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Holiday Inn Laredo-Civic Center

3.0 of 5
800 Garden Street, Laredo, TX 78040
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Holiday Inn Laredo-Civic Center
Ranked #13 of 34 hotels in Laredo
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30 reviews from our community

    Trip type
Traveller rating
    1
    14
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    4
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Date Rating
Laredo, Texas
Senior Contributor
22 reviews 22 reviews
12 hotel reviews
Reviews in 11 cities Reviews in 11 cities
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 30 March 2013

We took a quick trip to Laredo, so we checked out the discount websites, found only 3 star hotels available, bargained a low price and got this hotel. It's not the first time we stayed here so it wasn't a big surprise. It was remodeled, quite successfully, several years ago. The updated furnishings, including super comfy beds and pillows, were... More

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See 2 more reviews by mikesevereid for Laredo
San Antonio, Texas
Contributor
14 reviews 14 reviews
Reviews in 6 cities Reviews in 6 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 27 December 2012

The reason I am writing this review is to recommend their lunch buffet. Thursdays and Tuesdays is Mexican food buffet. Excellent! They have a taquito station, with Juan behind the grill offering different choices as if he were a host in his own home, very gracious and professional. The pozole was very good, as were the taquitos, the charro beans... More

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Puerto Vallarta, Mexico
Contributor
16 reviews 16 reviews
8 hotel reviews
Reviews in 11 cities Reviews in 11 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 20 December 2012

We were overnighting before crossing border for Puerto Vallarta. The location is very convenient to the border crossing, they have a parking garage attached to the property which is nice. The check-in was smooth, the staff were all bi-lingual and eager to help with any requests. We did not use the restaurant or dine locally. Our room had a coffee... More

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Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 21 October 2012 via mobile

In Laredo for 3 day job so I only spent nights and morning there. The staff was very friendly and helpful. The bar was a bit overpriced but still had interesting nights as there were people from all corners of the globe. Wish I was there for the weekend, I hear the live entertainment on weekends is not to be... More

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IHGCare, Guest Relations Manager at Holiday Inn Laredo-Civic Center, responded to this review
15 November 2012

Dear ramremodelingtx, Thank you for taking the time to post a review of our property. I am so glad you liked the friendliness of our staff. I would like to apologize for the issues you had with your in-room Air-Conditioning system and the walls of your room that fell below you expectations. We take all comments into consideration and welcome... More

Elysian Fields, TX
Senior Contributor
24 reviews 24 reviews
23 hotel reviews
Reviews in 18 cities Reviews in 18 cities
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 12 August 2012

I stay here every month, I am a Platinum member. I recognize the fact that this is an old style H.I. and it is what it is. Check in is usually a long drawn out affair- not enough staff for the # of people trying to get in. The rooms are outdated as compared to most H.I.'s but that I... More

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Texas
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 9 July 2012

Located in a not-so-pleasant neighborhood. Not a safe place to walk around at night...rooms were warm, halls were hot...room basic, but clean...

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Guanajuato, Mexico
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 of 5 stars Reviewed 11 April 2012

We've stayed here several times since 2010 and there's always a lot happening in the lobby. The live music coming from the bar is really loud and there's a lot of activity with people hanging out, coming and going. That's all in the lobby. Our rooms have always been quiet, clean and pleasant to sleep in. Parking is easy, there... More

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San Antonio, Texas
Top Contributor
61 reviews 61 reviews
17 hotel reviews
Reviews in 23 cities Reviews in 23 cities
20 helpful votes 20 helpful votes
2 of 5 stars Reviewed 24 February 2012

February 17 2012 stay This hotel has goten just awful. Bad service. Bad rooms. Music in the bar is horrible, and HORRiBLY LOUD! Rude guests from Mexico, allowing their room doors to bang close, in their comings and goings. 'Yelling' up and down the halls to each other! As a Priority Club member it's a shame to have to go... More

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See 2 more reviews by BotanicalSA for Laredo
IHGCare, Guest Relations Manager at Holiday Inn Laredo-Civic Center, responded to this review
16 March 2012

BotanicalSA, Thank you for taking time out of your busy day to leave us a candid review. We’re sorry that you received service that was less-than-satisfactory. It is IHG's goal to consistently provide superior service and accommodations and your comments are very important to us. The feedback we receive from our valued guests, like you, enables us to target problem... More

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2 of 5 stars Reviewed 7 February 2012 via mobile

Check in took forty five minutes for two rooms. One of the rooms smelled like a cat had been living there. The restrant and bar are very overpriced. The only saving grace was a lower room price with corporate lodging. I will not stay here again.

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Chicago, Illinois
Top Contributor
58 reviews 58 reviews
37 hotel reviews
Reviews in 39 cities Reviews in 39 cities
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed 16 December 2011

I have tried 3 other hotels in the area and on this last trip I tried the Holiday Inn. Next time around, I'll be back. Even though it is an older building it has been well maintained and kept current. The room was only average size (reflecting its date) but the furnishings were newer and very comfortable. TV line up... More

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Additional Information about Holiday Inn Laredo-Civic Center

Also Known As:
Holiday Inn Laredo-Civic Hotel
Holiday Inn Laredo-Civic Hotel Laredo
Holiday Inn Laredo
Laredo Holiday Inn
Address: 800 Garden Street, Laredo, TX 78040
Phone Number:
Region: United States > Texas > Laredo
Amenities:
Bar/Lounge Business Centre Fitness Centre Free High-Speed Internet Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #13 of 34 hotels in Laredo
Price range (per night): S$138 - 157
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
Welcome to the newly Relaunched Holiday Inn Civic Center Hotel located on IH -35. where guests will be greeted with warm Texas hospitality. We are your perfect hotel for convenience, amenities, features and benefits for both our Corporate Traveler and Families. We invite you to experience the Holiday Inn Civic Center. Our Hotel is a 14 story high rise hotel. houses one of the finest restaurants in Laredo. The Terraza Verde Restaurant and serves a great variety of cuisine, from Mexican food, to steaks and seafood. Kids under 12 eat free from the children's menu when accompanied by an adult. The Holiday Inn is a full service property equipped with a business center and wireless Internet throughout the hotel for all guests. We have 5,000 sq.ft of meeting rooms,and provide all your catering needs. Our workout center offers brand new equipment for your strength and cardiovascular training. Guests can also enjoy the Covey Lounge bar. Enjoy live entertainment on Friday and Saturday night and great drink specials. Complimentary shuttle service is provided to the Laredo International Airport, Mall Del Norte, and International Bridge I. ... more   less 
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Holiday Inn Laredo-Civic Center
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