This motel is having to deal with major feeder expansion by the city of Houston. It is a small facility which is close to downtown and the Galleria area. It has been remodeled with new furnishings, etc. Each time I return I see different improvements. They have a full complimentary breakfast.
( Pastries, etc. and Hot foods ) I have...
More
This is the second time my family and I stayed at this property. Although, the first time was a bit unpleasant, the second time was much better. The front desk clerk was very was nice; He made jokes and really seemed like he enjoyed us staying there. The bath towels were thin, but other than that, there were no problems...
More
We checked into the hotel around 7PM and was given a nonsmoking room. Upon entering, the first thing we noticed was the smell of fresh paint, not bad. Wanted to turn on some heat, one of knobs was missing. Called manager who brought us another one to use. Room was clean and heat/air worked fine. There is free internet if...
More
Dear Guest,
Thank you for choosing Howard Johnson Express Inn – Houston for your recent stay in our area. I am glad that it was a good location for your husband’s conference.
Thank you for giving us a review, it is very much appreciated. Upon receipt of your review, the following steps were taken:
• The manager received our commendation...
More
I recommend not staying at this hotel...we got there 20 minutes before check in and the manager placed us on the second floor facing a wall in the corner. There were only 2 cars and we ask to change room; he was rude and sarcastic stating that we are lucky we had a room and would not give our money...
More
Dear chino eyez
Thank you for attempting to stay at Howard Johnson Express Inn – Houston during your recent stay in our area.
Thank you for giving us a review, it is very much appreciated. Upon receipt of your review, the following steps were taken:
• The manager received additional training in the courteous manner in which you, our valued...
More
This was the worst hotel stay my family and I have ever had!!
The air conditioning in the room was off when we arrived. We had made the reservation well in advance and had even already paid for it via our credit card. The hotel personnel KNEW we would be arriving, yet did not turn on the air conditioning. The...
More
Dear Guest,
Thank you for choosing Howard Johnson Express Inn - Houston for your recent stay in our area.
Thank you for giving us a review, it is very much appreciated. Upon receipt of your review, the following steps were taken:
• The manager received additional training in the courteous manner in which you, our valued guests, are to be...
More
Probably the worst hotel I have stayed in Houston area. Old AC units sitting on corridor for days not being cleaned up. Tiny lobby area with free breakfast, so all hotel guest can share the sole table with 4 seats. The lobby area stinks.
On the bright side, it's close to Katy Freeway (I-10), so you can leave the hotel...
More
Dear Guest,
Thank you for choosing Howard Johnson Express Inn – Houston for your recent stay in our area.
Thank you for giving us a review, it is very much appreciated. Upon receipt of your review, the following actions were taken:
• Maintenance was notified of the old AC units sitting in the corridors and instructed to see to their...
More
I'm currently at this hotel, and don't understand all the bad reviews. The check-in was quick and pleasant, the room is clean and adequately stocked (although the towels are a bit thin), the furniture is nice (looks fairly new), and the bed comfortable. The linens on the bed are clean and acceptable.
The immediate block surrounding the hotel is industrial,...
More
Me and my family decided to stay there for a weekend because we thought we got a really good deal off of priceline.com. Well let me just tell you I wouldn't recommend this hotel to a homeless person. The staff was very unfriendly and their so called cont. breakfast consist of stale cereal and old cofee. The room was very...
More
Dear Guest,
Thank you for choosing Howard Johnson Express Inn – Houston for your recent stay in our area.
Thank you for giving us a review, it is very much appreciated. Upon receipt of your review, the following steps were taken:
• Staff members received additional training in the courteous manner in which they are to treat you, our valued...
More
Me, my wife, my daughter and my grandson all decided that we needed a little weekend retreat so on the10th we booked in advance our stay here for the following week, the weekend of the 16th.
We arrive at the hotel at 4pm the 16th. We tell the front desk man, Rick I believe his name was. That we had...
More
Dear Guest,
Thank you for choosing Howard Johnson Express Inn – Houston for your family’s weekend retreat.
Thank you for giving us a review, it is very much appreciated. Upon receipt of your review, the following actions were taken:
• Housekeeping received additional training in the level of cleanliness required of them as our employees.
• Joe and Rick both...
More
The hotels easy access didn't make up for the bad neighborhood. There were shady people hanging out, I was unsure if they were employees or guests, but they made me nervous. There was no parking when we arrived around midnight and the room itself was awful. Dingy sheets and uncomfortable mattresses made it impossible for me to sleep. There were...
More
Dear Guest,
Thank you for choosing Howard Johnson Express Inn – Houston for your recent stay in our area.
Thank you for giving us a review, it is very much appreciated. Upon receipt of you review, the following steps were taken:
• Management was approached about the presence of what you describe as shady people hanging out. Ways in which...
More
If you own or manage Howard Johnson Express Inn - Houston, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
1,321 Reviews
125 Reviews
30 Reviews
