We came in for a friends wedding for the weekend as I walked into the room part of the bathroom ceiling was on the floor the room reaped with a urine smell. I was so exhausted that I just called to the front desk and told the gentleman that was working he said I can change rooms for you if... More

I would only stay at the hotel if ALL of the newer hotels in town were sold out. This hotel desperately needs a make-over. It started out as a decent hotel, but unfortunately it has suffered years of neglect. The rooms are musty and gloomy, and there is obviously a bug problem. The management should seriously consider a major renovation.... More

I booked this hotel based on reviews if there had been a better choice I would have taken it my room smelt like pinesol. A cover up for old And musty. I had a ant problem around the sink so I slept with the lights on which doesn't bode well for a good nights sleep for me . The breakfat... More

I would highly recommend this place. The places is older but very clean. Service is excellent. The pool was very clean and large. At night, I was told we could swim even after closing hours providing we were quite and did not cause any trouble. Even told us we could swim all day after checkout time: What place does this!... More

The Best Western in Bay City was a wonderful surprise! The rooms were very spacious and nicely furnished. We loved the sheer draperies that let light in but also kept the room private. Everything was clean and our king-size bed with the pillow-top and upscale hotel bedding, gave us a good night's rest. The front desk staff was very professional,... More

hotel was nice, room was clean, front desk was helpful.

I just spent 3 days staying in the Matagorda Bay Best Western Hotel and Conference Center and I hated every single day. The desk staff are unfriendly and non-professional, my room key had to be reflashed by the front office every single day, and taking a shower in that room was some experience, the water would briefly turn ice cold... More