Josh - I want to thank you for taking the time to post a review of your stay. I am glad to read that you were pleased with your stay, our convenient location on the North Dallas Tollway at Frankford and especially the hard work of our staff. Thank you again for your kind words. The staff and I would... More

Thank you so much for posting a review of our property. I'm so pleased to hear that our hotel and staff were able to fulfill your needs while staying in the North Dallas/Addison/Plano area. Our shuttle service to the local corporate offices is available twice in both the morning and evening and we have quite a few guests we take... More

I would like to personally thank you for taking the time to write such wonderful things about your experience. Our hotel is totally committed to the satisfaction of every guest who walks through our doors, which is why it is so rewarding to get feedback like yours; it tells us that we are delivering on that commitment. We strive to... More

I would like to personally thank you for taking time out to write such wonderful things about your experience at Homestead Dallas - Plano. Our hotel is totally committed to the satisfaction of every guest who walks through our doors, which is why it is so rewarding to get feedback like yours; it tells us that we are delivering on... More

I received a copy of your review, and wanted to take a moment to personally respond. The issues as you described is not acceptable, and I sincerely apologize for your experience. To make sure this doesn't happen again, I am constantly coaching the staff. We are to check all rooms prior to any guest ever setting foot inside to avoid... More

Thank you so very much for your nice review of our property. Whenever I read comments like yours, it always gives me such great pleasure. My entire staff strives to make every guest's stay totally enjoyable, and our greatest reward is validation that we've done just that. As a member of the Extended Stay Hotels(sm) family, we are proud to... More

I received a copy of your review, and wanted to take a moment to personally respond. I sincerely apologize that you had to wait for assistance and that you felt the staff was rude. We continually work to improve our hotel, so I really appreciate you bringing this to our attention. I will be speaking with the manager personally to... More

I received a copy of your review, and wanted to take a moment to personally respond. I am sorry to hear that you had some issues with some of the guests aromas from cooking. Sometimes we have guests from out of the country that cook and it does permeate through the hallways. It can be very strong, so I do... More

I would like to personally thank you for taking time out to write such wonderful things about your experience at our hotel. We strive to provide a "home away from home" experience for all of our guests, no matter if they are staying for a night, a week, or a month. It sounds like we were able to do just... More