This hotel is either horribly understaffed or staffed by the least customer friendly staff in the history of hotels. Checking in took a lifetime. Checking out, same deal. The phones were ringing off the hook, and as we checked in the front desk agent talked on the phone non-stop and gave us instructions and checked us in via hand signals.... More

Since many of the hotels were full because of the Cotton Bowl, this was what was available and it was very close to where we needed to be. They were doing road construction all around the hotel so, at times, it was difficult to get to, and once there, check-in took f.o.r.e.v.e.r. because the one person at the desk was... More

Breakfast was supposed to begin at 7:00 a.m. at 7:10, nothing ready and two people were hanging at the front desk, they could have helped the kitchen person; that night our room had been cleaned, but the maid didn't leave any towels. She took the used towels but left zero fresh towels and no shampoo. The front desk basically said... More

I made reservations for 3 non-smoking rooms and received confirmations in February 2011 to stay at this hotel during the last week of July 2011. Upon arrival, the hotel did not have the same confirmation numbers I had, did not have ANY rooms ready, and it was obvious no one was staying at the motel. I say motel because that's... More

I would not recommend this hotel, even if it was the last hotel in TX. We came from Katy, Tx and got lost trying to find the hotel due to highway constructions. When we pulled in, I was in disbelief that it was the hotel we saw on the internet. It looked rundown, dirty, and unsafe. The room looked clean.... More

It is in need of updating - you realize that when you get the old key punch room keys -but most of its issues are small, but there are enough that can add up. First of all, the ability to enter the hotel is difficult due to construction of the roads at the exits. You have to go past and... More

It's a motel, not a hotel. It was clean enough, but not La Quinta clean. The front desk was super helpful when we checked in. Pool was "being inspected" the next morning, so not available. After traveling in the 100+ degree heat, this part wasn't cool. No discount offered either. Continental breakfast had a lot to offer, but area wasn't... More

Read all the reviews and most of them were quite bad except for one which said the rooms were nice. Booked two rooms and was very pleased. The rooms were very clean, not big but not too small. The bathrooms were quite small but the vanity was seperate form the tub and the seat so that made it a little... More

The hotel is in a side of town that I would not normally venture into. The first room we were put into, the air conditioning barely worked, the bathroom door was coming off the hinges, there were holes in the comforter on the bed. There was no mini fridge or microwave in the rooms I asked to be moved to... More