It had been awhile since I stayed here and was pleasantly surprised to see that the lobby area had been remodeled. Overall, this is a good hotel; nothing fancy, rooms aren't all that big, but great customer service, and very convenient to JSC.
I had booked a night and then decided to add a night. Gentleman at desk upon check in said that he could not check me in for both nights that I would have to do them separate and come back to the desk the next day. He did not seem to know what he was doing. Room was nice, but...
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Dear Ty-
Thank you for staying with us and reviewing our hotel. Your feedback is very important to me and my team. I will follow up with our Front Desk Manager on your check-in process-I am sorry that the process did not go as smoothly as we expect for our guests. We have just completed a room renovation which among...
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I am back in Clear Lake. It's so nice to be in the Oil business! Had to visit a refinery in the Deer Park area and made reservations at the Hilton on Nasa Road. Had a room facing Clear Lake, a salt water lake that is connected to the Gulf of Mexico. What a view !!! I thought I was...
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Thank you for sharing your experiences with us and other travelers. I am thrilled that you enjoyed our hotel and our area-we are really proud of both!
We look forward to hosting you again soon,
Martin Greenwood
General Manager
Martin.Greenwood@Hilton.com
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Just stayed one night there, but it was very nice. Great views of Clear Lake, nice pool area. Rooms redone after last big Hurricane. As nice as it gets in that area
Dear Daniel-
I really appreciate you writing this review and helping future visitors to our area make informed lodging decisions. Our team loves hearing from satisified guest such as yourself and we look forward to acting as your host again in the near future!
Thanks again,
Martin Greenwood
General Manager
Hilton Houston NASA
Martin.Greenwood@Hilton.com
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The Hilton Houston NASA Clear Lake was adequate but is in need of a remodel and I doubt if it has had one since Man set foot on the Moon! The grounds have been kept up and it was overall clean but it did not feel like a “quality” hotel and certainly not up to Hilton standards. I observed water...
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Thank you so much for taking the time to review our hotel and provide us with feedback that we can act upon. We take our committment to service, cleanliness and responsiveness very seriously and you have my word that we will act swiftly to correct the issues you mentioned. I have shared your comments with our team and we are...
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My recent stay was absolutely fabulous. They must have new management because the resturant was wonderful and the staff was on point, they treated you like you were important on our vacation. This is a nice, clean, and comfortable place to stay and I feel the best place just to relax.
Thank you so much for taking the time to review our hotel. I am thrilled that you enjoyed your stay and I will share your comments with our team!
Hope to see you again soon,
Martin Greenwood
General Manager
Hilton Houston NASA Clear Lake
3000 NASA Parkway
Houston, TX. 77058
832-864-0010 Direct
martin.greenwood@hilton.com
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We returned to the NASA Hilton for a weekend and once again we were impressed. The location by the lake, the view from our room and the landscaping gives it a resort feel. I love the room decor and the whole place was spotlessly clean. It's modern but pictures in the lobby make you still feel part of the whole...
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Reviewed 3 December 2011
Thank you for helping your fellow travelers make sound decisions when researching our area. We pride ourselves in being THE choice of discriminating guests coming to Clear Lake and welcome the opportunity to act as your host again in the future!
Martin Greenwood
General Manager
Hilton Houston NASA Clear Lake
3000 NASA Parkway
Houston, TX. 77058
832-864-0010 Direct
martin.greenwood@hilton.com
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We have stayed here before and it is a nice hotel, they were very busy with weddings this weekend and the housekeeping was a bit on the skinny side.
Thanks for coming back to see us. We really appreciate your feedback and rest assured I will share it with our team. We are glad that you enjoyed your stay and look forward to seeing you again soon!
Martin Greenwood
General Manager
martin.greenwood@Hilton.com
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This property has seen its better days. I've stayed at the Hilton Houston NASA Clear Lake on a number of occasions (both for business and leisure). While it is the best property in the Clear Lake area, it is probably in need of more extensive rennovation than its owners care to invest. There are no exhaust fans in the bathrooms,...
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Thank you for staying with us at Hilton Houston NASA Clear Lake. I appreciate your honesty. We look for reviews to provide insight into our hotel and staff. We recently have completed a multi-million dollar refresh to our hotel this past fall, involving all the guest rooms along with the conference meeting rooms. We are very excited about all the...
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We stayed at this hotel for two nights because it was close to St John Hospital. This location is also convient to Kemah boardwalk, with lots of entertainment and resturants.
The staff was friendly and the hotel was clean. We were upgraded to a room overlooking the lake, which was very nice. We wouldn't hesitate to stay here in again...
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Thank you for sharing your experiences at our hotel. I know you have many choices when it comes to lodging and we are thrilled to be your host!
I have shared your feedback with our team and we hope to see you again,
Martin Greenwood
General Manager
Hilton Houston NASA Clear Lake
3000 NASA Parkway
Houston, TX. 77058
832-864-0010 Direct...
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