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Holiday Inn Express & Suites Gonzales

2.5 of 5
126 Middle Buster Road, Gonzales, TX 78629
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Holiday Inn Express & Suites Gonzales
Ranked #3 of 4 hotels in Gonzales
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13 reviews from our community

    Trip type
Traveller rating
    8
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Date Rating
Senior Contributor
23 reviews 23 reviews
5 hotel reviews
Reviews in 15 cities Reviews in 15 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 15 April 2013 via mobile

The staff are very friendly and accommodating at the HIEX Gonzales!! The rooms are clan and the breakfast area is great!! The manager, Alison, is very nice and wants the best for customers!! Stay here, it's nice along with it's sister hotel, the Sleep Inn!

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See 5 more reviews by calfroper76 for Gonzales
Alison R, General Manager at Holiday Inn Express & Suites Gonzales, responded to this review
17 April 2013

Thank you for allowing us to accommodate you and yours when visiting Gonzales, Texas! We value your opinion and are very pleased you enjoyed our hotel. We hope to see you again soon! More

Austin, Texas
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 14 April 2013

The hotel is attractive, clean; and, the staff was pleasant and helpful. The bed was very comfortable too. We enjoyed the breakfast as well. It was too cool to use the pool; but, we still enjoyed sitting next to it and relaxing at the end of the day. (Hope they add some plants etc to spruce it up more for... More

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Alison R, General Manager at Holiday Inn Express & Suites Gonzales, responded to this review
15 April 2013

Thank you so much for taking the time to let us know how your stay was! We value your opinion and like to hear were we can improve. I will work on sprucing up our pool area with more plants. Thank you for that suggestion! We hope you will join us again on your next visit to Gonzales, Texas. More

Johnson City, Texas
1 review
5 of 5 stars Reviewed 11 April 2013

Just stayed at this hotel, new, was clean, and staff was excellent!!! Went above and beyond during my stay. Had silly billing issue but the manager and staff were awesome. Stay here!!!!! They are awesome here!!!!!!!!!

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Alison R, General Manager at Holiday Inn Express & Suites Gonzales, responded to this review
15 April 2013

We thank you so much for choosing to stay with us! It was our pleasure to serve you and yours! We are very happy to hear you were pleased with your stay! Please come and stay with us again on your next visit to the Gonzales area! More

Portland, Texas
1 review
5 of 5 stars Reviewed 7 April 2013

I loved my stay here. I always look for the most recent reviews before I select a hotel and this one met up to the reviews I read. So clean. Bed was very comfortable. The receptionist for check in was not very professional in her attire but that was not my top priority. The continental breakfast is not available on... More

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Alison R, General Manager at Holiday Inn Express & Suites Gonzales, responded to this review
9 April 2013

Thank you for allowing us to accommodate you and yours. We greatly value your response on your experience at our hotel. We have great pride in our cleanliness and staff service. I will look into the appearance of all our staff. Thank you for your feedback. We look forward to seeing you on your next visit to the Gonzales, TX... More

Kalispell
1 review
2 of 5 stars Reviewed 5 April 2013

We will pay more for a unique or very nice hotel, but this was way over priced. We had the usual items, refrigerator, microwave, tv, breakfast, comfortable beds, basically the same thing most hotels provide. The staff was a little snippy, and the hot breakfast trays were mostly empty when we arrived and there was still an hour left for... More

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Alison R, General Manager at Holiday Inn Express & Suites Gonzales, responded to this review
9 April 2013

We would like to thank you for responding to us online. We are sorry you were not happy with the value of your room. We welcome your feedback. Please do not hesitate to contact us with any issues. Thank you again and we look forward to seeing you soon! More

Vancouver, Washington
1 review
2 of 5 stars Reviewed 23 March 2013

This high priced and shoddily built and maintained taveler trap is a good place to avoid. HIE usually has a decent breakfast but they managed to dry it out and serve it with such aloofness that it fell far short of being a decent breakfast. I am surprised that the Holiday Inn Espress franchise folks have allowed this establishment to... More

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Alison R, General Manager at Holiday Inn Express & Suites Gonzales, responded to this review
25 March 2013

Thank you for allowing us to accommodate you and yours while in the Gonzales, Texas area. I am sorry if our newly built establishment fell short in your opinion. We pride ourselves on the wonderful staff and beautiful hotel we have. I thank your for taking the time to give us a review. I will be sharing this with our... More

Humble, Texas, United States
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 of 5 stars Reviewed 7 March 2013

I have never dealt with such rude managment in all the time I have been booking hotels for my company. They double charged us on our company card and our employees card and have been nothing but difficult in getting the refund to our employee. The manager Jennah is extremely rude and immature while taking our calls and her direct... More

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Alison R, General Manager at Holiday Inn Express & Suites Gonzales, responded to this review
12 March 2013

I greatly apologize for any inconvenience our miscommunication has caused you and your company. My wishes for you to have your 3 rooms at the Holiday Inn Express & Suites were not communicated correctly to my front desk and therefore, your rooms were relocated to the Sleep Inn & Suites next door. Our main concern was confirming your company was... More

Houston, Texas
Top Contributor
50 reviews 50 reviews
9 hotel reviews
Reviews in 20 cities Reviews in 20 cities
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed 19 December 2012

I stayed in the newly built hotel for the weekend. I was visiting Gonzales for a race in Shiner (which is smaller and doesn't have a hotel that I'm aware of). Having stayed in Gonzales before, I was pleased to see the new hotel as several of the other hotels/motels are older and in slight disrepair. This hotel has the... More

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Alison R, General Manager at Holiday Inn Express & Suites Gonzales, responded to this review
25 March 2013

Thank you so much for allowing us to accommodate you and yours. We greatly appreciate you taking the time to write a review. We love to hear how our guests experiences are! Please come visit us again while in the Gonzales, Texas area! More

2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 26 November 2012 via mobile

this motel is amazing. awesome interior and designing. Not far from restarants. I have stayed in most of he hotels in Gonzales and this is the nicest hitel here. Go zales is a small town but the shopping and restaurants are not far at all. I would reccomend this hotel to anyone

Was this review helpful? Yes 1
Alison R, General Manager at Holiday Inn Express & Suites Gonzales, responded to this review
28 November 2012

Thank you for choosing to stay with us on your visit to the Gonzales area! We are very happy your stay was satisfactory. Gonzales is a small rural town, but we have so much to offer those with the time to experience the history and the beautiful countryside. Thank you for taking the time to give us a review! We... More

Marble Falls, Texas, United States
2 reviews
5 of 5 stars Reviewed 26 November 2012

This hotel is absolutely beautiful! I've stayed in Gonzales a few times and this hotel is by far the best place to stay. The town is very small and there isn't much there, so I was very impressed with the quality and service this hotel offered. I'll definitely return.

Was this review helpful? Yes
Alison R, General Manager at Holiday Inn Express & Suites Gonzales, responded to this review
28 November 2012

Thank you for choosing to stay with us on your visit to the Gonzales area! We are very happy your stay was satisfactory. Our owners will be so pleased to hear the appearance of the hotel is well liked. Thank you for taking the time to give us a review! Please allow us to accommodate you and yours on future... More

 
 
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Additional Information about Holiday Inn Express & Suites Gonzales

Address: 126 Middle Buster Road, Gonzales, TX 78629
Phone Number:
Region: United States > Texas > Gonzales
Hotel Style:
Ranked #3 of 4 hotels in Gonzales
Price range (per night): S$164 - 283
Hotel Class:2.5 star (2.5*)
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