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Crowne Plaza Dallas Market Center

3.5 of 5
7050 N Stemmons Frwy, Dallas, TX 75247
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Crowne Plaza Dallas Market Center
Ranked #66 of 184 hotels in Dallas
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218 reviews from our community

Traveller rating
    76
    57
    47
    22
    16
See reviews for
Families
32
 
Couples
27
 
Solo
24
 
Business
91
 
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
Prosper, Texas, United States
1 review
5 of 5 stars Reviewed 20 May 2013 NEW

The employees were all very helpful and friendly. The rooms were very nice. I had four ten-year-old girls and two twelve-year-old girls. They had a really good time at the pool and swam the night away. The pool area was very nice with an outside patio. This stay was exceptional!!!!!!

Was this review helpful? Yes
Jeff-Wood-GM, General Manager at Crowne Plaza Dallas Market Center, responded to this review
21 May 2013

Dear Courtney R, Thank you for your feedback regarding your recent experience in our hotel. I am very happy to hear the kids had so much fun and you all enjoyed the pool and outdoor patio. If we can ever do anything for you in the future, please do not hesitate to reach out to me directly at drobinette@pacificahost.com Best... More

austin, tx
Senior Contributor
38 reviews 38 reviews
15 hotel reviews
Reviews in 17 cities Reviews in 17 cities
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 18 May 2013 NEW

This property is much better than the one I stayed in Colorado Springs. Complimentary breakfast is included and is better than most continental breakfast in other hotel brands. Be aware of some of their hidden charge i.e. incidental charge which was never mentioned when I checked in. I found out after I checked on my credit card statement. I was... More

Was this review helpful? Yes
Jeff-Wood-GM, General Manager at Crowne Plaza Dallas Market Center, responded to this review
20 May 2013

Dear yellowlabaustin, Thank you so much for your recent review of our property! we are thrilled that you enjoyed your accommodations and breakfast. We genuinely care about each of our guest's stays and want them to be meaningful and memorable. The authorization on your credit card for the potential incidental charges is something we authorize so that you may freely... More

Tampa, Florida
Contributor
16 reviews 16 reviews
4 hotel reviews
Reviews in 13 cities Reviews in 13 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 7 May 2013

The hotel lobby is a lot nicer than expected, especially considering the bland exterior. This hotel was recently updated, but the age of the hotel is very apparent when one looks closer. The room itself was clean and smelled fresh. I always do a dust test on a shelf up high, and in this case the TV armoire was perfect... More

Was this review helpful? Yes
Jeff-Wood-GM, General Manager at Crowne Plaza Dallas Market Center, responded to this review
8 May 2013

Dear Ribs_whiskey, Thank you for your comments regarding your recent experience at the Crowne Plaza Dallas Market Center. We rely on guest feedback to ensure we provide a welcoming and warm environment for everyone, and as such, monitor forums like TripAdvisor for current guest comments. I have brought your situation to the attention of the property management team and I... More

Austin, Texas, United States
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 6 May 2013

I have alway had a great experience when staying at this hotel but this time was exceptional. I went to the restaurant Saturday morning to find it packed with a sports team. Ricky who was at the host stand asked if we wanted to sit at the bar which we did. He provided exceptional service inspit of the full house.... More

Was this review helpful? Yes
Jeff-Wood-GM, General Manager at Crowne Plaza Dallas Market Center, responded to this review
8 May 2013

Dear Paul B., Thank you for your recent review of our property! I was thrilled to read that you are a frequent traveler to our hotel. I will pass along your kind comments to Ricky in the hotel restaurant. We have recognized Ricky several times as Employee of the Month and for 2012, Ricky was our Employee of the Year.... More

brussels
Senior Contributor
22 reviews 22 reviews
10 hotel reviews
Reviews in 16 cities Reviews in 16 cities
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 1 May 2013

Ok bed Bathroom door dirty inside, looks like drops of coca cola Internet down all afternoon and eve of sat 20 april, including in the business center, nobody cared about it Friendly bartender Smooth check in and out Paid 104 usd which is a bit expensive versus quality Good parking Bank atm next door Bit out of town center

Was this review helpful? Yes
Jeff-Wood-GM, General Manager at Crowne Plaza Dallas Market Center, responded to this review
2 May 2013

Dear BrusselsLoneRanger, Thank you for your recent review of our property. We thrive on feedback from social media outlets like TripAdvisor to upgrade and enhance each of our guest's experience. We appreciate your kind comments and take your suggestions for improving our service and product delivery very seriously. I will share your comments with our Director of Housekeeping and the... More

Dallas, TX
2 reviews
5 of 5 stars Reviewed 1 May 2013

I recently stayed at the hotel for an event in March. The room was spacious and comfortable. Room service was always prompt and attentive. Every time I returned to my room, it had been serviced with the bed made and the room cleaned. The staff fulfilled every request with a smile and a "Thank-You". I couldn't have asked for more.

Was this review helpful? Yes
Jeff-Wood-GM, General Manager at Crowne Plaza Dallas Market Center, responded to this review
2 May 2013

Dear Paul Y, Thank you so much for your recent review of our property. I was thrilled to read that the staff was attentive and hospitable. We truly pride ourselves on giving every guest, the VIP treatment. If your travels bring you back to our area in the future, please do not hesitate to reach out to me at drobinette@pacificahost.com... More

Irving, Texas
Senior Reviewer
6 reviews 6 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed 25 April 2013

This was the 2nd year in a row for me to stay @ the Crowne Plaza for the Texas Bear Round Up, & it was even better than last year's; I would recommend the Crowne Plaza to anyone wanting to stay in north Dallas.

Was this review helpful? Yes
See 4 more reviews by pcrabtree for Dallas
Jeff-Wood-GM, General Manager at Crowne Plaza Dallas Market Center, responded to this review
26 April 2013

Dear pcrabtree, Thank you so much for your review of the property. We love having TBRU and when I first arrived at this property last October, the staff was already talking about getting ready for it and their excitement about getting to see "old friends". We hope to see you at next year's event and if there is anything I... More

Dallas, Texas
Senior Contributor
21 reviews 21 reviews
11 hotel reviews
Reviews in 9 cities Reviews in 9 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 25 April 2013

I hosted my event at the Crowne Plaza-Dallas Market Center in March. Six days in the hotel and a total of 1,813 registrants for my event. The hotel staff was extremely positive and helpful to our registrants and to myself. A great venue to host events. Special shout out to the Crowne Meetings Director, Chef and In-House Reservations for making... More

Was this review helpful? Yes
See 4 more reviews by Wayne D for Dallas
Jeff-Wood-GM, General Manager at Crowne Plaza Dallas Market Center, responded to this review
26 April 2013

Dear Wayne D, Thank you so much for reviewing the hotel on TripAdvisor. Your group is one of our favorite groups each year and we are already talking about and beginning to plan for your next event arriving here in just a few days. We consider you and your group an extension of our family and hope that we can... More

Hurst, Texas, United States
1 review
5 of 5 stars Reviewed 24 April 2013

As always Betty, Jorge and Shirlonda made this stay at the hotel another wonderful expierence. The staff was friendly as always and the service impeccable. Possible new carpet would be nice..however not necessary. Momo in the lounge is great and pleasant as awlays. I plan on staying again real soon. Bob Oxford

Was this review helpful? Yes
Jeff-Wood-GM, General Manager at Crowne Plaza Dallas Market Center, responded to this review
25 April 2013

Dear Bob O., Thank you so much for your recent review of our property! I will be sure to share your comments with Sharlonda, Jorge, Momo and Betty. Did you know that Betty has been providing exceptional service to our guests in this hotel for 20 plus years? All of our associates are key in ensuring our guest's stays are... More

Dallas, Texas
1 review
5 of 5 stars Reviewed 24 April 2013

Just a great place to stay....... Super friendly staff....Great dinning.....very comfortable rooms......Close to downtown......airports......nightlife.....Highly recommend the Crowne Plaza for a home away from home feeling.......had a room on the top floor and it had a great view of the downtown Dallas skyline......... AAAAAAA+++++++++

Was this review helpful? Yes
Jeff-Wood-GM, General Manager at Crowne Plaza Dallas Market Center, responded to this review
25 April 2013

Dear Cubby 1969, Thank you very much for your recent review of our property. We have a staff at the hotel that genuinely cares about making your stay meaningful and memorable and it is refreshing to see that their efforts are being noticed. I will absolutely share your comments with our team in our next employee meeting and recognize the... More

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Additional Information about Crowne Plaza Dallas Market Center

Also Known As:
Crowne Plaza Dallas Market Hotel Dallas
Crowne Plaza Dallas Market Hotel
Crowne Plaza Dallas
Dallas Crowne Plaza
Address: 7050 N Stemmons Frwy, Dallas, TX 75247
Phone Number:
Region: United States > Texas > Dallas
Amenities:
Business Centre Fitness Centre Free High-Speed Internet Free Parking Pets Allowed Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#51 Business Hotels in Dallas
Price range (per night): S$93 - 206
Hotel Class:3.5 star (3.5*)
Official Description (provided by the hotel):
Experience the Crowne Plaza Dallas Hotel Market Center and find yourself in a stunning, totally non-smoking, newly renovated Dallas hotel conveniently located just minutes from downtown Dallas. We are also less than 3 miles from Love Field Airport. The Crowne Plaza Dallas Hotel Market Center is also centrally located within three miles of the Dallas Medical Center which includes UT Southwestern Medical Center, the Aston Center, Scottish Rite, Parkland, St. Paul, Children's, and Zale Lipshy hospitals. The Crowne Plaza Dallas Hotel Market Center is located minutes north of the American Airlines Center, home of the Dallas Mavericks, Dallas Stars, and the Dallas Desperados. If coming for an event please call and ask for the American Airlines Center rate. ... more   less 
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