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All 185 Dallas hotels

Sheraton Dallas Hotel

4.0 of 5
400 North Olive Street, Dallas, TX 75201 (Downtown Dallas)
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Sheraton Dallas Hotel
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Ranked #44 of 185 hotels in Dallas
Most recent review
5 of 5 stars Reviewed 18 June 2013
Renee G Tallahassee, Florida, United States
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1,027 reviews from our community

Traveller rating
    426
    291
    157
    96
    57
See reviews for
Families
81
 
Couples
110
 
Solo
99
 
Business
658
 
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
Tallahassee, Florida, United States
1 review
5 of 5 stars Reviewed 18 June 2013 NEW

My boyfriend and I were guests in this hotel the weekend of June 14-16, 2013. This was the wedding of a very dear friend of mine. We had a great experience. At the front desk, La'Travon was amazing! She went above and beyond for us. We had a million questions from restaurants to attractions (we are from Florida and were... More

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Deerfield, Illinois
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed 17 June 2013 NEW

Stayed here with family. It is a nice, big, business hotel but a bit bland and expensive. Check in was smooth (if a little long) and offer to put us in a larger room with a pull out couch was very much appreciated. Room was large, clean, and comfortable. Best for business travelers.

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Gillingham, United Kingdom
Top Contributor
67 reviews 67 reviews
53 hotel reviews
Reviews in 43 cities Reviews in 43 cities
43 helpful votes 43 helpful votes
3 of 5 stars Reviewed 16 June 2013 NEW via mobile

Stayed for 6 nights for a conference, check in ladies were polite and helpful, my room was standard with a king bed, no mini bar or fridge in the room, but otherwise OK. This is a large busy hotel, breakfast is either buffet style or order from the menu, food was pretty bland. Take a walk out there are plenty... More

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San Cristobal de las Casas, Mexico
Top Contributor
57 reviews 57 reviews
12 hotel reviews
Reviews in 14 cities Reviews in 14 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 12 June 2013 NEW

In the last 3 years, I have stayed in different hotels at least 300 days per year. The great majority are in Mexico. A few times I had forgotten things in my room. I ALWAYS got them back. This was the first time ever, that they could not find anything I left behind. And I knew exactly where I left... More

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Miami, Florida
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 12 June 2013 NEW

As a frequent traveler, I am often "underwhelmed" by the service provided. That was not the case at the Sheraton Dallas. Upon check-in, I mentioned to Nicole ( Front Desk ) that I was celebrating a birthday, as well as attending a wedding. My wife and I were hoping for a second honeymoon of sorts.Nicole could not have been more... More

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new york
Senior Contributor
27 reviews 27 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 12 June 2013 NEW

This was a convention hotel for me so I got a good rate. However, I was extremely disapponted in the standard room and the service-- although friendly-- was terrible. Every time I ordered room service they brought the wrong items or forgot things entirely (including coffee that I had ordered with breakfast). At the outdoor patio for lunch, we had... More

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See 2 more reviews by TessieNewYork for Dallas
Riverside, California
1 review
5 of 5 stars Reviewed 11 June 2013

I was more than happy with the assistance both Ally and Quelea gave to my travel partner and me. We had been traveling all day, and when we tried to check into our rooms, our company had not paid the rooms! OMG!!! Never the less, both Ally and Quelea did everything to help us out. They were kind and compassionate.... More

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Colorado Springs, Colorado
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 10 June 2013

I regularly stay at the Dallas Sheraton and other Starwood hotels as a regular business traveler. But at the Dallas Sheraton, I was recently upgraded to one of their junior suites that had a "Pure Room" air purifier and it was amazing. Although I have never considered myself a severe allergy sufferer, the clean air effect on my sleep was... More

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Courtney V, Public Relations Manager at Sheraton Dallas Hotel, responded to this review
17 June 2013

Hi Bullitt_Fitzhugh, Thank you so much for your feedback on your recent experience with our PURE Rooms. Our 18 dedicated hypoallergenic PURE guestrooms are the perfect option for guests who suffer from allergies. Come back and see us again soon! Sincerely, Courtney Van Amburgh Marketing & Social Media Manager Sheraton Dallas Hotel More

Nashville, Tennessee
1 review
4 of 5 stars Reviewed 10 June 2013

I recently stayed at this property in downtown Dallas. After a an early morning flight and a day filled with meetings, I checked into my room and was pleasantly surprised. The accommodations were very comfortable and the amenities are first rate. I went to the Draft Bar to relax for a few minutes and was greeted by possible the best... More

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Courtney V, Public Relations Manager at Sheraton Dallas Hotel, responded to this review
17 June 2013

Hi Robert Y Y, Thank you so much for your kind comments about the excellent experience you had with us at the Sheraton Dallas Hotel. As we always strive to exceed our guests' expectations, your feedback is very helpful. We look forward to having you back with us again! Sincerely, Courtney Van Amburgh Marketing & Social Media Manager Sheraton Dallas... More

1 review
5 of 5 stars Reviewed 10 June 2013

Our stay was excellent. The service was 1st class when encountering a young lady named Carrie who checked us in. She had great customer service skills, she is truly a people person and made us feel like family. We most definitely will be back. Thanks Carrie for a great experience.

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Courtney V, Public Relations Manager at Sheraton Dallas Hotel, responded to this review
17 June 2013

Hi 1traveldee, Thank you for reviewing your recent stay with us. We are so happy to hear that Carrie on our front desk team created such a memorable birthday experience for you while you were with us. We look forward to having you back with us! Sincerely, Courtney Van Amburgh Marketing & Social Media Manager Sheraton Dallas Hotel More

 
 
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Hotel Summarization (Beta)

What travellers say

  • Very nice(36)
  • Room service(32)
  • North tower(26)
  • Fitness center(14)
  • Pool area(12)
  • Sports bar(11)
  • Front desk staff(9)
  • Club lounge(9)
  • Staff member(7)
  • First class(6)

Additional Information about Sheraton Dallas Hotel

Address: 400 North Olive Street, Dallas, TX 75201
Phone Number:
Region: United States > Texas > Dallas > Downtown Dallas
Amenities:
Bar/Lounge Business Centre Fitness Centre Free High-Speed Internet Pets Allowed Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#18 Luxury Hotels in Dallas
#31 Family Hotels in Dallas
#32 Business Hotels in Dallas
Price range (per night): S$175 - 398
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
Sheraton Downtown Dallas Hotel offers warm hospitality, an accommodating environment, and vibrant location in the heart of the Arts and Financial district and just blocks from the Convention Center. ... more   less 
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Also Known As:
Sheraton Dallas Resort
Adam's Mark Dallas
Dallas Sheraton
Sheraton Dallas
Adam Mark Dallas
Adamsmark Hotel
Dallas Adam Mark Hotel

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