A very tired facility that has had a marginal refurbishment.

I was disappointed from the start! The staff was less than friendly. We requested a non-smoking room and the room smelt like a bar! The place looked like old apartments that were semi-remolded into suites. Frankly I am surprised that the name Hawthorn and Windham are on this property. Every room in the suite had at least two items broken... More

Was here with my two brothers and our families for a wedding. They allowed us to book 3 rooms in the same building, sharing the same staircase, so it was so easy to get together during the off time. Clean, 2 floor loft, very, very spacious rooms, full kitchen, 3 TV's allowing everyone to have their own space. The staff... More

Overall clean room and good value. Only problem was housekeeping came in in the morning while I was still in bed. I asked them to come back and they never did. I called the front desk and was told they were gone for the day.

I have never stayed in a hotel with such deplorable mattresses. This complex looks like it was built in the late '80's and I truly believe the mattresses have not been replaced. There were large lumps in the king sized bed we slept on and it warped in a u-shape so sleeping for more than an hour or two at... More

Our trip was planned for a two-night stay. We stayed at this hotel for less that 12 hours. Checked in after a long day. We had an early morning so we ate breakfast and left. Upon our return in daylight. I was totally disgusted at the the hotel. There was broken glass, trash, hundreds of cigarette butts everywhere. Ink splattered... More