As someone else has indicated, this hotel is used by American Airlines when they have problems with flights schedules. This past April 25 a group a volleyball players between the ages of 12 and 16, their parents and staff had to stay in Dallas due to mecanical problems with the AA flight. American got everyone accomadations at this hotel. We... More

I too was sent by AA to this hotel due to overbooking. The airport shuttle was late but I appreciated the service. The lobby had a two-star look and feel, which is fine. The rooms were clean, but the interior furnishing was also two-star. The breakfast was unsatisfactory. The waffle machine did not work and the selection was pretty bad... More

We arrived here for my daughter's wedding. A shuttle was provided to pick up arriving guest from the airport as well as take the group to the wedding site. We could not have asked for a more accommodating staff. We were greeted each morning by the staff and they seemed genuinely interested in our activities for the day. Breakfast was... More

American Airlines uses this particular Baymont Inn & Suites for passengers stranded at DFW overnight, and I recommend this hotel for one- or two-night stays. I stayed there on February 27, and although it is not a five-star hotel I was impressed by the high level of customer commitment and genuine attention demonstrated by all front-desk staff. Kristina was the... More

My husband had a 3 day training in this hotel, so I tagged along. The place was run down, and the drawers were both broken and wouldn't slide out. The Internet would not work the whole time we were there, despite the front office calling several times to the Internet provider. And my husband's training was about Internet, and the... More