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Houston Marriott Westchase

3.5 of 5
2900 Briarpark Dr., Houston, TX 77042
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Houston Marriott Westchase
Ranked #102 of 430 hotels in Houston
4.0 of 5 stars 91 Reviews
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91 reviews from our community

    Trip type
Traveller rating
    31
    27
    25
    4
    4
Date Rating
Paris, France
Contributor
13 reviews 13 reviews
Reviews in 4 cities Reviews in 4 cities
5 of 5 stars Reviewed 18 May 2012

I went there many time. This is nice hotel, big looby, a lot of room for business or weeding, swimming pool and sport place. It is quite well located in the west side of Houston in order to be able to go to San Diego or Austin, on Westeimer avenue. There are many restaurent for dinner, that you can go... More

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Marriott Westchase, General Manager at Houston Marriott Westchase, responded to this review
25 May 2012

We're delighted that you have stayed with us many times and enjoyed our many amenities including our convenient location. Our guests are always are top priority and we are more than happy to answer any questions or assist them in any way we can. We look forward to welcoming you back to the Houston Marriott Westchase on your next trip... More

Wilmington, Delaware
1 review
4 of 5 stars Reviewed 15 May 2012

My husband is working in the area and I went to visit for a few days. We celebrated a birthday and 41st wedding anniversary. We were treated to a fruit and cheese platter . Upon my arrival everyone was very professional. Front desk and Paulette the person who prepared the food did a great job in helping the folks and... More

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Marriott Westchase, General Manager at Houston Marriott Westchase, responded to this review
25 May 2012

A double celebration, how wonderful! We're very happy that your visit to the Houston Marriott Westchase went so well. Your compliments for our staff are greatly appreciated and will be shared with everyone, thank you. It would be our pleasure to welcome you back again the next time you are in the area. More

Thornton, Colorado
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 23 April 2012

Got upgraded to a suite and my room rate included breakfast buffet. The buffet is above average and my juice glass never went empty (servers very good about that). The room was clean and the bed very comfortable. All staff front desk, restaurant, concierge, housekeeping were very courteous and professional. The only drawback was the WI-FI strength it wasn't too... More

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Marriott Westchase, General Manager at Houston Marriott Westchase, responded to this review
1 May 2012

It is always our goal to deliver exceptional service to all of our guests so we were delighted to read your review and learn of your appreciation for our staff’s professional service. Since it is our hope to accommodate the needs of all of our guests, we deeply regret any inconveniences that you may have experienced with our Wi-Fi and... More

Temecula, California
Senior Contributor
23 reviews 23 reviews
Reviews in 18 cities Reviews in 18 cities
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 10 April 2012

I arrived after the check-in time on a Monday and 2 gentleman came to open the van door and the hotel door - thanks! Smooth check-in, the guest services agent was very friendly and had me checked in quickly. My room was a 2 queen bed (single king wasn't available) but that does't bother me. the room is a standard... More

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Marriott Westchase, General Manager at Houston Marriott Westchase, responded to this review
19 April 2012

We value all feedback positive or otherwise and thank you for taking the time to share your recent experience with us. We’re very happy that your check in went so well and that you enjoyed a good night’s rest. The next time you are in Houston, we hope that you will allow us the pleasure of welcoming you back to... More

Peterborough, United Kingdom
Senior Contributor
26 reviews 26 reviews
Reviews in 18 cities Reviews in 18 cities
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 10 April 2012

This hotel seems a little dated and could do with a refresh. It has potential as it's in a good location if you need to be in this area owing to the walking distance to restaurants (Chili's, steakhouse, Starbucks, an Italian, an Indian, a creamery etc). The staff seemed a little 'slow' and my partner seemed to be in endless... More

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Marriott Westchase, General Manager at Houston Marriott Westchase, responded to this review
19 April 2012

Thank you for your candid feedback as it allows us to evaluate our performance and focus on any areas that may need improvement. We sincerely apologize for any inconveniences you may have experienced while staying with us and hope that you will give us another try in the future. More

Roskilde
Contributor
14 reviews 14 reviews
Reviews in 8 cities Reviews in 8 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 April 2012

Stayed for business two nights. Nice room. Effective wi-fi. Boring view to internal courtyard. Numerous restaurants within walking distance so easy to stay here without a rental car. Used shuttle to get to my business in the morning. Had to leave 30 minutes before needed to accommodate shuttle schedule. And had to wait 30 minutes before being picked up in... More

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Marriott Westchase, General Manager at Houston Marriott Westchase, responded to this review
10 April 2012

Whether a guest has stayed with us for business or for pleasure; we value their thoughts and opinions. Thank you for sharing your recent business stay experience with us. We hope that the next time you are in the area you will allow us the pleasure of welcoming you back. More

Chicago, Illinois
Contributor
13 reviews 13 reviews
Reviews in 7 cities Reviews in 7 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 22 March 2012

This was the team hotel for a lacrosse tournament we were attending. It's nice, rooms were okay - bathrooms a bit smalI l and towels not super, but sufficient. Honestly, I would have preferred to stay across the way at the Embassy Suites and had a bigger room and free breakfast! Walking distance to some restaurants, but really need a... More

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Marriott Westchase, General Manager at Houston Marriott Westchase, responded to this review
27 March 2012

We appreciate your candor with regards to your impressions of our hotel during your recent stay. If you find yourself in the Houston area and are in need of overnight accommodations again, we hope that you will allow us the pleasure of welcoming you back. More

Edmond, Oklahoma
Senior Reviewer
9 reviews 9 reviews
Reviews in 5 cities Reviews in 5 cities
5 of 5 stars Reviewed 16 March 2012 via mobile

Just came back from an overnight stay at this hotel, and had a very pleasant experience. Wait staff in the lounge area was terrific (especially Margaret), the check in process was quick and painless. Ordered room service which was a bit slow but the hotel was busy and it was just 10 minutes late so no worries. Room clean; all... More

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Marriott Westchase, General Manager at Houston Marriott Westchase, responded to this review
19 March 2012

The Marriott Houston Westchase continuously strives to provide our guests with exceptional service in an effort to create a wonderful experience. Thank you very much for your gracious compliments of our hotel and staff. We will be sure to share your comments with everyone. It would be our pleasure to welcome you back again the next time you are in... More

richardson
Senior Contributor
35 reviews 35 reviews
Reviews in 20 cities Reviews in 20 cities
41 helpful votes 41 helpful votes
3 of 5 stars Reviewed 16 March 2012

This is a typical mid-level Marriott. There is ample free parking in the lot. I could always find a spot. I was approached by a homeless person asking for money in the lot once. I told the hotel and they sent security to check it out. The hotel staff is friendly and always greet you when you come in. The... More

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Marriott Westchase, General Manager at Houston Marriott Westchase, responded to this review
19 March 2012

Whether it is for business or for pleasure, we would love to welcome you back to Marriott Houston Westchase again. Thank you for taking the time to share your experience and express your opinions. More

1 review
3 of 5 stars Reviewed 1 March 2012 via mobile

I'm a Marriott Rewards Platinum member. I spend more than 100 nights a year in Marriott hotels. This location certainly doesn't live up to the service or quality I've come to expect. To theur credit, the rooms are clean and maintained, as you would expect. The trouble lies in the staff. When I checked in the front desk clerk didn't... More

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Marriott Westchase, General Manager at Houston Marriott Westchase, responded to this review
5 March 2012

We sincerely regret that we were not able to live up to your expectations during your recent stay. Our hotel staff strives to provide a top level of service to all of our guests in an effort to make their stay positive and memorable. We regret that your experience was not reflective of the high standards of customer service that... More

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Additional Information about Houston Marriott Westchase

  • Marriott Houston
  • Houston Marriott
Address: 2900 Briarpark Dr., Houston, TX 77042
Price range (per night):* S$118 - 306

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