Magnificent rooms that have been left to decay. The baths and sinks are chipped and discolored. They were too awful to use. Some staff were nice, but not all. No breakfast facilities, not even a coffee jug and pastry. "Go to Starbucks" I was told. No proper front desk. Poor keys and locks. This place could be transformed by a... More

I did not stay at the hotel, but dined at their restaurant, Cinq. I had heard that the restaurant was extremely nice, but my boyfriend and i were really disappointed. It was not busy at all, and this was a Saturday night. We were seated in the back (not that we care), we would have given this the reason as... More

I can't review the hotel, but we did dine at their Restaurant CINQ. It was a week night and didn't seem that busy. We started out by ordering some good wine and immediately got the attention of a manager, who waited on us for the remainder of our meal. We received wonderful service. I enjoyed my meal except for some... More

My husband and I went to this hotel's restaurant to celebrate Valentine's Day. The waiter was impatient and rude. He behaved as if we were the ones to thank him for being at the restaurant. Unfortunately, the atmosphere did not change throughout the evening, the service continued inattentive and the food came cold. We were disappointed that a restaurant of... More

I went to an auction a while back ago and paid $300 for a $500 value gift certificate to stay in one of the "villas" at La Colombe D'or.What a disappointment it turned out to be! The décor was horrendous, the room was dirty and the service…. What service? First of all, it seems like Stevie Wonder put the room... More

This restaurant is spectacular. The food, the art, the way they greet you when you first walk in, the flowers. My husband and i were celebrating our 5 year anniversary and we were very happy with everything. We have been back twice and truly have enjoyed ourselves.

This is a beautiful building in body but not in soul. The decor and furnishings are consitent with $300 per night lodgings. But sadly, the service is oh so poor. Permit me to elaborate ... the staff are more than a little rude ... they are extremely rude ... and did I mention arrogant? In my humble opinion, they need... More

Lovely hotel but there customer service is non existent. I have also experienced being out late and not being able to gain entrance to the hotel, as nobody will answer the door. I would suggest a new locking system that your room key card will allow entrance into the side door of the hotel. They are very rude if they... More

Ownership and management are unthical, greedy, and non-service oriented.A friend gifted us one night at the establishment....our wedding night. My husband went throught the trouble of checking in early, and placing champagne in the room for our arrival after the wedding party. He was given a key to the room. After our wedding, we were exhausted and naturally couldn't wait... More