The moment I walked in the front door, I was greeted by enthusiastic and friendly staff. A young man named Patrick is truly a credit to your facility. He did everything possible to make sure my needs were met. I had made a reservation mistake, and he jumped through a few hoops for me to fix it. I truly appreciate...
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I am a business traveler and stay in Marriotts every week of the year. My usual stay was unavailable to to a late booking and a high conference in Houston. My only option was the courtyard I-10. Note, I paid more here than my usual corporate rate at the galleria JW Marriott. I awake the first morning of my stay...
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Dear RoadWarrior1965,
Thank you for your review on TripAdvisor, I am sorry that we fell short during your stay with us. What you expereinced is not a norm for the hotel. We do have a very strict and regimented policy and procedure for pest control, and it seems that the room which you stayed in fell below this standard.
We...
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We had a 50 person group stay for 2 nights at this property. They were very accommodating to our erratic check out schedule. The rooms were clean, furniture should be upgraded in the next year or so.
The Courtyard common area standerd makeover works well here.
What moved this property from 3 to 4 stars is the staff. The front...
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Dear Texastraveler091,
Thank you for your review, and I remember talking with you throughout your stay with us about the needs for your sports team. I am glad that we were accommodate you and your team. I am pleased that our lobby was able to provide your team with enough privacy for you to host your pre and post-game de-briefs...
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I stayed here 2 nights on my most recent business trip to Houston because all the downtown hotels were full due to the Texas Rodeo. I was plesently surprised of the resonable cost compared to the downtown hotels. The commute was only 20-30 minutes to downtown. The property is located very near the toll road and I-610 loop. Quick access...
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Dear red0099,
Thank you for staying at the Courtyard by Marriott Houston I-10 West/Energy Corridor, and taking the time to complete a review on TripAdvisor.com.
We are very happy that you enjoyed your stay with us, and experienced our new Bistro restaurant. I really appreciate your feedback about your dining experience, and will be sharing this with my team.
We...
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I planned a Valentine's Day weekend for my fiance and booked the Junior Suite with whirlpool and it was fabulous! The room was clean and whirlpool (jacuzzi) was awesome. Everything we needed was right to at our fingertips. We will return!
Dear ShawnQuan,
Thank you for choosing the Courtyard by Marriott - Houston I-10 West/Energy corridor for your romantic get-away! We are happy that we were able to help add something extra special for your special weekend.
We look forward to seeing you again soon.
Kindest Regards,
Jon Craven
General Manager.
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Stayed 5 nights on business trip to the area. King Room was clean but a little on the small side. Bathroom was clean but also small. Bed was very comfortable with tons of extra pillows. However, there is no closet space so any hanging garments will go in the armoire. Unfortunately, thats where you'll also find the iron, ironing board...
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Dear PeteMcGuire,
Thank you for staying at the Courtyard by Marriott - Houston I-10 West/Energy Corridor and providing feedback about your stay with us.
Some of our rooms have built-in closets, and other rooms have armoires. As you commented, the armoires are very spacious for a shorter trips, and the room provides a dresser with drawers for additional storage.
We...
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This hotel has been through a well-deserved renovation. The staff here is excellent, and was very personable. I'd give this property five stars save for that the restaurant has been replaced with one of the Courtyard line's single-serve cafe style experiences, which comes along with uncomfortable seating and comparatively slow service. (This is not the fault of the staff -...
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Thank you for your feedback about your recent stay with us. I will be sharing your positive comments with my team.
We are very excited about our recent renovation and addition of the Bistro Restaurant. This is a change in style from the traditional buffet breakfast which we previously provided. We are now able to provide our guests a cooked...
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Recently, visited the Houston area. Stayed at the Courtyard Marriot - nice, friendly, staff. Nice relaxing stress free weekend after returning from the second family funeral within two weeks.
Just a quick review - I booked this hotel on the internet. Have stayed here 10 plus times in the last five years and this property had ranked as one of my favorite Courtyards. The lobby area is non-existent. Construction barricades everywhere. Difficult to navigate to rooms around the construction. There was nothing on the internet indicating any of this...
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Dear Burchard,
Thank you for your feedback about your stay at the Courtyard by Marriot Houston I-10 West/Energy Corridor in October 2010.
I understand that you did not have a pleaseant experience during your stay due to the renovation of the hotel.
As part of this change, we completely renovated the entire lobby and restaurant, adding the Bistro restaurant which...
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i normally stay in galleria. this particular week everything was booked and i ventured outside to west loop....
+cushiest bed and bedding. spent a week in hotel Icon downtown (#35) and this was a better sleep. by far.
+huge room. i asked for a king single, got a queen double, massive room, good work table
+friendly staff. had a little...
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