Sheets wasnt clean. Roach dead on the floor. People that worked in the front were rude. It was just bad never again........

October 6, 2011 Entered room and stunk of toxic insectacide. Woke up with no itching but looked at sheets and about laid an egg when I saw a dozen bed bugs running around as well as a very small roach looking bug crawling on pillow. Nasty! Nasty! Nasty! I threw away my clothes in the garbage hopped in shower dried... More

Stayed there on Nov 15. At first the room looked very good. Clean and large. But it turned out at midnight that the shower sink was clogged. And this became a nightmare. Front desk clerk first refused to change our room. He said they will fix it at 8am in the morning. But we needed to shower before sleep. Then... More

OMG, NEVER again. Three mosquitoes in the sink area, a spider in the bathroom and a dead fly in the refrigerator. Everything that everyone else said plus. I have bumps down my arms, legs and right side of neck & face. WTH!!! We called for towels three times to be told "People steal and we sorry." Unacceptable!! I believe this... More

Booked this hotel for its proximity to the airport. Our non-smoking room smelled of smoke and had cigarette burns in various locations. There were NO TOWELS so when my wife went to the front desk she was was given two bath towels and one wash cloth being told "people steal the towels". Don't rely on their shuttle as the lobby... More

I was there because we had a late flight into Houston (Myself and my 5 year old son). We were leaving the next morning to go elsewhere. Figuring we'd only be there a short time and not being a picky traveler, I figured a good price just to lay our heads and get up and go. Well, it was not... More

Someone's dirty panties were left hanging on the shower curtain rod. It smelled of smoke and had cigarette burns in various locations. There was dirt and even scraps of paper on the floor. The bathtub was in such terrible shape we left without showering! This place was selected due to its proximity to the airport. We would never stay there... More

I requested a non-smoking room when making the reservation and was told that the entire hotel was non-smoking but some people still smoked in them. The lady was nice enough and said I could ask to switch rooms if the one I was given had a smoke smell to it. Upon arriving and opening the door to the room, I... More

The website says wireless internet in every room. Not mine. 2 days in a row the room was not cleaned so I had to go ask for towels. Rooms are noisy. Some rooms face the IH 45 / Beltway 8 interchange so you hear traffic all night. Beds are not comfortable. They are hard.