I was in Dallas for a business trip and wanted to make a few comments. The hotel staff was excellent and took care of my requests. There is one main issue...be prepared to get a cab as the hotel shuttle service is not very responsive...you wait over 35 Minutes for Shuttle Service. That is the only issue...the rooms and Building... More

This is a great Marriott property! The level of service is great, the restaurant has really good food, the gym is great, it is very conveniently located between Dallas and DFW. The room was great too. Not one complaint about this location.

Accommodations are generally good, although our room was on the Stemmons Freeway side of the building--very loud traffic noise all night long. Had we known this, would have asked for a room on the opposite side. Requested high floor room with extra towels. Didn't get either, but not a big deal. Problem came because we believed the lure of free... More

This hotel was picked for its airport and area shuttle. Upon arrival we asked if our wedding party could reserve the shuttle for our wedding party and we were told no but it should be available. Hours later when we requested the shuttle we were told another wedding group had reserved the shuttle and it would be unavailable, so we... More

The staff at this hotel was phenomenal from the restuarant to the bar, but the room was far from perfect. The biggest issue was the room noise from both the hallway and the street. Also something that they use for laundry causes me to breakout every time I stay there. I'm a Marriott Rewards member but had some difficulty getting... More

My wife, kids, and I stay at this hotel several times a year, and have been for years now. The hotel is conveniently located right off I-35, which may be a demerit for some travelers but we love it. Every room here is a suite with comfy beds, LCD TVs, and a great view of downtown Dallas if you request... More

The manager is trying to make this hotel better..The desk staff is not helpfull..I expect a property of this size and look to have people who care about what package and rate plan your on..I had to ask the front desk how was I supposed to get my included breakfast...She hadn't even thought about it...I also found out that I... More

First time stayed at this Marriott in downtown Dallas. Upon check-in, the only staff was talking on the phone...for 5 minutes! Other staff walked by, no one offered to help. Not impressed with customer service. Strike one! Asked (Booked) for a King bed but only 2 twins ready at the time. Minor, but still, strike two! Note: Requested early check-in... More

Overall appearance of the room was just average. I was looking for a plug behind nightstand and noticed all full of dust behind headboard is very dusty. Towels they placed in your room was so thin and had holes which I thought was embarassing for them. Also sheets on bedding was so thin that it also had holes. Restaurant is... More