Each time I have stayed here the rooms are very clean and well kept. Housekeeping does an excellent job, beds are made and room cleaned with fresh towels out when we return. I have stayed here many times with no problems.

Each time I have stayed here the rooms are very clean and well kept. Housekeeping does an excellent job, beds are made and room cleaned with fresh towels out when we return. I have stayed here many times with no problems.
Ms. Paula greeted me, with a big smile and says welcome, "you're like family".
Ms. Peggy, Mr, Drew, Mr. Howard will transport you to and from, and please tip them, they are the best!
Mr. Terry will be there when you come down in the morning with a warm welcome and "have you had your breakfast" which is free.
The...
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Gems4me,
Thank you so much for your review and recommendation! We appreciate hearing from you and are glad to know you enjoyed your stay and the level of service we provide. Thanks especially for recognizing the staff, it made their day! We look forward to seeing you next time you’re in the area!
Yours truly,
Devin Frank, General Manager
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Staff helped with my luggage, which is often unavailable in American hotels at this price. Gym is great except they need yoga mats for floor stretching. The hotel mistakenly recorded my reservation but i showed themmy confirmation and they immediately accomodated me.
ladyoracle1979,
Thanks so much for your review! We appreciate hearing from you and are glad to know you enjoyed your stay and the level of service we provide. We look forward to seeing you next time you’re in the area!
Yours truly,
Devin Frank, General Manager
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This property is new and very clean. But, the location is not ideal (unless you need to be near IAH airport). The sound of the planes was annoying. The restaurant was not good. There were no restaurants nearby that were worth trying. It was convenient to the airport and new. But, it was not worth the price.
John l,
Thank you for taking the time to write a review. All feedback is valuable to us so that we can perfect our guests’ experiences. Again, thank you for your feedback and I hope this experience does not deter you from staying with SpringHill Suites in the future.
Sincerely,
Devin Frank, General Manager
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We had a great experience with Springhill Suites. We arrived a little late from a delayed flight and got in after midnight with a four year old. The shuttle picked up my wife and son first so they could get a head start on sleeping after a long day and then came back for me when the bags finally arrived...
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Srose74,
Thank so much for your review and recommendation! We appreciate hearing from you and are glad to know you enjoyed your stay and the level of service we provide. Thanks especially for recognizing Terry, it made his day! We look forward to seeing you next time you’re in the area!
Yours truly,
Devin Frank, General Manager
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This is an excellent hotel near HOU in what is historically known as a not so good area.
The staff was excellent and attentive. After check-in they called to check and ensure everything was A-OK. Clean room, clean bed and very comfy.
I WILL stay here again and it's about $5-10 more than some of the seedier motels close by,...
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Xcoaster1,
Thank you so much for writing a review! I am pleased you enjoyed your stay with us. We take a lot of care into our hotel and I am glad you found it enjoyable. We look forward to see you again when you are in the area!
Thanks again,
Devin Frank, General Manager
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I had to stay over in Houston with an early morning flight out! I usually stay at the onsite airport property for convenience, but due to rates decided to find another airport hotel to stay in! I was very skeptical, but I had a great stay!
I entered to be greeted by a friendly desk clerk! Went to my room...
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LivNXS,
Thanks so much for your review and recommendation! We appreciate hearing from you and are glad to know you enjoyed your stay and the level of service we provide. Thanks especially for recognizing Terry, it made his day! We look forward to seeing you next time you’re in the area!
Yours truly,
Devin Frank, General Manager
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My friend was coming from San Diego and myself from Burbank. Our flights were 3 hours apart.
Thanks to the complimentary airport shuttle service from Hobby, my friend was able to go to our room and relax for 4 hours waiting for me. Also had a free shuttle to SuperWalmart to buy water sodas etc to take on our cruise....
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YoungSeniorCruiser,
Thank you for your review and for choosing our hotel. Hope to see you and on your next cruise!
Take care,
Devin Frank, General Manager
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Had booked the hotel purely based on the reviews on trip advisor and boy did it live up to its expectation
Everything seemed perfect right from the friendly check in and check out staff, the cleanliness of the rooms and the size of it,
the view of the aircrafts taking of was a blessing in disguise for me as i...
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Karan85,
Thanks so much for taking the time to write a review about your experience at our hotel and for recommending us. I will pass along all of your comments to our team during our next weekly meeting. We look forward to seeing you again!
Sincerely,
Devin Frank, General Manager
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I am a fan of Springhill Suites and this is a really nice one. The shuttle and desk staff were exceptionally nice. The room is great. The fitness room is good. The breakfast is the same. It's nice that they have a bar with some food in the evenings. I once stayed at a "regular" Marriott near IAH and it...
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Pennstatetraveler,
Thank you for your review and recommendation! We’re so glad you enjoy staying with us; we greatly appreciate your loyalty and taking the time to share your comments. We look forward to seeing you again!
All the best,
Devin Frank, General Manager
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