Old Stinky Hotel with Bad attitude. Bad customer service. First when I talked to DD on the phone ... She expressed her bad attitude and displeasure. Especially when you mention Priceline!! Issue was this dump has no smoking rooms. My business partner needed a smoking room and she almost hanged up the phone with her displeasure. Old hotel and old... More

I got this hotel through Priceline for roughly $70. Really enjoyed my stay! Staff very attentive and professional; went above and beyond to help us. The lobby and bar area is very elegant; exactly what I would expect from the Westin brand. Very clean rooms. Nice shower heads. Comfortable beds. Hotel in great location with lots of restaurants/ shopping within... More

Overall a good stay but my goodness they charge you for every little thing. Internet is 13 dollars a day! Parking is 14. Adds up quickly. Hotel is clean but rooms are a bit dated and getting on and off 75 or 635 can be a hassle especially with all the construction.

We stayed one night here. The employees were all very nice and helpful. There was not a refrigerator in the room, just a gaping hole where one should have been. Charging $13 for parking and charging for Internet use is ridiculous. There were very few cars in the parking garage, so it seemed futile to be charging that much. Who... More

We stayed here for three nights. We were attending a social function that was held at the Westin. The conference areas were nice and easily accessible. The lobby was clean and modern, with a bar/Starbucks centrally located. Staff was attentive, friendly and polite. We ordered room service from the little restaurant on site and that food was really good. It... More

We checked into the Westin for a night after a bad experience with another hotel. (not a Starwood property). The first room we went to smelled a bit like cigarette smoke, so we asked to be moved. The second room was great. Bed was so comfortable. But after checking out, we realized that we had left some clothes in the... More

Don't ever stay here. I left after one night, If you want to know why read on. I was really excited about staying here on a recent business trip to Dallas. I booked a week long reservation on hotwire for a 4 star hotel at $76 a night. In a jam I've stayed at a motel 6 and it was... More

Hotel lobby is very nice and impressive. However the rooms are a little dated. Bed was very comfortable and breakfast was VERY good and staff in the restaurant was friendly. I was disappointed however as I was thanked for my loyalty at check in with my SPG Platinum status but then not given a room upgrade (I had booked the... More

Keep in mind I am rating this place as a WESTIN and I am really trying to be fair, BUT! It's fallen victim to one of the foreign group/Cartels and is seriously showing it. WESTINS' are great places and I enjoy staying at them. This one starts out bad and gets worse. I suspect WESTIN will pull their name off... More