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Hilton Garden Inn Dallas Lewisville

3.0 of 5
785 SH 121 Bypass, Lewisville, TX 75067
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Hilton Garden Inn Dallas Lewisville
Ranked #5 of 23 hotels in Lewisville
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86 reviews from our community

    Trip type
Traveller rating
    49
    24
    5
    4
    4
Date Rating
Streamwood, United States
1 review
5 of 5 stars Reviewed 9 May 2013

We came to Lewisville, Texas Hilton Garden Inn for our Daughter's wedding. We also had friends come in and stay at this hotel. It was clean, staff is friendly and helpful. We had a great time and whenever my husband and myself are in town visiting family there in Texas we stay at this hotel,i recommend it.

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Review collected in partnership with Hilton Garden Inn

Kevin C, General Manager at Hilton Garden Inn Dallas Lewisville, responded to this review
15 May 2013

Thank you for staying with and certianly glad that you and your family had a wonderful time. It means a lot to our team that we exceeded your expectations. I hope the wedding went well and look forward to serving you in the future. More

Aberdeen, United Kingdom
Top Contributor
104 reviews 104 reviews
20 hotel reviews
Reviews in 41 cities Reviews in 41 cities
66 helpful votes 66 helpful votes
4 of 5 stars Reviewed 30 April 2013

I had stayed in the Hilton Garden Inn in Denton 2 weeks earlier, but thought I would try Lewisville location because it was further off I-35 than the Denton location. The decor in this Garden Inn was definitely a step up from the Denton location! The lobby, halls, and rooms were all very nicely appointed. It looked more like a... More

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Kevin C, General Manager at Hilton Garden Inn Dallas Lewisville, responded to this review
8 May 2013

Our team appreciates your open and honest feedback. I'm glad to here that you enjoyed our hotel and wil stay with us again. Please accept my sincere apology for experiencing noise from the room next door. Our team would have been more than happy to have moved you to another location that did not disturb your sleep. Our goal to... More

Deer Park, Texas
1 review
5 of 5 stars Reviewed 11 April 2013

Walking into the lobby was like walking in a mini 4-star hotel-elegant, bright and clean. The room and bathroom were clean and bright. The bedsheets were crisp and smelled like they had been dried out on a line. At breakfast, the maitre d' could not have been more accommodating and helpful. He gladly served us and brought to us anything... More

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Kevin C, General Manager at Hilton Garden Inn Dallas Lewisville, responded to this review
12 April 2013

Your satisfaction is very important to us and we appreciate your feedback! We will be sharing your feedback with the team and want to thank you for your loyalty and business. I would love the opportunity to meet next time you’re in town. More

Northglenn, Colorado
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 10 April 2013

I spent an entire week at the HGI in Lewisville. The staff went out of their way every day to ensure that I was greeted and taken care of. The free internet in the room was a huge benefit. I thoroughly enjoyed the breakfast everyday; the made to order omelet is a great way to start the day. Having a... More

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Kevin C, General Manager at Hilton Garden Inn Dallas Lewisville, responded to this review
11 April 2013

It was our team's pleasure to have the opportunity to serve you for a week. Your feedback is very important to our team. It's exciting to hear that you enjoyed our breakfast each morning. Again, your satisfaction is extremely important to our team. More

1 review
5 of 5 stars Reviewed 10 April 2013

Came for a small weekend convention, on a whim due to low cost of stay, the hotel was always clean, staff was pleasant and they actually heed the "do not disturb" sign, a first in my experience. Breakfast was Great and offered a nice variety of food. Bar was also nice if you care to indulge. Excellent experience and i... More

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Review collected in partnership with Hilton Garden Inn

Kevin C, General Manager at Hilton Garden Inn Dallas Lewisville, responded to this review
11 April 2013

Tom, We appreciate you feeback! It means a lot to the team that our focus and commetment to doing whatever it takes to exceed your expectations. I will be sharing your comments to the team, and thank you again for taking the time to share your experience! If you ever back in town please let me know as I would... More

Auburn, Alabama
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed 8 April 2013

We just spent the weekend at the Hilton Garden Inn in Lewisville, TX. The staff went out of their way to help us at check in and throughout the stay. It is a cut above your average hotel. Courtney was very helpful to us. She was extremely patient and persistent in a positive way to help us solve some confusion... More

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Kevin C, General Manager at Hilton Garden Inn Dallas Lewisville, responded to this review
11 April 2013

Your feedback is really important to team, and I will be sharing your experience with the Team. It is great to hear that Cortney's passion for servicing others has made an impression on you. I'm glad to hear that your experience with several groups in house did effect your experience. Again, thank you for your feedback and look forward to... More

Saint Charles, Illinois
1 review
5 of 5 stars Reviewed 1 April 2013

This is a great hotel, the AAA price was a great value, with free internet, free coffee bar, cookies and popcorn and lemonade served in the evening. The only drawback is that it is attached to the convention center and the area gets crazy busy when events are going on.

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Kevin C, General Manager at Hilton Garden Inn Dallas Lewisville, responded to this review
2 April 2013

Thank you very much for your posting for your most recent stay. I am very glad that you really enjoyed our hotel. The popcorn and cookies with infused water are very popular. I apologize for the conference during your stay and hopefully did not keep you from enjoying our team and accommodations. Thank you for your business and next time... More

McKinney, Texas
1 review
4 of 5 stars Reviewed 27 March 2013

This is the third year that our group has blocked rooms at this hotel. The Staff is always helpful and ready to assist in any way. We used the business center quite a bit this time around. My only observation there was that the printer was black and white only....no color option. Free wireless internet option was great! We appreciate... More

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Kevin C, General Manager at Hilton Garden Inn Dallas Lewisville, responded to this review
28 March 2013

Your satisfaction is very important to us and we appreciate your feedback! I am excited that your event went so well and look forward to hosting your event in 2014. I apologize about the black and white printer. We have two printers in the business center that is black and white and full color near the copier. We will be... More

2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed 20 March 2013 via mobile

Courtney at the front desk is a class act! Friendly and professional ! She made sure we had the room type we requested and gave us details about the area . We are from Houston, and not familiar with the area. She was a true gem!

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Kevin C, General Manager at Hilton Garden Inn Dallas Lewisville, responded to this review
25 March 2013

We are very greatful for Courtney's spirit to serve our guests. I appreciate you taking the time to give us you feedback. We will be sharing your comments with the team especially Courtney. I am so glad to hear that Courtney went above and beyond for you. We appreciate your business and loyality. More

Boise, Idaho
Senior Contributor
35 reviews 35 reviews
32 hotel reviews
Reviews in 26 cities Reviews in 26 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 16 March 2013

This is a good HGI with the amenities most of this chain has. It is a large hotel (6 floors) and has a convention space attached. The rooms are a good size, although the bathrooms are small compared to other HGI properties I have stayed at. It is also a little noisy but not bad. Beds are firm but can... More

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Kevin C, General Manager at Hilton Garden Inn Dallas Lewisville, responded to this review
18 March 2013

Thank for the giving us your honest feedback. Your satisfaction is very important to us and I will be sharing your comments to our team. I would love the opportunity to meet next time you’re in town. More

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Additional Information about Hilton Garden Inn Dallas Lewisville

Also Known As:
Hilton Garden Inn Dallas Lewisville Hotel
Hilton Garden Inn Dallas Lewisville Hotel Lewisville
Hilton Garden Inn Lewisville
Hilton Lewisville
Lewisville Hilton
Address: 785 SH 121 Bypass, Lewisville, TX 75067
Phone Number:
Region: United States > Texas > Lewisville
Amenities:
Bar/Lounge Business Centre Fitness Centre Free High-Speed Internet Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Business Hotels in Lewisville
#4 Family Hotels in Lewisville
Price range (per night): S$103 - 237
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
Relax in one of 165 guest rooms, suites and accessible rooms and sleep deep in a Garden Sleep System® bed. All rooms are equipped with a 32-inch flat-screen TV, a spacious work desk, an ergonomic chair, and a hospitality center featuring a microwave, refrigerator and coffee maker with Starbucks coffee. Start each morning with a cooked-to-order breakfast. Join us again for dinner at the Great American Grill®. Buy snacks or TV dinners from the Pavilion Pantry®. Unwind with a workout in the fitness center, or a dip in the swimming pool. Catch up with friends and colleagues over a beer or cocktail at our cozy Pavilion Lounge. ... more   less 
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