The rooms are relatively inexpensive, and they are fairly simple. The location is good, but the West End area is in rapid decline. We were bothered repeatedly by pan handlers right outside the hotel. The computer for guests needs updated. It took us way too long to print out some tickets off there. Probably not a good location to stay... More

My family flew in from all over the US to enjoy our son's wedding. They are always a fun group but are a handfull as there are soooo many of them (kinda scary when you are marrying into that crowd). Anyway we were very pleased with the staff and hotel in all ways. The breakfast was better than most hotels... More

My wife and I spent 5 nights at Springhill and found the hotel comfortable with a pleasant & most accommodating staff. Our stay was marred by a most unpleasant night during which a group of rowdy and very drunk young men (bachelor party, as we later learned) shouted & banged on doors for about a half hour between 1:45 &... More

I came for business and the location was convenient. The first room didn't have a properly operating HVAC unit. The second room was adequate but very worn. The business computer on the second floor wouldn't operate any of its programs, or read a flash drive. The parking garage you park in a block away didn't accept any payments in the... More

We stayed on a weekend (Friday and Saturday). As others have commented, the rooms were somewhat dated but clean. We got a good rate, so it was okay. Location was excellent for visiting the West End and it's attractions. Complimentary breakfast was good with lots of choices. One major issue was the rooftop concert at a local club on Saturday... More

We recently stayed here for a wedding for 2 nites. The location is good for downtown Dallas within walking distance of many restaurants and attractions. Valet parking is $22 per day but self-park parking is available directly across the street for $8 for the weekend. The decor is dated. If you are allergic to mold, mildew or dust, please choose... More

We stayed here one night for the Jimmy Buffett concert. The good: Location in the West End of Downtown Dallas (we overlooked the amazing Dallas World Aquarium, and it is within 4 blocks of many restaurants and attractions). The Dart light rail train is within 3 blocks. Parking is only $5 self park. The decor is nice. Digital TV channels.... More

Our room was very clean and quiet on our side. Breakfast was great! The side on the West End party side is noisy.

good location BUT outdated means dirty furniture, carpets etc. If people upstairs use the bathroom you think that your bathroom is exploding. Seriously as long as somebody else uses the bathroom or water you will not be able to sleep. Normally I am easy going and dont need to stay in luxury hotels. just clean and quiet. This hotel fails... More