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The San Luis Resort

4.0 of 5
5222 Seawall Boulevard, Galveston, Galveston Island, TX 77551
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The San Luis Resort
Ranked #15 of 47 hotels in Galveston
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512 reviews from our community

Traveller rating
    205
    128
    69
    45
    65
See reviews for
Families
139
 
Couples
160
 
Solo
11
 
Business
62
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
Garland, Texas
Senior Contributor
31 reviews 31 reviews
15 hotel reviews
Reviews in 16 cities Reviews in 16 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 25 May 2013 NEW

We spent two nights at the San Luis - wish we would have stayed at least two more! It is hard to believe you could grow tired of this resort. Immaculate property. Efficient friendly checkin. Room was very clean. The MOST comfortable sheets I have ever slept on. Great fluffy towels. The pool area is amazing. Beautifully maintained and the... More

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See 8 more reviews by Haywhitmom for Galveston
Pasadena, Texas, United States
1 review
5 of 5 stars Reviewed 23 May 2013 NEW

When calling the San Luis Resort Reservation desk and speaking with Dee at the front desk was such a great experience. She was very helpful and courteous on the phone. It was a pleasure talking with her!

Was this review helpful? Yes
SanLuisGM, Manager at The San Luis Resort, responded to this review
24 May 2013

Thank you for mentioning the great service you received from Dee at our front desk! She is a valued team member and we will share your comments with our Management. We hope you'll stay with us again soon! Regards, Elizabeth Himes Brand Manager More

1 review
5 of 5 stars Reviewed 23 May 2013 NEW via mobile

I have been here a couple times and I absolutely love it. They have great ammenities and the customer service is outstanding. From the moment you drive up to the time you leave you are constantly greeted by enthusiastic staff members who want to make your stay as enjoyable as possible. I definitely recommend staying here.

Was this review helpful? Yes
SanLuisGM, Manager at The San Luis Resort, responded to this review
24 May 2013

Thank you for your review about our "enthusiastic staff members." We are grateful you chose to stay with us and look forward to having you return again soon. Regards, Elizabeth Himes More

College Station, Texas
Senior Reviewer
6 reviews 6 reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 23 May 2013 NEW

Every member of the management team was extremely helpful and insightful with our college class about tourism and destination management. I was very impressed with the lengths that they went to for college kids - we were treated as VIP corporate guests with respect from all levels of employees. I loved the pool cabanas, and the cocktail waitresses were very... More

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SanLuisGM, Manager at The San Luis Resort, responded to this review
24 May 2013

We're glad you enjoyed your time with us and our poolside cabanas. We look forward to welcoming you back very soon! Elizabeth Himes Brand Manager More

College Station, Texas, United States
Senior Reviewer
7 reviews 7 reviews
Reviews in 6 cities Reviews in 6 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 23 May 2013 NEW

We went for a class to learn about tourism, and they set the bar high for resorts! The food was wonderful, and the staff loved their jobs. Philett is the Director of Guest Relations and the nicest person you will ever meet! If you ever have any problems, she is the person to see! The pool was wonderful, and you... More

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SanLuisGM, Manager at The San Luis Resort, responded to this review
24 May 2013

Thank you for mentioning Philett, our Director of Guest Relations. She is certainly an asset to our property and we're glad to know she made your stay the memory of a lifetime. Elizabeth Himes Brand Manager More

College Station, Texas
Reviewer
5 reviews 5 reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed 23 May 2013 NEW

I recently stayed at the San Luis Resort in Galveston and was very impressed. The rooms and amenities are top rate and the service was exceptional. The staff makes every guest feel important and create a very welcoming atmosphere. Overall, it is a bit pricy, but you stay right on the beach and you really gain an incredible experience that... More

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SanLuisGM, Manager at The San Luis Resort, responded to this review
24 May 2013

You say, "You stay right on the beach"- we couldn't have put it better ourselves. Thanks for staying with us and we hope you'll return again soon! Elizabeth Himes Brand Manager More

College Station, Texas
Senior Reviewer
7 reviews 7 reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 23 May 2013 NEW

I loved my stay here! The staff was so accomodating and everyone was always smiling. You can tell the San Luis staff have a high level of customer service. The pool was also very cool, and the view from my hotel room was perfect! I'll definitely be coming back!

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SanLuisGM, Manager at The San Luis Resort, responded to this review
24 May 2013

We're so grateful your group chose to stay with us this week. We look forward to welcoming you back soon! Elizabeth Himes Brand Manager More

College Station, Texas
Reviewer
5 reviews 5 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 23 May 2013 NEW

This is a great place in a great location on the Island. The main thing that stands out is the service you get from the time you pull up to the hotel. I asked the front desk for a bag to put a wet swimsuit in, and they had three sent to my room. This is just one of the... More

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SanLuisGM, Manager at The San Luis Resort, responded to this review
24 May 2013

Thank you for reviewing your stay and for your specific comments about the service our staff provided during your visit. We look forward to welcoming you back soon. Elizabeth Himes Brand Manager More

Elmhurst, Illinois
1 review
5 of 5 stars Reviewed 23 May 2013 NEW

My girlfriend and I searched online for the best resort to spend a week vacation on the Gulf. We wanted to find a warm and fun destination near the ocean (and not Florida) where we could get some well deserved rest & relaxation. We researched #1 resorts online and kept getting website hits for the San Luis resort on Galveston... More

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SanLuisGM, Manager at The San Luis Resort, responded to this review
23 May 2013

We are so appreciative that you chose the San Luis Resort for your vacation destination. A dolphin sighting certainly is a rarity and we know you will cherish those moments forever. Thank for you for your feedback and we truly look forward to welcoming you back to the Gulf Coast soon! Regards, Elizabeth Himes Brand Manager More

College Station, Texas
Senior Reviewer
6 reviews 6 reviews
Reviews in 6 cities Reviews in 6 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 22 May 2013 NEW

I went to the San Luis on a class trip and I was able to meet the upper level management. They are all very passionate about their jobs and what they do. They are truly inspirational and I cannot wait to go back. All of the staff is friendly and the service was excellent!

Was this review helpful? Yes
SanLuisGM, Manager at The San Luis Resort, responded to this review
23 May 2013

We loved having your class here for the day- it was such a treat for us to be surrounded by such a great group of college students looking to grow in the hospitality industry. We hope your group enjoyed their pool time and dinner at Bubba Gump! Keep in touch and we look forward to welcoming each of you back... More

 
 
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Additional Information about The San Luis Resort

Also Known As:
The San Luis Hotel Galveston
San Luis Hotel
The San Luis Hotel
San Luis Resort Galveston Texas
San Luis Hotel Galveston
San Louis Hotel Galveston
Address: 5222 Seawall Boulevard, Galveston, Galveston Island, TX 77551
Phone Number:
Region: United States > Texas > Texas Gulf Coast > Galveston Island > Galveston
Amenities:
Bar/Lounge Beach Business Centre Fitness Centre Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Romantic Hotels in Galveston
#4 Luxury Hotels in Galveston
#6 Business Hotels in Galveston
#7 On the Beach Hotels in Galveston
#14 Family Hotels in Galveston
Price range (per night): S$225 - 576
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
The San Luis Resort, Spa & Conference Center is one of the Gulf Coast’s finest beachfront properties offering a variety of luxury options. From Spa San Luis and the heated pool to its 40,000 sq. ft. IACC conference center and magnificent gulf views, it’s an ideal destination vacationers, business travel and corporate meetings. The AAA Four Diamond rated resort hotel offers the finest in award-winning dining, overnight accommodations and first-class personalized and professional service. ... more   less 
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The San Luis Resort
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