Worse experience EVER! Reservation ,made a month prior to stay...got to dirty hotel. Clerk putting on makeup at checkin desk...real inconvenience to have her check me in. Sent to a room, then changed....to an occupied room.....then to a nonaccessible room after reserving for a month. Clerk was rude, incompetent. Still trying to get financial mess straight. HORRIBLE PLACE WITH WORSE... More

Everything else in town was booked except this, now I know why. Current writing this review from room 125, I have no idea how this place gets business other than when everything else is full. The door doesn't close all the way and there is no seal to keep bugs or water out, the sheets have holes in them, the... More

Paid over $100. including tax for a $25. room. None of the plug-ins on the wall behind the bed worked, so I had no clock and no reading lights; only one tiny light on the desk. The room was using an extension cord which is a fire hazard. The bed looked like it had not been made and the sheets... More

I had to stay here because there were no other rooms in the region. The first thing I did was check for bed bugs. There were none so I stayed...better than sleeping in the car right? The rooms are in need of a renovation and a deep cleaning.

Ended up staying here one night while enroute to Fort Worth because it was pet friendly and about half the cost of the other $150/night hotels in the area (several other hotels were sold out), and AAA had it rated a 2 diamond (heaven only knows why!). Price was cheap and so was the hotel. Dirty, poorly maintained stairwell with... More

Checked in to a dirty room so they moved me to another dirty room. Walked with the clerk and checked 3 other rooms that were also dirty but the last one was the closest to clean I felt I could get so I picked that one. The second room had a soap rapper on the floor, soap and shampoo used... More

Worst experience ever! This place is nasty! I would have preferred to sleep outside! The girl at the front desk was extremely rude! I called the front desk in the morning to ask that some towels and toilet paper be sent up, I was told that it would be about an hour and a half because she was the only... More

Do yourself a favor..... Keep driving or just sleep in the car!!!!! I travel for a living and by default ended up here...... UGH!!!!! I spend 250 nights a year on the road all over the southwest and this is unquestionably the absolute worst lodging experience I've had in my 31 years of traveling!!! Smells of unknown origin, stains on... More

On a recent trip, my husband and I checked in to a Quality Inn in Big Spring, TX, IT WAS NOT!!! The gal handling reservations seemed to have difficulty in getting the reservation made and also handling another customer on the phone. The lobby was neat & clean, seemed to be freshly painted. We had been driving all day, so... More