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Embassy Suites Dallas Frisco

3.5 of 5
7600 John Q Hammons Dr, Frisco, TX 75034
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Embassy Suites Dallas Frisco
Ranked #7 of 11 hotels in Frisco
4.0 of 5 stars 129 Reviews
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129 reviews from our community

What travellers say about this hotel
  • Convention center(4)
  • Rooms are clean(3)
  • Free breakfast(3)
Traveller rating
    47
    48
    15
    8
    11
Only show reviews for Family (36) | Couples (14) | Business (61)
Date Rating
New Jersey
Senior Reviewer
8 reviews 8 reviews
Reviews in 5 cities Reviews in 5 cities
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 30 May 2012 NEW via mobile

As always the Embassy Suites in Frisco provides exactly what a traveler needs. The rooms are spacious and comfortable. If you check in early enough you can as, for a room with a balcony. Totally adds to the comfort of the room especially on a nice Dallas afternoon. Wifi works great. Breakfast is perfect before a long work dy and... More

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Dallas, Texas
Senior Contributor
35 reviews 35 reviews
Reviews in 33 cities Reviews in 33 cities
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 29 May 2012 NEW

This is an excellent hotel with nice layout and beautiful appearance. The friendly and professional staff comes along with it as well. It has a large indoor swimming pool beautifully decorated and we enjoyed it. I loved the spacious clean room and comfortable beds. Honestly, Embassy Suites are my favorite hotels and I’m quite partial in my review of them.... More

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Tulsa
Senior Contributor
30 reviews 30 reviews
Reviews in 9 cities Reviews in 9 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 22 May 2012
1
person found this review helpful

Enjoyed our stay at the Embassy this weekend taking in the Byron Nelson Golf. It was clean and very busy with various youth sports teams lodging there. Breakfast was great as always. If there was any downside it would be that this hotel is NOT smoke free. Even though we had a non-smoking room, the smoke smell is apparent.

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Dallas, Texas
Senior Reviewer
10 reviews 10 reviews
Reviews in 7 cities Reviews in 7 cities
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 19 May 2012
2
people found this review helpful

I have been staying at Embassy Suites since 2000. I visited this particular hotel two years ago and the stay was great. This particular visit was very dissapointing. The staff and mangement were not prepared for the Spring Break crowd. They did not have towels or anything that i requested. Many of the guest had the same complaint. The evening... More

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owner1156, General Manager at Embassy Suites Dallas Frisco, responded to this review
24 May 2012

Thank you for taking the time to review our hotel. We’re very sorry you experienced an undesirable level of customer service with us. We apologize for any inconveniences during the busy Spring Break period during which you visited. Our hotel is often very popular with both leisure and group guests and typically we excel during these periods. With that said,... More

Newport Beach, CA
Contributor
13 reviews 13 reviews
Reviews in 10 cities Reviews in 10 cities
31 helpful votes 31 helpful votes
3 of 5 stars Reviewed 14 May 2012
1
person found this review helpful

Traveled 3 weeks in a row for business. Week one, the housekeeping staff neglected to clean my room. Week two, they decided to clean the grease traps and the smell was worse than a rotten corpse. Week three, again the housekeeping skipped my room for the daily refresh. On a positive note. Starbucks, breakfast and the Precor gym.

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owner1156, General Manager at Embassy Suites Dallas Frisco, responded to this review
15 May 2012

It seems as though we struck out with you and I apologize for the oversights during your three stays with us. I am surprised by the fact that we missed cleaning your room and I can assure you that I will personally review our procedures with our staff to insure all rooms are inspected thoroughly every day. We recently received... More

Pensacola, Florida
Senior Reviewer
8 reviews 8 reviews
Reviews in 5 cities Reviews in 5 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 23 April 2012
1
person found this review helpful

Best hotel we have ever stayed at. The hotel has everything you could want. I was particularly grateful for the business center where I could print off boarding tickets for the next day's flights. From the size and comfort of the rooms to the indoor pool and free breakfasts, everything was wonderful. They even have a Starbucks in the lobby... More

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Texas
Top Contributor
53 reviews 53 reviews
Reviews in 22 cities Reviews in 22 cities
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed 21 April 2012
1
person found this review helpful

A good stay for business in the Frisco area. The suite seemed larger than most Embassy Suites. Bed was comfortable and overall the room was pretty quite. Bathroom was small, average...nothing special. Some of the room decor was a little strange/old, but the colors in the atrium/lobby/commons area really threw me off. Although not a big deal, the purples, oranges... More

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FORT WORTH, TEXAS
Reviewer
5 reviews 5 reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 5 April 2012
1
person found this review helpful

Stayed at the hotel after we closed on our Frisco home. Check- in is easy. Great valet. The hotel restaurant served a good dinner. The best part is the buffet breakfast. This made the hotel a great value compared to other hotels in Frisco. It's right across from Dr.Pepper Arena. Tons of restaurants in walking distance. The Stonebriar Mall is... More

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delaware
Senior Reviewer
10 reviews 10 reviews
Reviews in 8 cities Reviews in 8 cities
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 22 March 2012
1
person found this review helpful

Stayed here during a business trip. Check in was well done and quick. Location was really good (near a mall and easy off the main road). Upon checking in, I was assigned a room with what appeared to be a full size bed (vs the king on my reservation). Also, the room smelled like someone had smoked in it. Wasn't... More

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owner1156, General Manager at Embassy Suites Dallas Frisco, responded to this review
31 March 2012

Thank you for your comments. As a 4-Diamond hotel we strive to provide impeccable service and we did not accomplish that with you. The incomplete bathroom amenities is not an acceptable situation and I apologize that we did not meet expectations; we have reviewed our inspector checklists to insure these items will not be overlooked in the future. Regarding the... More

London
Senior Reviewer
6 reviews 6 reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 17 March 2012 via mobile
1
person found this review helpful

Staff was friendly, room service steak was delicious, free drinks every night from 5:30-7:30p was an unheard of treat. The gym is good, and shuttle service is convenient. The only "Complaint" is about the un matching decor: swirls on carpet didn't match couch covers, which didn't match leopard pillow, etc. Nit a big deal; would stay here again.

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Additional Information about Embassy Suites Dallas Frisco

  • Embassy Suites Frisco
  • Frisco Embassy Suites
Address: 7600 John Q Hammons Dr, Frisco, TX 75034
Price range (per night):* S$157 - 348

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