This hotel looks great online but when we pulled up for our 2night stay I was very disappointed by the location and curb appeal. The lobby is restored and clean. We had 2 king rooms courtside. The rooms were upgraded by a new coat of paint and carpet. The beds were not the most comfortable. There was hair on the...
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We were there just before school got out on weekday so things were quiet. Prettiest hotel pool I have seen in many years- lots of shady seating. Large renovated room was nicely appointed. Pillows were hard but i am vert picky and travel with my own pillow. Bathroom renovations so poorly done they are laughable, but it was clean and...
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With my wife we stayed in this hotel for a night (Friday). It was clean, very comfortable, quiet and with very good facilities (pool, bar, parking). The location is fine for visiting the Hill Country. Great breakfast buffet.
Okay, so the Inn of the Hills isn't super glam, but the service could not be friendlier and the prices cannot be beat in the Hill Country. If you call the Resort directly, the do occasionally offer a discount on published rates, be sure and request a room facing the pool. These rooms have been recently upgraded and have walk...
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Outdated room, dusty, bugs in ceiling lights, furniture is old and greasy. Small beds, old matress and below average bedding package. Towels are worn. Front door to room was peeling and the carpets were worn in several spots. But, the buffet makes up for a poor room with a large variety of fresh food and wonderful service. Buffet is included...
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Great place for Gateway to the Hillcountry.Enjoyed stay.Great nightlife
This place has all you can think of ans scenery is awesome. Enjoyed our stay and beakfast buffet is hard to beat and healthy.
We are on an lengthy road trip and wanted to spend a few days in Hill Country. We chose Inn of the Hills after discovering all accomodations in near-by Fredericksberg were booked ( Spring Break). I was a little leery after reading a few TA reviews but the rates were reasonable and breakfast was included.
We had a ground floor...
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Thank you for your review. You are correct, we are renovating our property and rooms, and unfortunately had not done your room yet. The renovated rooms are looking really good and have received many compliments. The Inn always strives to provide its guests with the best possible service, as our guests are very important to us. We hope to see...
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We stayed for 2 nights for spring break with friends. 2 adults/2 kids in our room, 2/3 in theirs. The kids enjoyed it. They are fixing the place up, so we asked for a renovated room when we made reservations.
The pools were open, but very leafy. They were also cold of course, so we saw only a couple of...
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We appreciate your honesty, and value your feedback. We are taking note of your comments to help us build and improve our services and conveniences, particularly in our restaurant, as noted. We do still have some remodeled rooms awaiting their desk and power outlet lamp. Once they arrive, these rooms should provide convenient outlets for your chargers. We do look...
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Since two prior emails (sent to the contacts listed on their home page) had been ignored, I called 24 hours prior to my arrival yesterday and inquired about an industry discount. I reconfirmed my reservation and changed it from my maiden name to my married name and was informed there was an industry discount. Upon arrival I was told no,...
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I certainly can understand and respect the way you felt when you left, and I appreciate the opportunity to talk with you about your issues. I realize the front desk failed to clearify your industry discount because it was coded incorrectly, a big blunder on our part. None the less, you didn't know, and we didn't make it clear. We...
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