This place has great potential but needs some tender loving care to be great! Our Room was clean and adequate. Office personnel need to be in the office more, have information on things in area, restaurants, activities, let you know that wifi is available in lobby but no where else. Some information in rooms which would be helpful! Sad that... More

This was the worst place I've ever stayed at. For anyone that rated this any higher than terrible I'm afraid to see of any place worse you have stayed. We moved to three different rooms and every one of them smelled, had spiders/spider webs everywhere, dead ants on the counters and much more unpleasant surprises. I understand this is in... More

We stumbled across Townsend, TN on Sunday of Memorial Day weekend and loved this small mountain town with close proximity to the Foothills Parkway and Great Smoky Mtn National Park. We didn't have a reservation and did not know what to expect but loved the outward appearance of the Lodge and grounds. The Lodge lobby is where the unmet potential... More

We were very happy to have found this place. We had stayed prev night in Pigeon Forge and was VERY unhappy there. The Gal at the desk let us look at 3 different rooms before we decided. We chose a King room that had vaulted ceilings and was a very spacious room with a deck overlooking the mountains. The room... More

We just spent 2 nights at this motel and were pleasantly surprised. We had read the bad reviews after I booked our room, so we were pretty nervous about staying here. We stayed in building number 3, so we can't review the other buildings on the property. But, our room was super clean, nice comfortable beds, linens were like new.... More

We arrived late without a reservation and did not know what to expect. We were put in a King room (I think it was 134). Room was very clean, nicely decorated and spacious. We really enjoyed the rocking chairs on the porch. We would stay again if in the area.

This motel is on a beautiful piece of land - rolling hills, etc. The lodge is very attractive and you feel you could put yourself back in time to when this motel was more than likely the prime place to stay in Townsend. However, past the lobby, the rest was very disappointing. The room was very dark, dreary and musty.... More

Stayed there Thanksgiving 2012. Booked 3 nights, stayed one. Grounds and lobby look good. Very deceiving. We got the family suite. I asked the hotel about some reviews that were not complimentary and they said not to worry the room would be clean and satisfactory. The room was dirty. Bed spreads had not been washed in some time, the carpet... More

Lovely curb appeal, lovely lobby all homey and cute. Rooms were unlovely, dark, full of DIY repairs. TP holder nailed to unpainted piece of wood which was nailed to the wall. Web page very deceiving. I called about a week ahead to ask if indoor pool was open and was assured that it was. It was open, but he neglected... More