Embassy Suites Lubbock (TX): See 219 Hotel Reviews and 45 Photos

Also Known As:: Embassy Suites Lubbock Hotel Lubbock; Embassy Suites Lubbock Hotel; Lubbock Embassy Suites

Address: 5215 South Loop 289, Lubbock, TX 79424

Phone Number:

Region: United States > Texas > Lubbock

Amenities:

Bar/Lounge Business Centre Fitness Centre Free Breakfast Free High-Speed Internet Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access

Hotel Style:

#2 Family Hotels in Lubbock

#5 Business Hotels in Lubbock

Price range (per night): S$202 - 410

Hotel Class:3.5 star (3.5*)

Official Description (provided by the hotel):: Welcome to the Embassy Suites Lubbock hotel, the only all-suite hotel located in Northwest Texas. Truly a landmark of its own, this Lubbock, Texas, hotel boasts an unforgettable lobby featuring a Tuscan-style open-air atrium with lush tropical plants, a striking koi pond, and calming waterfalls, planned with your sensory experience in mind. This premier hotel is nestled among the excitement of the South Plains Mall and minutes from Lubbock's medical centers, Texas Tech University, and the City of Lubbock Convention Center. ... more less

Reservation Options:: TripAdvisor is proud to partner with Expedia, Travelocity, Agoda, Booking.com, Hilton Hotels, Venere, Olotels, Hotels.com, Priceline, HotelsClick and Tingo so you can book your Embassy Suites Lubbock reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.

Adam M

Anaheim, California

1 review

“Best Costomer Service”

Reviewed 10 June 2013

I have been to 3 hotels in Lubbock (Embassy, Overton, and Homewood) and the Embassy's costumer service is far better than what I've seen at the others. I am not completely knocking down the other two as they are okay on their service. However, when I have any small issue, Kyle T. at the front desk and others have been... More

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Thank you for taking the time to give us feedback on your experience at our property! I am so pleased that you were satisfied with the customer service given by one of our outstanding associates, Kyle. I hope that we get more opportunities to serve you on your future visits to Lubbock, TX. If there is anything at all we... More

msbailey123

2 reviews

“Excellent!”

Reviewed 9 June 2013

This is a great place to stay. The location is great. The rooms are wonderful. The staff is very accommodating. Michael, the manager, is a true professional. He's top notch when it comes to customer service and satisfaction. You won't be disappointed in THIS Embassy Suites Lubbock! Great Hotel!

Thank you so much for your outstanding review! I am so pleased that you enjoyed your visit at our property. I would like to thank you personally for the compliment on my professionalism and service. It is always a pleasure to serve our guests. We look forward to your next visit to Embassy Suites! Thank you again for choosing Embassy... More

Badvegan

Lubbock, Texas

Reviewer

3 reviews

Reviews in 2 cities

“Best in Lubbock”

Reviewed 6 June 2013

Lubbock only has two choices for decent hotels. This and the Overton and they are both the same price. What makes the difference in the two hotels is service and atmosphere. The Embassy staff go beyond the call of duty to make your stay pleasurable, and the tropical palm trees and waterfalls make the common areas of this hotel feel... More

Thank you for your outstanding review of the property! Guests like yourself enjoy the service that our team provides. I am pleased to hear that we are consistent and go beyond the call of duty while you stay with us. I noticed that your satifsfaction with the happy buffet did not match your satisfaction with the other aspects of the... More

Deborah B

Las Cruces, New Mexico, United States

1 helpful vote

“Loved my stay”

Reviewed 4 June 2013

I stayed here for a week on business. Loved it! Everything was clean, the staff were super nice, and the stay saved me a lot of money with all the freebies they provide! I highly recommend this hotel.

Review collected in partnership with Embassy Suites Hotels

Thank you for taking the time to give us a review on your recent stay with us! I am pleased to see that the hotel and staff satisfied your traveling neeeds! We like to give as much as we can to our guests as it is a joy to meet and take care of everyone that stays with us. We... More

BobbyV19

“Excellent”

Reviewed 3 June 2013 via mobile

My stay at the Embassy was great. It started by the above excellent service by the front desk employee (Magan) she went above and beyond to ensure customer service. I've stayed at numerous hotels and she by far showed what customer service should be about. I would suggest to Embassy to leverage Meagan's skills through out the corp. made the... More

Thank you so much for the great review! I am very pleased to see that you received great customer service from Magan, one of our leaders at the front desk. She was excited to see that you mentioned her as she remembered taking care of you during your stay. We look forward to taking care of you on your visit... More

kelby v

Lubbock

“My stay here at Embassy Suites Lubbock”

Reviewed 31 May 2013

Excellent service from KP. He always gives me and the rest of the visitors his utmost attention, and is always on point when giving an answer. When I have a problem and I go to KP the problem is fixed before i have time to get back to the room. I love staying at this hotel, because even though I... More

Thank you for your excellent review! KP was thrilled to see that you mentioned him. We're pleased to hear that you receive millionaire service while staying with us! We look forward to providing that same service the next time you stay with us! More

Denise D

Sugar Land, United States

“Lubbock Graduation”

Reviewed 30 May 2013

The entire staff was execellent. They were all very nice, polite, professional and accomodating. The evening reception and the morning breakfast were outstanding. The rooms were clean, comfortable and quiet. Would recommend to everyone.

Thank you for the great review and allowing us to be one of your recommendations! We're excited to hear that you enjoyed your recent stay with us. We look forward to taking care of you in the future! More

Randy F

Colleyville, United States

“Awesome Place to Stay in Lubbock”

Reviewed 27 May 2013

This is my 5th time at this hotel and it just gets better and better. The staff is absolutely incredible. The property is clean and very accommodating to all of your needs. Can't wait for my next visit.

Thank you for the great review! We're so pleased to hear that we are improving as a staff at each visit! Thank you for your loyalty to the property. We look forward to welcoming you back! More

Booksrus

Tennessee

Senior Reviewer

6 reviews

4 hotel reviews

Reviews in 4 cities

2 helpful votes

“Great place”

Reviewed 24 May 2013

This hotel is all about customer service--beautiful accomodations, friendly and helpful staff, nice complimentary breakfast, plus coffee and ice water is always available. A really nice place to stay, but we expect nothing less with this hotel chain.

Thank you for taking the time to give us feedback on your stay with us! We're so glad to hear that you were pleased with the service and the accomodations at our property! We hope we get another opportunity to take care of you in the near future! More

rider65

Senior Contributor

27 reviews

27 hotel reviews

Reviews in 27 cities

“A nice Embassy Suites”

Reviewed 22 May 2013

The hotel is not located in the best location for motorcycle riders like us, but not bad. It is done in a southwest style and all the main parts of the hotel were enclosed, which was nice for after a hot day of riding. There are also open courtyards outside. Having the king suite was nice because could spread out... More

Thank you for your recent review of the property! We're pleased to hear that you were impressed by our staff members! We look forward to taking care of you the next time you travel to Lubbock, TX. More

1-10 of 219 reviews

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Embassy Suites Lubbock Reviews

Embassy Suites Lubbock

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