I stayed at this hotel this past weekend because of my daughters graduation from college. hotel was very nice and in a very nice location. For a very packed hotel that weekend, i have never heard not one bad coment. all i have heard from the guests was very positive remarks. the rooms were very nice and confortable. also this...
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Bull46,
Congratulations on your daughters graduation from college! It’s great to know you enjoyed your stay with us, thanks for taking the time to write such a nice review. We look forward to seeing you again!
Truly yours,
Dwan Lightfoot, General Manager
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This is one of the absolutely best places to stay while visiting the Houston Medical Center.
Rooms are meticulously clean, quiet and spacious. Two televisions, telephones, beds, desk, and separate living room with queen sleeper. In room free internet. A full hot breakfast is included. Parking is only a few steps form the entry to the hotel. It is close...
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Donna34145,
Thanks so much for taking the time to write a review about your experience at our hotel and for recommending us. I will pass along all of your comments to our team during our next weekly meeting. We look forward to seeing you again!
Sincerely,
Dwan Lightfoot, General Manager
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This is just a five minutes away from MDA and an easy drive. Clean and the staff was both friendly and helpful. Nice breakfast on site and other resturant options close by. I'll likely be back.
JOTTexas,
Thank you for your review and recommendation! We’re so glad you enjoy staying with us; we greatly appreciate your business and taking the time to share your comments.
Yours truly,
Dwan Lightfoot, General Manager
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I've stayed here a few times, and mostly this is easy because of the price point and availability of rooms. Internet is poor. Linens and interiors need update. Inside the hotel is always hot and stuffy, even in January. If you stay in Springhill, you know exactly what the rooms are, and the layout either works for you or not....
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JrMushroom,
Thank you for your review. We’re glad you stayed with us; we greatly appreciate your business and taking the time to share your comments.
Yours truly,
Dwan Lightfoot, General Manager
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I stayed at this location for an in town get away from the "burbs". It is near Hermann Park, Montrose, and Rice Village. The staff was hospitable, knowledgeable and was not apparently unnerved by the constant needs of a hotel well occupied with teenage girls, their parents and coaches. The rooms are well insulated, clean, spacious, and comfortable. Though the...
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Walking distance to Reliant for HLS&R 2012. Average property for Marriott, I am a Marriott rewards member and am used to much better accomodiations.
MommaDK,
Thank you for your review, We’re so glad you enjoy staying with us; we greatly appreciate your business and taking the time to share your comments.
Yours truly,
Dwan Lightfoot, General Manager
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Wife and I stayed at this hote in February. Overall, hotel stay was pretty good. Our biggest disappointment was that the hotel failed to honor our confirmed reservation for a king bed guestroom. We were slammed into a room with two double beds. We were told it was our fault because we arrived at 11:45pm on a Wednesday evening. Sorry,...
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Revpar77,
All reviews are important to us and I would like to thank you for your candid review. There are times when in-house guests extend their stay unexpectedly and unfortunately, we’re unable to honor all reservations and room types. You have my deepest apologies for not honoring your confirmed room type, and I can appreciate all of your frustration.
I...
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My wife and I stayed here while at MD Anderson for 5 days. Very clean and quiet property, although dated. You can tell from the wall paper in the hallways. Front desk personnel were very friendly and helpful. Shuttle personell were very helpful and it was on schedule each day. Breakfast in the morning was very good. Quite a variety,...
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Dear Traveler56287,
Thank you so much for writing a review about our hotel. I am pleased you enjoyed your stay with us. We take a lot of care into our breakfast selection and I am glad you found it enjoyable. We look forward to see you again when you are in the area!
Thanks again,
Dwan Lightfoot, General Manager
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3 of us stayed at Springhill Suites in early January for the AFC Wildcard game (Texans vs. Bengals). I think the big plus is the location of this hotel. It's a leisurely 10 minute walk to Relliant Stadium, a bit longer if you've had a couple beers. The hotel is a short drive to the Medical District and as others...
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AjaxBassman,
Thanks so much for your review and recommendation! We appreciate hearing from you and taking the time to share your comments. All feedback is valuable to us so that we can perfect our guests’ experiences. Your business is important to us and we look forward to seeing you again!
Best regards,
Dwan Lightfoot, General Manger
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It is and older building that has been updated, but nice, quiet and clean. We never heard another person in the hallway or upstairs over the 3 day stay.The room had hot water immediately and the shower had very good water pressure. The bed was comfortable with lots of pillows. It was more space than we expected. There was a...
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K F,
Thanks so very much for writing a review about our hotel. I am pleased you enjoyed your stay with us. We take a lot of care into our breakfast selection and other amenities we provide and I am glad you found it enjoyable. We look forward to see you again when you are in the area!
Thanks again,...
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