I was worried about staying here after reading recent negative reviews. Since I had already booked it, I decided to risk it. I was very happy with my experience and would definitely stay there again. Upon checking in, while the front desk clerk was not real friendly, she did do her job. The hotel room was clean and suitable. The... More

The check in experience was horrible, the first front desk clerk we had talked to was very rude and "matter of fact", we had arrived an hour prior to the hotels check I time along with many other guests. The hotel staff made no, error on the side of customer service, and did not open rooms early. When we had... More

I've stayed here a couple of times with my kids when we do things in Fort Worth. I normally get a great rate on the weekend. The hotel check-in process is always friendly but sometimes it takes a while. The lobby is very nice with a large atrium and usually seems pretty lively with events going on. The hotel itself... More

Will I stay here. Upon check in, the staff was rude & unwelcoming. The room appered to be "clean". However, the coffe pot had a molded used coffee pod still in it. Yuck. There was VERY MINIMAL hot water & it took 20 min. or so for the tub to fill. The pool & hot tub were unavailable/ someone had... More

The night of March 2, 2012 was one of the worst displays by a DJ I have ever experiened or exhibted. Let first say that the evening started pleasent, however, the events that took place as the night went on out weighed any good. This young kid of a DJ was one, not very good at mixing and was very... More

The restaurant and bar staff were outstanding! The overall condition of the hotel was poor, and the housekeeping was terrible. Probably won't be back again. More

Very nice hotel. Staff were extremely helpful. The shuttle driver took me to my convention twice a day. The front staff made arrangements for a limo service to take me back to Love Field. Dining staff worked with me to develop a vegetarian plate. Room was very large, included a refrigerator and microwave. Hotel very quiet except for fan in... More

I have stayed at this hotel earlier this year in route to Oklahoma--it was marginal. This time we had 2 sets of reservations at this hotel--the first night we arrived it was late and we got rooms that were okay. The biggest issue that night was getting out of the lobby as quick as possible because the bar was filled... More

Business conference held here December 7th - 9th. Easy access from IH 35. Lobby and atrium were stunning. However once you get past this area it's all average. Rooms dated but well kept. AC and heating unit extremely noisy which made watching television difficult. You had to have the volume up to hear over the noise from the unit. The... More