I feel that the cleanliness could have been a little better (I have high standards) but for the money, the location is great! The parking is kind of tight but not unbearable. The staff was friendly and accommodating. I would not have a problem staying there again especially if I was interested in Pleasure Pier (very close).

The property was very dirty and seems to always be in new management. This is my third stay here and they have had four managers. Aside from the instability, I look for cleanliness and good service. I could not look outside the window as well. It was dirty, extremely dirty. I am surprised as Sheraton hotels are typically nice. Not... More

We stayed at this hotel overnight prior to embarking on a cruise. The hotel was nice enough. Rooms clean. Hotel breakfast in restaurant was not very good. The real problem came when we wanted to get transportation to the port. It was a Sunday and the wait for a taxi was over one and a half hours! There were probably... More

Amazing location in the heart of Galveston. Close to Pleasure Pier. The hotel is clean and the best part was bed. Sheraton has the most comfortable bed. I don't know how much it costs per night because I used my SPG points. I wish we stayed a few nights to enjoy Galveston.

We (wife and young daughter) really enjoyed our stay at 4 points. The location can't be beat as you can walk everywhere you need. Customer service was excellent as was the suite we stayed in. Pool was cold, which is probably good in the summer but was unusable in the spring. They have cribs available. Our room was clean, and... More

The Four Points isn't luxury, but for the price this property did a great job. I stayed for business but didn't use the business center, so I can't comment on its value. The room was clean, noise wasn't a factor, and the front desk staff were very courteous. For those wanting to visit Pleasure Pier or the beach, you are... More

We stayed at the Four Points in November, 2012. We had alot of problems with our stay. I wrote a review and the new manager wrote to my husband and I. He said that they had new management and would we give them another chance. We really loved the location, so we decided to give them another chance. Our stay... More

My husband and I were planning an overnight trip to Galveston and after reading some of the reviews about this hotel I was a bit skeptical. However, we are Starwood members and wanted to stay at one of their properties. We had an excellent experience from beginning to end. Because we are platinum level we were upgraded to a suite,... More

I originally wanted to rent a private place from the homeaway website but my husband made arrangements on his office computer because he thought he found a deal to good to pass up; $500 for 3 nights with an ocean view. The staff was friendly when we arrived which was a relief because I read horror reviews online. The room... More