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Holiday Inn Express Hotel & Suites DFW - Grapevine

2.5 of 5
309 State Highway 114 West, Grapevine, TX 76051
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Holiday Inn Express Hotel & Suites DFW - Grapevine
Ranked #16 of 16 hotels in Grapevine
3.0 of 5 stars 37 Reviews
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37 reviews from our community

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Date Rating
Arizona, USA
Senior Contributor
24 reviews 24 reviews
Reviews in 12 cities Reviews in 12 cities
18 helpful votes 18 helpful votes
2 of 5 stars Reviewed 9 May 2012
1
person found this review helpful

The good: The room was quiet (even though we were right above the front desk and breakfast area and it is close to the airport). Breakfast was good with lots of choices. And our room was exactly as described on their website. Free wi-fi which worked great. Check-in and check-out were fast and easy. Loved that there was a bathroom... More

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IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites DFW - Grapevine, responded to this review
25 May 2012

Dear DCP75, Thank you for bringing this to our attention. We take comments such as these very serious and would like to follow up with you. We have sent you a private message in effort to obtain more information. I look forward to hearing back from you very soon. Thank you, Katie J IHGCare More

Fort Worth, Texas
Contributor
17 reviews 17 reviews
Reviews in 5 cities Reviews in 5 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 29 April 2012

PLATINUM MEMBERS are greeted with a smile & definitely recognized by her. Thank you for doing a wonderful job and making our experience every weekend such a blessed one. You truly make us feel like the dedication to the HIE brand was well worth the money. I wish your attitude and smile could be packaged and taken with us to... More

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See 2 more reviews by Bianca B for Grapevine
Manchester, United Kingdom
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 18 April 2012

Once again stayed at this hotel for a shopping trip of 4 days in April over Easter. The staff at this hotel are excellent. They always have a smile and a happy word for you, and thats all staff starting from the breakfast lady through to the managers. Marcy on reception got on well with my wife and daughter swapping... More

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See 2 more reviews by Ozzidj for Grapevine
Sandbach, United Kingdom
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 17 March 2012

The hotel has no restaurant but simple breakfast is provided, had a small gym & swimming pool but free wifi inside your hotel room. Staff are very friendly & room has airconditioing & clean. Road works around DFW airport at the moment (believe there is a 5 years plan) make self drive very hard even with Sat Nav & guanutine... More

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IHGCare, ihgcare at Holiday Inn Express Hotel & Suites DFW - Grapevine, responded to this review
12 April 2012

Dear Whiskey54, Thank you for taking the time and trouble to write to us regarding your stay at our Hotel. We appreciated the time and effort you have taken to inform us of your experience. Guests such as yourself enable us to maintain the high standard of service expected of us. I am sure your fellow traveler appreciate your tips... More

Dayton, Ohio
Contributor
13 reviews 13 reviews
Reviews in 12 cities Reviews in 12 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 13 March 2012
1
person found this review helpful

Slow response from management with issues during and after stay. Front desk staff friendly and housekeeping manager very responsive and helpful. Clean and comfortable but not in the greatest part of town. So convenient if all you care about is being by the by the Airport.

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IHGCare, IHGCare at Holiday Inn Express Hotel & Suites DFW - Grapevine, responded to this review
8 April 2012

Dear Tamara K, Thank you for taking the time to convey your comments regarding your recent experience with us. We rely on you, our guest, to let us know how we are doing and how we can better meet your needs. We have sent you a private message to obtain additional details about your experience. Regards, Brenda J. IHGCare More

Houston, Texas
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed 24 February 2012

Just stayed at the Holiday Inn Express Grapevine. I stay at Holiday Inn Express alot and I was very pleased with our stay. Breakfast was Hot and Fresh and their Peach Juice was very tasty. Rooms were large and beds comfy. Only draw back was the quality of channels on Tvs and they had a large meeting going on and... More

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Tampa, Florida, United States
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 24 February 2012
2
people found this review helpful

Was one of 27 people here for a 3 day business trip. Almost everyone one of us arriving throughout the day including those that arrived after 10PM waited almost or just over an hour our for the shuttle despite the front desk stating that it would be a 15-20 minute wait. The hotel is 3.5 miles form teh airport! Front... More

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IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites DFW - Grapevine, responded to this review
17 March 2012

Leeh62, Thank you for taking time out of your busy day to leave us a candid review. We’re sorry that you received service that was less-than-satisfactory. It is IHG's goal to consistently provide superior service and accommodations and your comments are very important to us. The feedback we receive from our valued guests, like you, enables us to target problem... More

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Grapevine, TX
Reviewer
5 reviews 5 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 January 2012

Whats up with the freaking Bathroom sinks being so high off the ground? I am 5' 9" and this is even a bit of a stretch for me. I will not stay in a Holiday Inn Express again for this reason

Was this review helpful? Yes
Fayetteville, Arkansas
Contributor
13 reviews 13 reviews
Reviews in 11 cities Reviews in 11 cities
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed 26 November 2011 via mobile
1
person found this review helpful

True, HIE can be hit and miss. I stay in 1-2 differnt ones monthly. This was a miss. The hotel staff was friendly, but we noticed immediate issues with the room. It had a generally dirty feel and the bathroom smelled like something had died. It was late, so we stuck it out but did not stay the second night.... More

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Geneva, Switzerland
Top Contributor
144 reviews 144 reviews
Reviews in 75 cities Reviews in 75 cities
74 helpful votes 74 helpful votes
4 of 5 stars Reviewed 8 October 2011

This is middle America and the rooms are BIG, where I come from HolidayInn Express is small! Two comfort large double beds, functional decor, OK bathroom (didn't like the shower, which all shower and no water) and interestingly some good prints on the walls. Free good speed internet Free breakfast, nothing special but quick and fills the spaces. On balance... More

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Additional Information about Holiday Inn Express Hotel & Suites DFW - Grapevine

  • Holiday Inn Grapevine
  • Holiday Inn Express Grapevine
  • Grapevine Holiday Inn
Address: 309 State Highway 114 West, Grapevine, TX 76051
Price range (per night):* S$127 - 209

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Holiday Inn Express Hotel & Suites DFW - Grapevine
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