This is an average hotel with a great location close to everything in Dallas. The staff is very friendly, but was not able to help us effectively, and overall did not seem to care about guest safety. Our stay would have been nicer at this hotel if not for a very dangerous issue with the shower. The bathtub is so... More

We were immediately greeted by Ms. LeShawn Stark who went out of her way to make our experience at this hotel as comfortable as possible. Our room was awesome very clean and the hotel was nice and quiet. Whenever we needed anything Ms. Stark saw to it that our needs were taken care of. I think if anyone goes there... More

Room felt brand new thanks to recent remodeling and an obvious commitment to quality. If you are trying to decide between this and the Sheraton on N. Olive, which I've stayed at several times, this is by far the better option - bigger rooms (all suites), exceptional service, superior club level, easier parking and highway access, less crowded, lower price...... More

I usually work offshore so its always a treat for me to get away for the weekend. So last month I headed up to Dallas for the weekend and stayed at this hotel. The location and hotel staff were great. Clean room, nice bed. and hanks to some good restaurant referrals in the area from Leshawn (sp), I ate pretty... More

Let me start by saying the staff were cordial and efficient. Our disappoint was not with them. The room we had was in need of an update. We were on the fifth floor. The hallway carpeting was stained in many places, so it was hard to tell if it was clean. The carpet in our room was the same. Our... More

The rooms were immaculate and building was very nice and location right next to medieval times was perfect. We were upgraded to the club floor which was very nice and front desk service overall was amazing. The service in the club room lounge was disappointing. The server was rude/unhelpful and the overall quality of product in the clubroom was below... More

This was a business trip for my husband and a pleasure trip for me. The hotel is nicely decorated, but the best part is the quality of their customer service. Everyone is very friendly here. We were impressed by the handwritten thank-you note from the front desk that was slipped under our door after our arrival. Yes, the bedrooms are... More

This place is a great value for your money and its close to everything! The hotel is very well maintained and well decorated for its age. The rooms are very clean and homey feeling. And the hotel has all the amenties you could need including convience store,pool,business center,and beautiful bar and resturant. Its a solid choice for the money! More

A school team my son and I were traveling with chose this hotel based on cost, room size, and proximity to downtown where the event was being held. The hotel's interior had been renovated recently and it looked nice. The hotel itself has some age but overall, it has been well maintained. The rooms were good size (we had a... More