I was in Dallas for work, and was booked at the Palomar (sister Hotel to the Lumen). The Palomar was booked for my second night, so they transferred me to The Lumen. Rachel, at the front desk was beyond helpful and accommodating. She was in contact with the Palomar and had all my information set up when I arrived. The... More

I recently stayed at the partially completed hotel lumen. I have stayed at this hotel many times over the last four years and prefer its location to all others when visiting the SMU campus. We had a big problem just three days before our stay when we received a call from Mario the manager telling us that they were overbooked... More

This place is AMAZING! The staff is to notch! I will recommend this hotel to ANYONE who asks. This is Dallas best kept secret! Don't hesitate to book with Kimpton!

We were not very familiar with Dallas but we felt right at home with the help of the the people at the Hotel Lumen. The staff was super friendly, especially Nikki. The restaurant was just ok. In general the hotel was in great shape, very well maintained. When we were ready to leave Nikki arranged a car to the airport,... More

The hotel is (of course) nice. It is across the street from SMU and in the park cities. The staff was nice and the room was very clean. The shower was large and very relaxing. The only complaint I have is with the room upgrade. I wanted a room with balcony because I thought this would give me a great... More

I live staying at the lumen when I visit my daughter in Dallas. It is a great location if you are visiting SMU or highland park village. They are finishing a major remodel that will double the size of the hotel and add a pool.

I had a group of about 20 people stay at the Lumen so we would be close to SMU for our meetings. We were there between 3 and 5 mights. I worked with the staff ahead of time and found them very accomodating. Once we arrived, the staff was very friendly and attentive. I believe all in our group were... More

Spent a night at the Hotel Lumen Dallas this past week with two colleagues for business. As a building there is not much very unique about the property. Its an old Ramada Inn that has been redone as a Kimpton but it lacks the quirky edge of most other properties. Not to worry though, there is a major expansion and... More

My husband and I spent the weekend of New Year's Eve at Lumen both for the holiday and his birthday. As we are familiar with Dallas (he went to college there), we have stayed at many different hotels with different price points. Lumen was one of the more expensive and worst overall experience. We were awakened before 8 a.m. Saturday... More