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Suburban Extended Stay Hotel

2.0 of 5
3211 Hotel Way, Longview, TX 75605
Hotel amenities
Suburban Extended Stay Hotel
Ranked #8 of 30 hotels in Longview
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30 reviews from our community

    Trip type
Traveller rating
    18
    9
    0
    1
    2
Date Rating
Oklahoma
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
18 helpful votes 18 helpful votes
2 of 5 stars Reviewed 25 March 2013

Booked 4 double rooms through hotwire, had 10 family members I was traveling with . Received confirmation from hotwire prior to arrival that there was no need to call hotel that my reservations was confirmed. When I arrived at the hotel the lady at the desk told me they was overbooked. Said everytime someone books a room through hotwire they... More

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Paul L, General Manager at Suburban Extended Stay Hotel, responded to this review
3 May 2013

As of the April 1, 2013, the hotel has a new, and very seasond general manager. We truly apolozige for the issues experienced. We always strive for 100% satisfaction\. More

Irving, Texas
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 11 March 2013

Hotel was new but management has a lot of work to take care of. Was given maid service just twice during 1month stay. There was all kind of propbems with my resarvation and had to spend hours the night before and on check out to get to verify i was getting charged correct. Night mangement would rather sit in his... More

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Paul L, Manager at Suburban Extended Stay Hotel, responded to this review
3 May 2013

Thank you for your response to Trip Advisor. Suburban Extended Stay Hotel of Longview is dedicated to 100% guest satisfaction. We do apologize the the less than perfect stay. The hotel has taken corrective action to resolve all of the probblems experienced during your stay. More

1 review
1 of 5 stars Reviewed 28 February 2013 via mobile

Because this hotel was newer & was recommended to me, i had greater expectations than what i experienced. I stayed 2 nights a week for a month. Every time I checked in or out, there was a problem (even with prior reservations)-rooms assigned already had other guests, non smoking rooms smelled like smoke, double charges, etc etc! To top it... More

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Senior Contributor
23 reviews 23 reviews
14 hotel reviews
Reviews in 8 cities Reviews in 8 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 31 January 2013 via mobile

I rented a room for 2 weeks and love the place. There where no problems. The rooms where nice. The staff was great. Mary, Daryl, Joel , and Hallie and all the staff made sure I was comfortable. And best of all the price was right and the room's where clean . Every time I'm in longview I will be... More

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See 2 more reviews by intuit9269 for Longview
Fairfield, Texas
Contributor
16 reviews 16 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 29 September 2012

The rooms and the hotel are nicely done. I stayed for a week and enjoyed my stay. The staff is young and friendly. The rooms have great small kitchens with full sized fridge and 2 burner stove. The rooms are also pretty quiet even though the hotel seems to stay full. Nice flat screen TV and free wifi. Very CLEAN... More

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See 2 more reviews by feedmefarms for Longview
Dallas, Texas
Senior Contributor
24 reviews 24 reviews
18 hotel reviews
Reviews in 14 cities Reviews in 14 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 25 September 2012

It's hard to argue against the earlier, positive comments about Suburban Extended Stay in Longview. The place was clean and fresh, the staff was friendly, and I enjoyed a great rate for my week-long stay. But...several (relatively) minor shortcomings kept this property from earning an "Excellent" from me: The wi-fi signal was too weak to support much in the way... More

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Port Saint Lucie, Florida
Senior Contributor
45 reviews 45 reviews
24 hotel reviews
Reviews in 28 cities Reviews in 28 cities
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 12 July 2012

We rented a room for several months for our son here recently when he was between jobs. He needed a place to focus on studying for his new certification and work part-time locally. This is simply the best place in the Longview area. Everything work, it's clean, comfortable, and super well-managed thanks largely to the manager Thomas. Since we had... More

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Angela W, Director of Sales at Suburban Extended Stay Hotel, responded to this review
14 August 2012

Sailright, thank you for choosing Suburban Extended Stay Hotel for your son's stay in Longview and for sharing your experiences with the Trip Advisor community! Our staff works hard each day to provide outstanding service and a clean and comfortable ‘home away from home’ for our valued guests. Of course, we absolutely love to hear when we get it right!... More

Amersfoort, The Netherlands
1 review
5 of 5 stars Reviewed 19 June 2012

We stayed for 7 nights and had a great time. Very friendly staff, good rates, spacious rooms. And we personally loved it that we did not have housekeeping knocking on the door every day. But all we needed was available at the reception. A small defunct in the bathroom was taken care of within 5 minutes after calling the desk.... More

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Franklin, North Carolina, United States
1 review
5 of 5 stars Reviewed 16 June 2012

The hotel was excellent. Nice friendly staff and very helpful. I would stay at this hotel again. Very clean and spacious rooms.

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Beaumont, Texas
1 review
5 of 5 stars Reviewed 13 June 2012

After comparing prices and accomodations of all the hotels in Longview, I decided to pass up the more well known hotels and take a chance on the lower priced Suburban. I'm so glad I did as this will now be the only place I stay when I return to visit friends in that area. The rooms are spacious, clean and... More

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Additional Information about Suburban Extended Stay Hotel

Address: 3211 Hotel Way, Longview, TX 75605
Region: United States > Texas > Longview
Amenities:
Fitness Centre Free High-Speed Internet Free Parking Kitchenette Pets Allowed Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #8 of 30 hotels in Longview
Price range (per night): S$98 - 123
Hotel Class:2 star (2*)
Reservation Options:
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Suburban Extended Stay Hotel
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