The pros : nice location, nice staff (particularly very good concierge), nice bar, large rooms and nice tvs
The cons : room service delivery time could be better, shower height not suitable for tall guests (I am 1.98m and had to bend to wash my hair), Internet speed is a bit slow, service in restaurant could be faster, elevators a...
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Checked in for an one night stay for the memorial weekend and a celebration for my one yr old son. Requested a baby crib but it was not placed prior to arrival. Saw the room attendant on our way out for dinner and asked for the baby crib again; room attendant did not take the initiative to call for us...
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The St Regis is an elegant hotel! Large well appointed rooms with Butler service as needed. Supremely attentive gracious staff. I am only sorry that I was here for one night. i hope to return for a longer stay.
Thank you for sharing your experience at our Hoel recently.
Many of the staff are long-tenured associates and one of
our biggest assets.
We sincerely hope to welcome you back again soon, perhaps
for a longer stay.
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I was visiting for a conference. Service was great and rooms were fantastic. I am a regular of peninsula and 4 seasons and i was really impressed. SPA needs improvement with more space and luxury but otherwise great experience. I will be back!
Thank you for taking the time to share your fantastic experience at
The St. Regis Houston last week for a conference. Glad that your
luxury stay met your expectations. Please come back again soon.
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My company had a function here today and I stayed 2 nights at the St. Regis. The customer services was just extraordinary! Everyone went out of their way to make the stay wonderful and I really did feel like I was the only person at the hotel (I did stay on a Tuesday- Thursday, so that may have made a...
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It was great to read your review following your company's business meeting at the Hotel. Traditionally this Hotel is busiest during the week, Mondays to Thursdays, as the majority of our guests do travel here during the workweek. Glad you found the room appointments so comfortable but was sorry to read of your disappointment with the Spa and its equipment....
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We stayed at the St. Regis over a long weekend. We booked an Astor corner suite with one bedroom and 1.5 bathroom.
Welcome: We got to the hotel in a taxi (yes we were offered the Rolls Royce transportation but we declined). The hotel looked very classy and was full of wonderful orchids. The decor is old-classic, nice but looks...
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Thank you for choosing the St. Regis Houston for your weekend getaway and
your comments following your stay are much appreciated.
The Hotel is planning a refreshment of the lobby and public areas this Summer
following the rehab of the Mezzanine level, and Ballroom last Spring.
Hopefully, you will have an opportunity to see its transformation.
Your comments regarding the...
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We stayed at the St. Regis for three nights with our young daughter and could not have been more pleased. As others have said,the service is on par with what has come to be expected of this type of property. All staff was friendly and welcoming (we had concerns with a young child, but no one could have been nicer)....
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Was pleased to learn that you chose The St. Regis Houston for a
family stay and experienced only the finest in service standards
while here.
The Hotel does indeed have a great Spa and Fitness Center located
close to the pool deck. The fresh flowers are found throughout the
lobby and public spaces.
Our valet staff are efficient and quick...
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Absolutely excellent stay at the St. Regis. From the valet, to the front desk, the bell boy, and in room service, the hotel did not falter. I book the Astor corner suit for a lovely evening getaway. This room was gorgeous. One bed and 1.5 bath. It has absolutely everything that you could imagine. Decor wonderful, w/ a view of...
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It was a pleasure to read your recap of your recent experience at
The St. Regis Houston. Thank you so much for recognizing our
wonderful staff and the fantastic service they provide; many are
long-tenured associates.
Yes, the Astor St. Regis Suite is a great accommodation, especially
for that special getaway or special occasion.
Appreciate your praises. Please come back...
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We stayed here for a one-night stopover before flying back to the UK. The staff were friendly and efficient, the rooms (and beds) comfortable and the breakfasts substantial (as you'd expect) and very good. The bar is a nice place to visit for a drink or two. The decor is very classic - fairly plush, lots of wood and brass,...
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So glad that you decided to give us a try for your one night stopover in Houston. Your input with regard to our staff as friendly and efficient, the room's comfortable appointments and the wonderful breakfast.
The Remington Bar is frequented by local businessman, as well as guests, on a regular basis and has the feel of a comfortable oasis...
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compared to my first 10 days at the nearby Hilton Post Oak, which felt chaotic and old, the St Regis Houston was a much more professional, well-run, serene oasis of calm. Staff are friendly and accomodating, and bed is very comfortable. My room had a small sitting area that was very tastefully done; it just felt like the right atmosphere...
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Yes, we also feel that the St. Regis Houston is a haven away from the hustle and bustle, while also close to the Galleria, River Oaks and the main highways for easy access around Houston. Thank you for recognizing how great our long-tenured associates are and the room appointments which assist the business and leisure guest equally.
While the hotel...
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