We had noisy neighbors next to us. They went to bed around 2am only to get up and make loud noise (laughing and talking, slamming doors) at 6:30 the next morning. The hotel staff did not do anything to get these people to quiet down. They actually lied to the hotel staff saying they were asleep and they weren't making...
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Thank you for taking some time to rate your most recent stay and to also give some feedback from your experience. We welcome your feedback as it gives us an opportunity to correct any concerns as well as give our staff the support they require to provide great service.
I do apologize for the inconvenience you encountered with a few...
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At check in a gentlemen by the name of Paul seemed to have been disturbed because I interupted his TV SHOW. He just asked me my name and to hurry because his TV SHOW was on commercial and he had not seen it in days. Are you kidding me??? Then I asked where I can have dinner and he just...
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Thank you for taking the time give us some feedback about your most recent stay with us. I am shocked to hear of your dialogue with our front desk agent and can assure you that type of interaction is not common. I agree with you, that type of customer service is not acceptable, and I would too be upset.
Thank...
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The security guard on patrol approached me as I arrived and told me that if I throw him a few dollars he will watch my truck. I explained that my company does not repay us for something like that. 2 days later truck was broke into .ransacking interior. Took gps and iPod touch (both under seat) and took chargers, aux...
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Thank you for choosing to stay with us while you visited the Dallas Market Center. We appreciate the time you took to give us some feedback on your most recent stay. We sincerely apologize for the inconveniences you were caused during your stay and understand your frustrations. As you noted, we are in a great location but unfortunately break in's...
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I stayed for 4 nights in room 140. which is very close to the back entrance, So I was very close to my car. Breakfast is nice with good variety. Hotel is clean and quite. It is fairly close to downtown Dallas, and I think the hotel offers shuttle services. Staff was nice and welcoming
Thank you for taking a few minutes to leave us some feedback on your most recent experience. We're glad you enjoyed your time with us and thank you for the amazing comments about our Staff and the amenities we provide. Thank you for choosing to stay with us and we look forward to seeing you again in the future
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Our family( three of us) stayed here for one night while we were in town for a Mavericks basketball game. We chose it due to its convenient location for the game. It's not within walking distance to the American Airlines Center, but a very easy mile or so drive from there. The beds were comfortable, the rooms clean, and the...
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Thank you for choosing to stay with us while you visited American Airlines to see the Dallas Mavericks play. We appreciate the time you spent leaving feedback on your recent experience and thank you for the kind words you had for our staff. We hope to host you and your family the next time you visit
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Stayed for a quick trip into Dallas. They are connected with the Courtyard here and trade the benefits of both hotels. Nice pool and patio area here and fitness area. The staff were helpful in suggesting where to eat and answer questions.
Thank you for choosing to stay with us while you dropped by Dallas! I'm glad to hear you were able to take advantage of all the amenities both of our hotels offer, Courtyard and Fairfield Inn & Suites. Hopefully we were able to point you in a great direction for your meal!
Thank you again for staying with us and...
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Very comfortable bed. Smaller than average room with some niceties missing that other Fairfields offer. Tight eating area with average offerings. Front desk offered assistance when requested, but nothing was done as they said it would be....follow up was poor. However, it was clean and well maintained. Front door is challenging to find....signage needs improvement. I will stay again if...
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Thank you for choosing to stay with us here at the Fairfield Inn & Suites Dallas Market Center while you visited the Dallas Area. We try our best to keep our property well maintained and making sure that all our guests have the best experience possible. I am sorry to hear that there was lack of follow up with our...
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I've traveled through almost all Europe and starting this summer, I can say a part of the US, too. YET, this hotel had the BEST BED I HAVE EVER SLEPT IN! It was really heaven like, big, comfy, fluffy, so soft... can't describe it fully. ALL I wanted after my trips all aroud Dallas cuty and Forth Worth:)
More than...
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This was a typical Fairfield Inn. Only problem - - next day, my arms were coated in bites. Now one week later, they are still itching, oozing. I think some of these bites will leave scars. Have visited the doctor.....trying cortizone cream
My own conclusion:
i) Allergic reaction to the sheets - due to chemicals/soaps used to launder sheets. This...
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Front desk was excellent. Parking lot a little funky to get into. Went to Courtyard in error. Courtyard is more prominent when pulling in lot, had to go to the back for Fairfield. One small entrance. Bathroom is one with sink outside toilet/tub area so if you like that, this will work for you. Room ok, we were so tired...
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