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BEST WESTERN PLUS Northwest Inn & Suites

2.0 of 5
11611 Northwest Freeway, Houston, TX 77092
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BEST WESTERN PLUS Northwest Inn & Suites
Ranked #65 of 437 hotels in Houston
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31 reviews from our community

    Trip type
Traveller rating
    12
    15
    3
    1
    0
Date Rating
Kalispell, Montana
Senior Contributor
43 reviews 43 reviews
15 hotel reviews
Reviews in 23 cities Reviews in 23 cities
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 25 April 2013

This hotel is in an awkward location (one way access) with a steep driveway (you better slow down!), but the service is good, the beds are comfortable, and the property is clean. The neighborhood isn't the greatest, but security cameras monitor the lots, and I didn't have any trouble. Restaurants require a drive - there is pizza delivery to the... More

Was this review helpful? Yes 1
Luis N, General Manager at BEST WESTERN PLUS Northwest Inn & Suites, responded to this review
29 April 2013

Dear Guest, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you... More

Lake Charles, Louisiana
Reviewer
3 reviews 3 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 9 April 2013

Recently stayed at this hotel in early March and loved it. The receptionists were so kind to us. Although checking in took a little long because there were a few guests ahead of us, the stay was lovely. The rooms were so nice and comfortable. Just what my family and I needed. The breakfast was on point. And their breakfast... More

Was this review helpful? Yes 3
See 2 more reviews by RebeccaJ65 for Houston
Luis N, General Manager at BEST WESTERN PLUS Northwest Inn & Suites, responded to this review
10 April 2013

Dear RebeccaJ65, Thank you for submitting a review regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you... More

New York City, New York
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 8 April 2013

I went to Texas for a wedding and we stayed there for 4 days. The place was nice and clean and breakfast was a big bonus. I only wished they had a heated pool. Great location and I enjoyed my stay. Do recommend.

Was this review helpful? Yes 4
Luis N, Manager at BEST WESTERN PLUS Northwest Inn & Suites, responded to this review
9 April 2013

Dear jaydentd, Thank you for submitting a review regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you... More

Carencro, Louisiana
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 25 March 2013 via mobile

Stayed here for almost 2 weeks and we do not usually have our room cleaned every night. So when we decided to have our room cleaned and when they did they didn't vacuum they didn't change the sheets and they replaced our towels but did not give us but one rag and one face towel for clearly two people staying... More

Was this review helpful? Yes 1
LuisN418, Manager at BEST WESTERN PLUS Northwest Inn & Suites, responded to this review
2 April 2013

Dear Ryan H, Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests... More

Ville Platte
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 15 February 2013

Was this review helpful? Yes 1

Review collected in partnership with Best Western

A TripAdvisor Member
4 of 5 stars Reviewed 8 January 2013

Was this review helpful? Yes 3

Review collected in partnership with Best Western

Conroe, Texas, United States
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 January 2013

I was pleasantly surprised at the friendly service, clean appearance and comfortable accommodations at this BW based on the geographical location. While urban blight grows around this place the inn keepers have maintained high standards and cost conscious pricing.

Was this review helpful? Yes 3
San Antonio, Texas, USA
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 11 December 2012

It is a tucked away but easy to find. I always use this one when I am working in the area. The room is great and the bed is comfortable. I like the fact that it has a microwave so I can eat what I want to make. The breakfast is great. I sleep great also!

Was this review helpful? Yes 3

Review collected in partnership with Best Western

1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 23 November 2012

Was this review helpful? Yes 3

Review collected in partnership with Best Western

New Braunfels, Texas
Contributor
12 reviews 12 reviews
9 hotel reviews
Reviews in 7 cities Reviews in 7 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 2 August 2012

Stay here just about every time I visit Houston - which is about 5-10 days a month. The price for that area is great. Have researched and called a many of hotels in the area and can't find one that is as reasonable. The front desk is always professional. i usually call a day or two in advance and they... More

Was this review helpful? Yes 3
See 2 more reviews by TX4Ever42 for Houston
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Additional Information about BEST WESTERN PLUS Northwest Inn & Suites

Also Known As:
Best Western Houston
Best Western Northwest Hotel
Houston Best Western
Address: 11611 Northwest Freeway, Houston, TX 77092
Phone Number:
Region: United States > Texas > Texas Gulf Coast > Houston
Amenities:
Business Centre Fitness Centre Free Breakfast Free Parking Swimming Pool Wheelchair access
Hotel Style:
#70 Business Hotels in Houston
Price range (per night): S$129 - 259
Hotel Class:2 star (2*)
Reservation Options:
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BEST WESTERN PLUS Northwest Inn & Suites
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