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All 437 Houston hotels

Crowne Plaza Houston River Oaks

3.5 of 5
2712 Southwest Frwy, Houston, TX 77098 (Greenway/ Upper Kirby)
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Crowne Plaza Houston River Oaks
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89%
Ranked #3 of 437 hotels in Houston
Most recent review
5 of 5 stars Reviewed 17 June 2013
Marsha2912 Houston, Texas
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768 reviews from our community

Traveller rating
    548
    127
    49
    23
    21
See reviews for
Families
97
 
Couples
74
 
Solo
58
 
Business
292
 
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Houston, Texas
1 review
5 of 5 stars Reviewed 17 June 2013 NEW

We had a wonderful stay the rooms was very clean and comfortable and quiet the hotel staff was great and helpful the location was very convient the food was great as well I would diffently recommend this place its one of the best hotels we have visited in houston Mrs Claudia is the best!!!!!!!

Was this review helpful? Yes
dhollier, Director of Sales at Crowne Plaza Houston River Oaks, responded to this review
18 June 2013

Hello Marsha2912, I am so pleased that you had such a wonderful stay with us and I can't thank you enough for such an excellent review! It really seems that you enjoyed every aspect of our hotel from the location to the food served here! I am so glad that you found your room to be clean and comfortable; two... More

1 review
5 of 5 stars Reviewed 15 June 2013 NEW

The house keeping staff efficient and courteous when Taking care of the needs of the customer and restocking the room. There has been times where I have forgotten some essentials and they have been brought up to the room for my needs. Crowne Plaza is it exceptional place to be and I would recommend it to everyone

Was this review helpful? Yes
dhollier, Director of Sales at Crowne Plaza Houston River Oaks, responded to this review
18 June 2013

Hello USTraveller001, Thank you so much for such a positive review! I am so happy to hear that our housekeeping staff was so accommodating to you and that they really went above and beyond! Their hard work does not go unnoticed and I will make sure to pass on your kind words to them! Thank you again for such a... More

Houston, Texas
1 review
5 of 5 stars Reviewed 15 June 2013 NEW

I have used the Crowne Plaza Houston River Oaks for 2-day training conferences for over 4 years. The service from time of booking the meeting space to moment the conference is complete always exceeds my expectations. Harold Lucas, Corporate Sales Manager and Juan, Banquets Manager are nothing short of amazing. They make me feel as if I am not only,... More

Was this review helpful? Yes 1
dhollier, Director of Sales at Crowne Plaza Houston River Oaks, responded to this review
18 June 2013

Hello Nancy B, Thank you so much for taking the time to write such a positive and detailed review! I am thrilled that we have had the privilege to host your conference events over the last 4 years, and I am even more pleased that you have had such great experiences every time! Thank you for mentioning Harold Lucas and... More

Chicago, Illinois
1 review
5 of 5 stars Reviewed 14 June 2013 NEW

This hotel is pretty great! From the moment I arrived I felt very welcome and comfortable. Its nice to have everyone wanting to assist you and always smiling! It was such a hot day in Houston so I took a dip in the pool and it was so refreshing. They even have a spa out by the pool but it... More

Was this review helpful? Yes
dhollier, Director of Sales at Crowne Plaza Houston River Oaks, responded to this review
15 June 2013

Hello Syed M, Thank you very much for such fabulous feedback!! I loved reading your gracious comments about our hotel, staff & services! It is nice to know that we have won you over with our incredible service!! We have a very friendly staff and they love creating relationships with our guests! Our regular guests are like family and we... More

1 review
5 of 5 stars Reviewed 12 June 2013 NEW via mobile

Love the service. Always so friendly and a place where they know your name. Reception is always so friendly and Carlos the bartender is absolutely amazing. Amir, Jorge and Magdelana in restaurant and room service are so friendly and efficient.

Was this review helpful? Yes
dhollier, Director of Sales at Crowne Plaza Houston River Oaks, responded to this review
14 June 2013

Hello pwest7362, Thank you so much for such a nice review! I am happy to read that you frequent out Food & Beverage Outlets. Carlos is one of the best bartenders around! I will pass on your gracious comments to Asmir, Jorge & Magdelena. I know they will be thrilled to hear that they were acknowledged in your review! Thank... More

1 review
5 of 5 stars Reviewed 12 June 2013 NEW via mobile

Great service, great staff, great location!!!! Clean rooms. Everyone is so helpful and friendly!!! The reception was awesome! I can't say enough about how great they were. Mandy was so helpful and friendly.

Was this review helpful? Yes
dhollier, Director of Sales at Crowne Plaza Houston River Oaks, responded to this review
13 June 2013

Hello Allcamel, I can't thank you enough for such a great review! It really seems that you thoroughly enjoyed your stay with us at every angle! I am so happy that the service you received from our staff really stood out to you! Thank you for mentioning Mandy, she works very hard to make sure our guests are completely taken... More

1 review
5 of 5 stars Reviewed 12 June 2013 NEW via mobile

Great hotel! Awesome location and great staff!!! I'll definitely be back!! This is the best crowne plaza I have been to. Mandy is super awesome. She was always willing to help with any of our needs. She guided me to the reception hall which was awesome as well. Great atmosphere.

Was this review helpful? Yes
dhollier, Director of Sales at Crowne Plaza Houston River Oaks, responded to this review
13 June 2013

Hello Kip4, Wow! Thank you for such a wonderful review! It is such a compliment that you consider our hotel to be "the best Crowne Plaza you have been to"! Our Priority Club Reception is a great outlet for our guests and I am so happy that Mandy was so kind and helpful to you! We look forward to your... More

1 review
5 of 5 stars Reviewed 12 June 2013 NEW via mobile

The hotel was roomy and clean. It is located in a great area. Close to many shopping venues. The staff at the hotel was friendly and helpful. Mandy was very sweet and accomodating during our stay. We will definitely be back.

Was this review helpful? Yes
dhollier, Director of Sales at Crowne Plaza Houston River Oaks, responded to this review
13 June 2013

Hello Mhstelly, Thank you so much for taking the time out of your busy day to write such a positive review! The location of our hotel is so convenient to countless attractions and I am so pleased that you were able to benefit from such a perk! I am also pleased that you found your room to be spacious and... More

1 review
5 of 5 stars Reviewed 12 June 2013 NEW via mobile

the service is fast smooth and easy to deal with along with the Wednesday night fun there is also very helpful staff. the concierge service is very nice especially when Mandy is dealing with customers.I have had no complaints for each say that I've been here and would recommend all to come to this Crown Plaza.

Was this review helpful? Yes
dhollier, Director of Sales at Crowne Plaza Houston River Oaks, responded to this review
13 June 2013

Hello Nebraska67, Thank you so much for such an excellent review! I am so pleased that your stay went so smoothly and that you also had such a great time at our Priority Club Reception! Our staff takes pride in being so helpful to our guests and I am so happy that Mandy treated you so well! I will pass... More

Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 12 June 2013 via mobile

Loved the location. Restaurants, shopping, and attractions nearby. It is just minutes from the Texas Medical Center where I had an appointment the next day. The valet, bell hop, and front desk staff were friendly and accommodating. We had checked-in later in the evening then had dinner out. We opted to dine elsewhere because although the onsite restaurant and lounge... More

Was this review helpful? Yes 1
dhollier, Director of Sales at Crowne Plaza Houston River Oaks, responded to this review
13 June 2013

Hello SS3L, Thank you so much for a wonderful and detailed review! We take each of the comments from our guests very seriously and I was so thrilled to read yours! I am so happy that you found so many aspects of our hotel accommodating! I understand that paying for parking is not ideal, but you will find our rates... More

 
 
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Hotel Summarization (Beta)

What travellers say

  • Very helpful(42)
  • Priority Club(19)
  • Medical Center(15)
  • Hotel staff(11)
  • Breakfast buffet(8)
  • Great location(8)
  • Room service(7)
  • Priority Club member(5)
  • Parking garage(3)
  • Rooms are clean(3)

Additional Information about Crowne Plaza Houston River Oaks

Address: 2712 Southwest Frwy, Houston, TX 77098
Phone Number:
Region: United States > Texas > Texas Gulf Coast > Houston > Greenway/ Upper Kirby
Amenities:
Business Centre Fitness Centre Free High-Speed Internet Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#8 Business Hotels in Houston
#27 Family Hotels in Houston
#43 Best Value Hotels in Houston
Price range (per night): S$113 - 255
Hotel Class:3.5 star (3.5*)
Official Description (provided by the hotel):
Come and discover the best location in Houston! The Crowne Plaza Houston River Oaks is centrally located in the center of it all! You are a short ride to the Galleria area, the Texas Medical Center, Reliant Park, Toyota Center, Minute Maid Park, the George R. Brown Convention Center and the Central Business District. There are also dozens of restaurants and nightlife in walking distance or take the hotel shuttle anywhere in a 3 mile radius. Guest rooms are very spacious and well appointed with microwaves and micro-fridges in every room. Throughout our hotel, you will encounter eclectic yet elegant design. Comfortably relax in restyled conversation areas and let us take care of you with warm Texas hospitality. To enhance your stay please know that we are prepared to cater to your every need, and we are proud to offer the Sleep Advantage, Quiet Zone & Guaranteed Wake Up Call programs to help ensure you get the best sleep possible and start your day right. For your business needs you can count on complimentary High-Speed Wireless Internet throughout the hotel, a full service business center, complimentary shuttle service to nearby offices and coffee in the lobby. The Crowne Plaza Houston River Oaks is located near Greenway Plaza, Occidental, Koch Industries, Chevron, Fugro, University of Houston, Rice University, TSU, Houston Baptist University to name a few. We look forward to serving you. ... more   less 
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Also Known As:
Crowne Plaza Houston River Oaks Hotel
Crowne Plaza Houston River Oaks Hotel Houston
Crowne Plaza Houston

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