I stayed at this property at the beginning of May 2012. My manager and I were in town on business together but the hotel he was staying at was booked so I decided to stay at the Hampton Inn & Suites just outside the airport. I was a little concerned that the air traffic noise would be too much and...
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This hotel was a GREAT night stay!!! We came in kind of late we were looking forward to go to the hot tub but it was closed Amanda i believed checked us in and informed us of that. I respected the fact that she was tough on their polices. They are made for a reason. She was very nice and...
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Stayed here for a night while connecting between flights. Pick up was prompt and check in was quick. The hotel staff offered take the airport shuttle a little further to take us to a non-fast food restaurant which was appreciated. The staff were friendly and happy to help. Breakfast was standard but hot and quick. Also nice to have some...
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I had a layover in Houston a few weeks ago and stayed atthe Hampton Inn & Suites. Great place and tremendous service. I stay at Hamptons throughout the U.S. but this hotel seemed a notch above. The evening reception was great. I spoke with one of the managers who was visiting each guest to ensure their stay was perfect. You...
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Mr. John,
Thank you for staying at our beautiful property and we are glad to hear that you enjoyed your stay with us. We try our best to ensure that our guests are getting the best customer service they deserve. It is the guest like you who motivates our team by providing us with sincere and great reviews. It means...
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Long story short United/Continental shafted our entire flight and sent us to this hotel at 2 AM (our flight originally was set to leave at 9PM). I want to mention that all of the passengers that were sent here were really upset, tired, hungry, and pissed off at the airline -- but I'll save that for a different kind of...
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We are pleased to hear that despite the inconvenience you and other fellow passenegers had due to the flight cancellations at the airport, we were able to treat each one of you with the best we can at our property, and we are glad you noticed that.
We understand the frustration and inconvenience the passengers may have to go through...
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Extremely comfortable bed. Soft pillow top mattress. Very clean throughout hotel and in room. Smelled very good. No mini fridge. Excellent self serve breakfast. Waffle maker, tasty eggs with ham, sausages, home fries, all quite warm.
Staff at front desk, and shuttle were excellent and friendly.
Really only one jet was loud about 6 in the morning. Otherwise very quiet....
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Hello Elwin133,
Thanks for staying with us at our beautiful property. We are glad to hear that you enjoyed your stay . I was very amused the way you described about your bus experience and know about of the Houston area. Next time we will pass over this tips to other guests who may want to visit Downtown Houston who...
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So this is my second extended layover at Houston and rather than bumming it in the airport for 14+ hours I decided to go ahead and get a hotel. The last time I stayed at the SpringHill Suites, which was amazing, but when I tried to book it, I realized their prices skyrocketed!
After doing some reviews, I came upon...
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Hello HoyaDoctah,
Thank you for a great review. Your compliment to our associate are highly appreciated. We take great pride in what we do each and every day, however guest like you are the ones who boost our motivation by providing us with such a nice compliment.
Thank you for choosing us and providing a nice details of the amenities...
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As I entered the hotel, it looked like a typical Hampton Inn with the cleanliness and quality I have come to expect from this brand. They served free cans of light beer, wine, chicken wings, and cheese for the happy hour which was a nice surprise. The disappointing part of the stay was the hotel location. The only restaurant close...
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Hello our Guest COmpOster,
Thank you very much for staying at our property few days ago. We are glad to hear that you were happy with our service provided to you during your stay with us. Thank you for the nice comments about our hotel. We are glad that you were also able to enjoy our Manager Reception (Mon-Thu) which...
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I did experience v-e-r-y slow Internet in the evening but it was quite zippy in the morning. According to the front desk, the entire Hampton Inn system is switching over to a new provider, so by the time you read this review the comments concerning slow connectivity might be a thing of the past.
The hotel was generally up to...
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Hello our responder trobb,
Thank you very much for staying at our property few days ago. We are glad to hear that you enjoyed your stay with us, and I personally want to thank you for taking your precious time to write a nice comments about our hotel.
We are sorry that you could not enjoy the strong and reliable...
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Everything was fine, but the wifi problems were unacceptable from a hotel catering to business users. Today it's the equivalent of no hot water. When I mentioned it to the staff, they seemed completely uninterested and blamed a full night. But it was no better at any point in the day or night.
Hello our reviewer Zaphodhhg,
We thank you very much for staying at our beautiful Hampton Inn & Suites-IAH and we were sad to hear that you had inconvenience due to the slow High Speed Internet at our property. I personally want to apologize for the inconvenience you had. I want to let you know that we were already in the...
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121 Reviews
