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Candlewood Suites Houston Medical Center

10025 South Main Street, Houston, TX 77025
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Candlewood Suites Houston Medical Center
Ranked #237 of 437 hotels in Houston
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23 reviews from our community

    Trip type
Traveller rating
    9
    4
    3
    4
    3
Date Rating
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed 9 May 2013 via mobile

This hotel is terrible. The only good thing is its location to the Reliant Center. Where to begin... I had the rudest experience of my life with a hotel agent the night before I arrived. When I arrived I noticed Candlewood only does housekeeping every 7 days (my fault for not investigating). My room was disgusting! There was hair in... More

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heath, texas
Contributor
12 reviews 12 reviews
11 hotel reviews
Reviews in 9 cities Reviews in 9 cities
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 8 April 2013

It's a little hard to find but I have stayed there 3 times and thingshave been very good. It's not a four Season's but it is a good bed, quiet has small kitchenette in room. Close eating places. HAs a small gym and laundry area that is adequate.

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See 2 more reviews by docheath for Houston
IHGCare, Guest Relations Manager at Candlewood Suites Houston Medical Center, responded to this review
1 May 2013

Dear docheath, We appreciate you taking the time to share your experience regarding your stay at our hotel. It is our goal to consistently provide superior service and accommodations at our hotel and your comments are important to us. We rely on you, our guest, to let us know how we are doing and how we can better meet your... More

Hopewell, Virginia
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 26 March 2013

We rented two rooms. A handicapped room for my dad and a King for ourselves. Upon check in, which is 3:00 pm but we didn't arrive until around 4:30 pm, we were handed the keys to our rooms and upon entering my dad's handicapped room, it was not cleaned, dirtly towels on the floor, so we exited and reported back... More

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IHGCare, Guest Relations Manager at Candlewood Suites Houston Medical Center, responded to this review
12 April 2013

Dear JRMoxley1977, Thank you for your review. I was delighted to read that after some initial issues with your stay, these were soon sorted and this allowed you to enjoy your stay with us. We will always endeavor to ensure that all our guests stays are comfortable. Your feedback is very important to us as this assists us in continually... More

ragland,al.
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 26 February 2013

the staff is as friendly and kind as can be. very obliging to the needs of their guests. The maintenance and maid service are always busy and friendly. Clean as a whistle well kept up. on Wed. night the management has a welcoming dinner, because most people stay for at least a week it helps guests get to know one... More

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jacksonville, fl
1 review
4 of 5 stars Reviewed 7 July 2012

I recently stayed here for 10 days as my wife and I were in between homes. The grounds were clean. Felt safe at all times. The kitchen was adequate. Laundry facility was clean and had an ample number of machines. The staff was nice. We had 2 dogs in the room, and this was surprisingly not a hassle. Nice area... More

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Lake Charles, Louisiana
Contributor
11 reviews 11 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 21 April 2012

The hotel was not really all that bad. It seemed clean which is the most important thing to me but during the night I saw a roach in the bathroom. The bed was very uncomfortable also. I would not stay here again unless there was no other option.

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See 3 more reviews by Sherrie1970 for Houston
Misty D, Manager at Candlewood Suites Houston Medical Center, responded to this review
21 May 2012

05/21/12 I wanted to thank you first of all for choosing our Candlewood Suites to stay at. I am sorry about the issues you encountered during you stay. I want to let you know that we strive for excellence at our hotel and we are doing everything we can to improve on this situation. We do have pest control on... More

New York
2 reviews
5 of 5 stars Reviewed 11 April 2012

I love this hotel! The staff is amazing and the hotel is very clean. I stayed here during my cancer treatment and i couldn't have asked for a better hotel. The managers and entire staff took care of me and made me feel like I mattered. The hotel was clean and well maintained. They have a security guard at night... More

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West Plains, Missouri
1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 26 February 2012

My husband is a patient at MD Anderson and we have stayed at this hotel several times in the past. We have always been pleased with the front desk and shuttle service and as far as we could tell, the rooms seem fairly clean. The last time we stayed, however, which was about 6 months ago, a car that was... More

Was this review helpful? Yes 2
IHGCare, Guest Relations IHGCare at Candlewood Suites Houston Medical Center, responded to this review
23 March 2012

Dear clmsdame, I apologize for the issues that you had when you stayed with us. I assure you that our guest comfort and safety are of the utmost concern to us and our hotels are committed to making every possible effort to provide a secure environment. Thank you for your comments. Katie J Case Manager IHGCare More

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Oberlin, LA
Senior Contributor
45 reviews 45 reviews
15 hotel reviews
Reviews in 23 cities Reviews in 23 cities
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 14 February 2012

I stayed in Candlewood Suites Houston Medical Center for 2 nights on February 10 and 11, 2012. Location is good for the medical center and the motel provides shuttle to the hospitals. Clean and big parking lot. Motel landscape nice. Check-in and check-out was efficient. The rooms are big and have a full kitchen. Would stay again. Do not eat... More

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Baton Rouge
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 24 January 2012

I came to Houston for a family medical issue since this is where the specialist in my Aunt's field was located. Not sure of the hotels in the area, I booked reservations with the Candlewood Suites, because I had an ok experience with them before. This time was way different in a good way. After arriving before check in time,... More

Was this review helpful? Yes 1
 
 
 
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Additional Information about Candlewood Suites Houston Medical Center

Also Known As:
Candlewood Suites Houston Medical Hotel
Candlewood Suites Houston Medical Hotel Houston
Address: 10025 South Main Street, Houston, TX 77025
Phone Number:
Region: United States > Texas > Texas Gulf Coast > Houston
Amenities:
Fitness Centre Free High-Speed Internet Free Parking Kitchenette Pets Allowed Swimming Pool
Hotel Style:
Ranked #237 of 437 hotels in Houston
Price range (per night): S$106 - 216
Official Description (provided by the hotel):
Candlewood Suites Houston Medical Center, in the heart of Houston s Medical Center, is within minutes of MD Anderson, TX Children s Hospital, and Reliant Stadium, Houston Rodeo & Livestock Show, and OTC. At Candlewood Suites, we put the amenities where they count in your room. Our guests can cook meals in their fully equipped kitchen, relax in the recliner while watching movies from our free movie library. Business travelers will work more efficiently utilizing the executive desk with speaker phone and free high-speed Internet. Candlewood Suites Houston Medical Center is within walking distance of many favorite restaurants. For those guests that prefer to Dine In , our Candlewood Cupboard provides breakfast, lunch, and dinner options, as well as sodas, snacks, and ice cream. Candlewood Suites Houston Medical Center provides our guests a free fitness center and a comfortable place to do laundry in our free guest laundry room. Much larger than the average hotel room and more affordable than a corporate apartment, the Candlewood Suites is the perfect home away from home for relocation, project, temporary medical needs, or for training. ... more   less 
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