When I arrived I had been traveling many (8)+ hours driving from AZ. I expected to stop, immediately get checked in so I could rest. The ordeal took over a half hour. (their was no one there). The front desk manager attempted to check me in. He gave me a rate that was not commensurate with the government rate for... More

Recent repeated trips between AZ and TX have allowed me to stay in several of the very few hotels that line the very few towns between El Paso and Killeen. We stayed one night early in Thanksgiving week and had a 3.5 star experience. A large suite was adequate for 4 adults. My son slept on the sleeper sofa, which... More

This is a very nice HI Express, but the walls a paper thin. You can hear normal conversation in the room next to yours and footsteps upstairs. More

Walls are paper thin and we heard the very loud hispanic family from 11pm to 1:45am until I had to call the front desk to complain. The third floor rooms were supposed to be quieter than the lower floors filled with children. The wall our beds were on backed to the wall the adjoining rooms beds are on so we... More

Hotel was clean and room was very nice. The room was a good size and had a separate seating area with coffee table. The staff was friendly. No real problems. The breakfast did not have not much of a selection. Also, the pre-prepared omelettes were overheated and not very good. More

We (family of 4) stayed here on our way out to California. We often stay at the Hampton, but they didn't have any state government rate rooms left. Having stayed at the El Paso Holiday Inn with no real problems we expected it would be fine, and it saved us about $30. It was disappointing. The "Express" in the name... More

Most of the staff was attentive and helpful; greeting us whenever we saw them. The room was great - clean smelling, everything we needed and very clean. They only had two luggage cart and that was an issue - this hotel filled up rapidly due to its closeness to I 10. That was the only hiccup. The HIE 29 Palms,... More

My wife and I stayed at this Holiday Inn Express on a Sunday night. We were on vacation and traveling to Marathon, TX and then onto Big Bend National Park. This is a newer hotel. It's in a great location because it's not right next to I-10...but close enough. Our room was very spacious and everything worked as advertised, including... More

This property is managed well. The staff is great. It was nice overall. More