We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 437 Houston hotels

Four Points by Sheraton Houston Southwest

3.0 of 5
2828 Southwest Freeway, Houston, TX 77098-4502 (Greenway/ Upper Kirby)
Hotel website
Hotel deals
Hotel amenities
Special Offer
Book Early and Save
Four Points by Sheraton Houston Southwest
Enter dates for best prices
Check-in Check-in Check-out Check-out
Show Prices
Compare best prices from top travel partners
Expedia.com Travelocity Hotels.com
and 10 more sites!
52%
Ranked #199 of 437 hotels in Houston
Most recent review
Write a Review

174 reviews from our community

    Trip type
Traveller rating
    37
    49
    30
    34
    24
Date Rating
Chennai (Madras), India
Contributor
17 reviews 17 reviews
10 hotel reviews
Reviews in 13 cities Reviews in 13 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 15 June 2013 NEW

I stay here because its a walk to madras pavilion for South Indian veg food. Would have given a better rating if if I did not find THIS right above the coffee machine. Cobwebs accumulated between the ceiling tiles

Was this review helpful? Yes
Dallas, Texas
Reviewer
5 reviews 5 reviews
Reviews in 3 cities Reviews in 3 cities
4 of 5 stars Reviewed 10 June 2013

I was in a double queen room for one night with three siblings and we enjoyed the hotel for the price. The hotel was clean and the beds were very compofortable. We stayed on top floor and had a good view. The hotel is next to highway and windows are thin so you do hear a lot of traffic noise.... More

Was this review helpful? Yes
Austin, Texas
Contributor
13 reviews 13 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 3 June 2013

We go to Houston pretty regularly for quick weekend visits and this is our go-to place to stay. It's clean, the staff is nice, the rooms have been recently updated, and the best part is the location. easy to hop on the freeway, very close to the Galeria and Rice Village -- good restaurants and shopping abound. If you are... More

Was this review helpful? Yes
Indiana
Senior Contributor
35 reviews 35 reviews
28 hotel reviews
Reviews in 31 cities Reviews in 31 cities
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 28 May 2013

We were in town for a wedding. Had numerous rooms. All was perfect. Really nice rooms, comfortable & clean. Convenient location for all we needed to do. Plus with aarp rate, even got free breakfast which was great.

Was this review helpful? Yes
Mel_Garber, Starwood Hotels at Four Points by Sheraton Houston Southwest, responded to this review
11 June 2013

Dear pam_from_indiana, Thank you so much for your positive feedback about your recent stay with us. We couldn't be happier to hear how much you enjoyed our convenient location, clean and comfortable guest rooms and our special AARP rate which includes breakfast! We look forward to welcoming you back on your next visit to Houston. More

Tulsa, Oklahoma
Contributor
11 reviews 11 reviews
Reviews in 7 cities Reviews in 7 cities
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 21 May 2013

I had a guaranteed reservation and am a Starwood member - but not high. There was a convention in town; hotel rooms were scarce. I arrived at the hotel at around midnight, they had given my room away. They blamed it on their reservation system saying 'it overbooks us'. Another guest arrived about an hour after me - I was... More

Was this review helpful? Yes
Mel_Garber, Starwood Hotels at Four Points by Sheraton Houston Southwest, responded to this review
29 May 2013

Dear OKFoodiePrinces, Thank you for taking the time to share your experience of our hotel with us. We are disappointed to hear of the issues you experienced on your recent visit and want to apologize for the inconvenience this caused you. It is of the utmost importance to us at Four Points to provide every guest with the best service... More

Travellers are raving about these Houston hotels

Magnolia Hotel Houston
4.5 of 5 stars
Show Prices ABS:HotelCheckRates-d266157?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_RavingAboutButton
Embassy Suites Houston Downtown
4.5 of 5 stars
Show Prices ABS:HotelCheckRates-d1862847?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_RavingAboutButton
BEST WESTERN PLUS Westchase Mini-Suites
4.5 of 5 stars
Show Prices ABS:HotelCheckRates-d73445?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_RavingAboutButton
Hotel ZaZa Houston
4 of 5 stars
Show Prices ABS:HotelCheckRates-d641273?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_RavingAboutButton
The Houstonian
4.5 of 5 stars
Show Prices ABS:HotelCheckRates-d99109?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_RavingAboutButton
Denver, Colorado
Senior Contributor
21 reviews 21 reviews
20 hotel reviews
Reviews in 20 cities Reviews in 20 cities
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 17 May 2013

I am between giving this hotel 3-4 stars. This hotel was a really good value for my stay, which was four nights total (especially given the really high rates for Houston hotels for last minute business travel). Starting with the good "points" of this property: the room was large, good price, the location was great, and the staff was friendly.... More

Was this review helpful? Yes
Mel_Garber, Starwood Hotels at Four Points by Sheraton Houston Southwest, responded to this review
21 May 2013

Dear Blake O, Thank you for providing feedback on your recent stay with us. We are glad we could accommodate your last minute travel plans to Houston, and to hear your positive comments regarding the great value we offer, large size of our guest rooms, and our convenient location. However, we regret to hear you were not satisfied with our... More

Richmond, BC
1 review
2 of 5 stars Reviewed 11 May 2013

This four star rated hotel is very disappointing. The receptionist did not seem very exciting and not too eager to help. The hallway, elevator and light switches were dirty. The room was spacious and the bed was comfortable.

Was this review helpful? Yes
Mel_Garber, Starwood Hotels at Four Points by Sheraton Houston Southwest, responded to this review
13 May 2013

Dear Bee4433, We appreciate your feedback regarding your recent stay with us. We regret to hear of your dissatisfaction with our hotel, and that you did not find some of the common areas clean, or our staff very helpful. It is very important to us at Four Points the we provide our guests with great accommodations, and the best customer... More

Houston, Texas
Top Contributor
74 reviews 74 reviews
15 hotel reviews
Reviews in 25 cities Reviews in 25 cities
80 helpful votes 80 helpful votes
3 of 5 stars Reviewed 8 May 2013

First, the poor people who work at concierge. I realize that hotels must have sliding doors that open wide enough for luggage carts, but every time they open a gust of warm wind pours in with tang of car exhaust. Perhaps they could have a second set of doors, because I can't imagine the effect on their health. From the... More

Was this review helpful? Yes
See 27 more reviews by Darshan1 for Houston
Mel_Garber, Starwood Hotels at Four Points by Sheraton Houston Southwest, responded to this review
13 May 2013

Dear Darshan1, Thanks for taking the time to review our hotel. We appreciate your feedback and are glad to hear you found our accommodations clean and comfortable. However we are disappointed to hear of the issues you experienced with noise in your guest room. We truly apologize for any inconvenience this may have caused during your stay, and we understand... More

New York City, New York
Senior Contributor
37 reviews 37 reviews
30 hotel reviews
Reviews in 19 cities Reviews in 19 cities
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 7 May 2013

My short stay at this hotel was mediocre. I enjoyed the basic gym and the friendly front desk staff who offered me a bottle of water upon my arrival. The room was fairly basic but the internet connection was terrible. Even my Verizon wireless portable internet was spotty, which makes me believe the walls were made of steel. The lack... More

Was this review helpful? Yes
See 7 more reviews by CWGators for Houston
Mel_Garber, Starwood Hotels at Four Points by Sheraton Houston Southwest, responded to this review
9 May 2013

Dear CWGators, Thank you for taking the time to share your feedback on your recent stay with us. We are pleased to hear you enjoyed our friendly staff and comfortable beds, however sorry to hear you were not pleased with other aspects of your stay. We understand your frustration with a spotty internet connection, and want you to know how... More

Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 of 5 stars Reviewed 5 May 2013 via mobile

I stay at this hotel frequently because of its central location and the friendliness and professionalism of the staff The rate is generally competitive and have been visiting there over the past 3 years. I fell in the lobby as a result of a gust of wind that blew the rug up. Fortunately the guests in the lobby assisted me... More

Was this review helpful? Yes
See 2 more reviews by rhondalport for Houston
Mel_Garber, Starwood Hotels at Four Points by Sheraton Houston Southwest, responded to this review
9 May 2013

Dear rhondalport, We appreciate your feedback on your recent experience at our hotel. We are truly sorry to hear of your negative experience with our front desk of your fall in the lobby – we hope you are ok. We understand your frustration and disappointment and know how important it is to have a caring and helpful staff. We apologize... More

 
 
Four Points by Sheraton Houston Southwest
Check-in Check-in Check-out Check-out
 
 
La Quinta Inn Houston Greenway Plaza
Great value on a similar hotel
Houston, Texas Gulf Coast
3.5 of 5 stars 99 Reviews
Show Prices
Still looking for a hotel?
Highly rated hotels in Houston
Family-friendly
Days Inn and Suites Houston Hobby Airport
Days Inn and Suites Houston Hobb... 4.5 of 5 stars 246 reviews
Romantic
Omni Houston Hotel Westside
Omni Houston Hotel Westside 4.0 of 5 stars 181 reviews
Luxury
Hotel ZaZa Houston
Hotel ZaZa Houston 4.0 of 5 stars 589 reviews
Good for business
BEST WESTERN PLUS Westchase Mini-Suites
BEST WESTERN PLUS Westchase Mini... 4.5 of 5 stars 193 reviews
Show Prices ABS:HotelCheckRates-d578694?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d99055?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d641273?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d73445?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_Style_Xsell
Travellers also viewed these Houston hotels
Four Points by Sheraton Houston ... 4.0 of 5 stars 70 reviews Sheraton Houston Brookhollow Hot... 4.0 of 5 stars 249 reviews Crowne Plaza Houston River Oaks 4.5 of 5 stars 768 reviews Courtyard Houston-West Universit... 4.0 of 5 stars 50 reviews
Show Prices ABS:HotelCheckRates-d99067?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d219703?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d98979?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d288460?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero
View all 437 hotels in Houston, ranked by popularity

Been to Four Points by Sheraton Houston Southwest? Share your experiences!

Write a Review Add Photos Add Videos

Additional Information about Four Points by Sheraton Houston Southwest

Also Known As:
4 Points By Sheraton Houston Southwest
Four Points By Sheraton Houston Southwest Hotel
Four Points By Sheraton Houston Southwest Hotel Houston
Four Points Houston Southwest
Sheraton Houston
Four Points Houston
Houston Sheraton
Houston Four Points
Address: 2828 Southwest Freeway, Houston, TX 77098-4502
Phone Number:
Region: United States > Texas > Texas Gulf Coast > Houston > Greenway/ Upper Kirby
Amenities:
Bar/Lounge Business Centre Fitness Centre Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #199 of 437 hotels in Houston
Price range (per night): S$99 - 202
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
The Four Points by Sheraton Houston Southwest is centrally located between downtown and the Galleria, with easy access via U.S. 59 at Kirby. The rooms are well-appointed and feature upscale amenities. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Travelocity, Hotels.com, Starwood, Hotwire, Venere, Cheap Tickets, Olotels, Agoda, Stentorian NV, Priceline, Tingo and HotelsClick so you can book your Four Points by Sheraton Houston Southwest reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.

Owners: What's your side of the story?

If you own or manage Four Points by Sheraton Houston Southwest, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

  • Manage your listing
Four Points by Sheraton Houston Southwest
Show the lowest price for this hotel
Check-in Check-in Check-out Check-out
Show Prices