh inconvenience you experienced during your stay. We are working on updating the rooms but it will take some time to do. I will look into the window issue and see why you had a hard time closing it. More

Lakeland, Florida
Senior Contributor
34 reviews 34 reviews
Reviews in 10 cities Reviews in 10 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 10 April 2013

We stopped here on our way north from Florida because it was very close to I75 and near several restaurants. Our room was very clean and well appointed and the free breakfast was plentiful and in a good sized room. We will think about staying here again on our next drive down from Ontario.

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Ronald L, General Manager at Quality Inn & Suites, responded to this review
12 April 2013

Thank you for your comments, We are honored that you enjoyed your stay and look forward to you next visit. More

Michigan
Contributor
16 reviews 16 reviews
15 hotel reviews
Reviews in 9 cities Reviews in 9 cities
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed 8 April 2013

We stayed at this location on the way to Florida for Spring break. We had a coupon from one of the hotel travel books. Check in had two ladies on staff and a young man. Not one of them knew what they were doing. We were told we were getting one room type but were checked into another one and... More

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Ronald L, General Manager at Quality Inn & Suites, responded to this review
10 April 2013

Thank you for your comments, I will look into what you had stated as I have had all of my stall to know what each room type is. I want to apologize for your experience this past weekend as this is not how we operate. If you would please call me or send me an email I would like to... More

Bowling Green, Ohio
Contributor
11 reviews 11 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
3 of 5 stars Reviewed 6 April 2013

Heading home during spring break hotels were booked. I found Quality Inn online and they were out of double but had a 3 bed queen in smoking left.(95$)It was late we were beat, kids restless and it was still a good 1hr 45m drive from where we were. We got there at 12a phone ringing off hook. The gentlemen checked... More

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Ronald L, General Manager at Quality Inn & Suites, responded to this review
7 April 2013

Thank you for being out guest. Having to find a hotel room at the last minute is always very hard to do and we are honored that you decide to stay at the Quality Inn & Suites. Because we know that some times we have smoking rooms left and most guest want a non-smoking room we work very heard to... More

Vidalia, Louisiana
Senior Contributor
22 reviews 22 reviews
19 hotel reviews
Reviews in 20 cities Reviews in 20 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 6 April 2013

I was driving from North Virginia to Louisiana. I got into the hotel about 8:00 PM. Rhonda let me use the business center to make reservations through Choice Hotels so I could get the extra points on the program they have at this time. She was very nice at check in and it was quick. The only problems that I... More

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Ronald L, Manager at Quality Inn & Suites, responded to this review
7 April 2013

Thank you for staying with us here at the Quality Inn & Suites. I want to apologize for the clock missing from the room and I will take care of the issue on Monday when I return to the Hotel. We value the comments form our guest and try to make improvement if possible. I will share your comments with... More

Clarksville, Tennessee
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 31 December 2012

Ok, let's start off by saying that I used my choice points for this hotel because if I had to have payed actual money for this room, I would have been livid! This hotel didn't look to bad from the outside but that is where it stops. I checked in late after working a very long day. The first thing... More

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Ronald L, General Manager at Quality Inn & Suites, responded to this review
1 January 2013

Thank you for your comments and concerns. We want to apologize for your recent experience at the our hotel. I wish I had had a chance to speak to you personally and take corrective action before left. We are working very hard to address any concerns our guest may have, as we value each and every person. I hope that... More

Madisonville, Tennessee
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 25 December 2012

My parents and I were forced to stay for many days here while mold was being removed from our home. My only good thing to say about this hotel is that the lady at check-in was nice. The hotel has many problems, and some very important problems. 1. They don't clean these rooms propertly. A. They don't spray the beds.... More

Was this review helpful? Yes 1
Ronald L, General Manager at Quality Inn & Suites, responded to this review
28 December 2012

I want to thank you for your comments, I understand that you have chooses in lodgin in the Sweetwater area and we want to that you for staying with us. As for your concerns. I want to apologize for your experience and I will look into your comments, I know that we had given you an extended stay rate that... More

Letohatchee
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 21 November 2012

Last week I was disappointed in the handling of my statement. Today I received a call from the Manager. He was very helpful and explained the situation and now I feel much better. My stay at the Quality Inn in Sweetwater TN was great. The hotel and the room was very clean, they serve a great continental breakfast and the... More

Was this review helpful? Yes 1
See 3 more reviews by Jessie W for Sweetwater
Ronald L, General Manager at Quality Inn & Suites, responded to this review
23 November 2012

Thank you for your understand and it was my pleasure to work with you on this matter, and to have resolved it too your satisfaction. More

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Additional Information about Quality Inn & Suites

Also Known As:
Quality Inn Sweetwater
Sweetwater Quality Inn
Address: 1116 Highway 68, I-75, Exit 60, Sweetwater, TN 37874
Region: United States > Tennessee > Sweetwater
Amenities:
Business Centre Fitness Centre Free Breakfast Free High-Speed Internet Free Parking Pets Allowed Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #5 of 7 hotels in Sweetwater
Price range (per night): S$111 - 122
Hotel Class:2 star (2*)
Reservation Options:
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