I have been staying here on and off for 3 yrs. having treatment at MD Anderson. Staff is superlative and soooo accommodating. Free breakfast and shuttle to MD Anderson and area restaurants. Rooms clean and excellent value. Food just ok.

I have been staying here on and off for 3 yrs. having treatment at MD Anderson. Staff is superlative and soooo accommodating. Free breakfast and shuttle to MD Anderson and area restaurants. Rooms clean and excellent value. Food just ok.
Looking over some of the other reviews I am a little mystified. I have never had an issue with this hotel but don't know if that is because I am an elite Priority Club member or not. The rooms I get are usually very nice and extremely comfortable. The amenities are good for the price point. I usually eat in...
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I arrived with two coworkers at 1:30 pm after driving in from Dallas. The front desk woman was very short with her questions and answers. She nnformed us that our two rooms were not ready. When asked an approximate time she said everyone else was at lunch so she had no idea. We had brought in all our luggage (including...
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We booked a room close to MD Anderson without knowing which hotel we would get. When we saw that it was Crowne Plaza and read all the horrible reviews we were really nervous .
We were SO pleasantly surprised. Everything was great: The service was excellent, everybody really pleasant and helpful, the room generous and very nice. WI-Fi worked, the...
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Ok guess we stayed during OTC so it was packed the front desk was ugh... To say the least.... The operator I can't understand her like why would u have people who don't speak clear.. I will say this they have some attractive staff not everyone but a few .. The restaurant was ok very nice decor but the menu...
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Was in Houston for the OTC show. Location to Reliant Stadium is within walking distance. This hotel was packed full, as many are in the city at this time.
Staff was all very nice and helpful.
Room was ok, bed comfortable. AC is pretty loud, but slept well. Hotel over all could use some upgrades. Old carpets, grey ceiling tiles,...
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This place is gross. I was there for a convention and heard over and over from the participants what a dump it is. The lobby area is nice and meeting rooms are ok and the beds are comfortable. To be fair, it appears that they tried to update the rooms, but painting over a hole in the wall doesn't cover...
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We stay here every time we're down for medical testing at MDA. The staff are always so pleasant and friendly. We've had to extend our stay after checking out & they were always more than willing to help us keep the same room we had & made sure we had everything we needed. When it was raining one of the...
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My husband had appointments at MD Anderson that required we stay close by due to a required medical procedure. We stayed at the Crowne Plaza for 2 nights and found the accommodations and the rate to be an excellent value. The parking was also a great rate. The room was spacious and large, on floor 11. There is a business...
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Do not stay here....filthy, hour to check in, food terrible, toilet ran all night and they flooded..could not use for 24 hours...thank goodness for adjoining room. doors do not shut to hall..extremely loud. slider to 'balcony' you can't open and not securely shut. service - does not exist. left us stranded via their 'shuttle' for over one and a half...
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Dear jslauro,
First of all, thank you very much for your recent stay with us. I am so sorry to see you did not enjoy your overall experience with us. We’d like to obtain some additional detail regarding your experience so we have sent you a private message. I look forward to hearing back from you soon.
Sincerely,
Katie J...
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