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All 52 Lubbock hotels »

Arbor Inn and Suites

5310 Englewood Ave, Lubbock, TX 79424
Hotel amenities
Arbor Inn and Suites
Ranked #6 of 52 hotels in Lubbock
4.5 of 5 stars 95 Reviews
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95 reviews from our community

    Trip type
Traveller rating
    67
    17
    4
    1
    6
Date Rating
Pampa, Texas
1 review
5 of 5 stars Reviewed 29 May 2012 NEW

I have traveled many miles and spent many nights in hotels but none compare to Arbor Inn & Suites!! This has been my home away from home at least once month for the last 3 years. Need I say more.....

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Rob Meyer, Manager at Arbor Inn and Suites, responded to this review
31 May 2012

Teresa, It's a huge honor to hear such high praise from a traveler like you! We're proud to be your home-away-from-home. Thanks for the wonderful review. Of course, don't hesitate to let us know if there's anything we can do to make your stay with us that much better. Regards, Rob Meyer, Manager More

Lubbock, Texas
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 29 May 2012 NEW

My A/C went out in my house at 5pm on friday (103 degrees), Luckily, this place had one room left, I'm glad I took it! My 2 young daughters LOVED the room, and especially the pool, very nice design. It was like a mini vacation. Very nice room, clean, well appointed, and quiet. Breakfast the next morning was really good... More

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Dumas, Texas, United States
1 review
5 of 5 stars Reviewed 26 May 2012 NEW

From the Management to housekeeping staff the Customer Service is outstanding, location is close to everything , easy access to freeway without the freeway noise. Rooms are spacious so you dont feel cramped. This is the only place i will stay when traveling to lubbock. Keep up the good work Arbor Inn and Suites.

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Rob Meyer, Manager at Arbor Inn and Suites, responded to this review
28 May 2012

Anita, Thanks so much! We're proud to be your home-away-from-home in Lubbock. Let us know if there's ever anything we can do to make your stay that much better. We'll see you soon. Thanks, Rob Meyer, Manager More

Bryan, Texas
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 26 May 2012 NEW via mobile

I booked this hotel solely based on their beautiful pool. Imagine my disappointment when my friend and I got our bathing suits on and made our Sangria and made our way to the pool only to find it padlocked. We went to the front desk to inquire and were told, "I'm sorry, the pool doesn't open until tomorrow.". Excuse me??... More

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USA
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 22 May 2012

This is by far, the worst hotel at which I have stayed. The kitchens are not equipped with pots, pans, plates, glasses, cutlery, etc. What is the point of even having a kitchen? The rooms were dirty and I found articles of clothing left behind from former guests. The breakfast is very limited and one of the worst I have... More

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Rob Meyer, Manager at Arbor Inn and Suites, responded to this review
28 May 2012

I'm sorry to hear that you were disappointed. While we do not provide dishes and cooking utensils in our rooms, they are available upon request. Did you alert the front desk? They are happy to bring you the necessary cutlery, plates, and kitchen accessories. We take pride in our cleanliness, so the left-behind articles you found are completely out of... More

San Antonio, TX
Senior Contributor
30 reviews 30 reviews
Reviews in 17 cities Reviews in 17 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 21 May 2012

This family owned inn is totally unique. Each room is designed for maximum comfort and space. Every room is a suite at a normal room price. You can really spread out in comfort in these rooms. They are meticulously maintained and the beds are extra comfortable. You are more than likely to see the owners on the property every day.... More

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Rob Meyer, Manager at Arbor Inn and Suites, responded to this review
22 May 2012

It's so nice to hear from you. It's an honor that you've come back to us time and time again! Thank you for taking the time to review us. You left a lovely description for future visitors. Please let us know if there's anything we can do to make your stay that much better! Thanks, Rob Meyer, Manager More

Abilene, Texas
1 review
5 of 5 stars Reviewed 16 May 2012

I don’t write reviews for the places I stay at because they either meet expectations or are awful. Arbor Inn was a pleasant surprise. I ended up there because I couldn’t get a room anywhere else near where I needed to go. Everything from the spaciously magnificent room, friendly service, complimentary dinner and breakfast were unbelievable. My last stay was... More

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Rob Meyer, Manager at Arbor Inn and Suites, responded to this review
18 May 2012

I'm thrilled that we were a pleasant surprise! It's a huge compliment to receive such high praise from someone like you. Thank you for your kind words. Please don't hesitate to let us know if there's anything we can do to make your stay with us that much better! We'll see you next time you're in Lubbock! Thanks, Rob Meyer,... More

Oregon
Senior Contributor
21 reviews 21 reviews
Reviews in 15 cities Reviews in 15 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 10 May 2012

Only stayed one night, but which I had stayed longer. We were greeted by Rob the manager, inviting us to the manager's dinner of hot dogs, chips and brownies. We didn't partake as we were heading for the FREE laundry to do much needed washing, but many of the guests were partaking, and seemed very pleased. Couldn't believe the size... More

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Rob Meyer, Manager at Arbor Inn and Suites, responded to this review
11 May 2012

I'm thrilled to hear that we made you feel so welcome and comfortable! We know how laundry can accumulate when you're on the road. It's great that you got the opportunity to wash and dry your cloths! I'll definitely take your feedback about the tables into consideration. It would be a nice addition in the future. Thank you for the... More

Edgewood
1 review
5 of 5 stars Reviewed 22 April 2012

This motel is VERY large, clean, and comfortable! The staff is fantastc, welcoming, helpful, and very accommodating! We had the most wonderful weekend! (And, walked over to Joe's Crab Shack for an amazing meal with great people!) Thank you Texans for you fantastic hospitality!

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Rob Meyer, Manager at Arbor Inn and Suites, responded to this review
23 April 2012

Lori, It's so great to hear from you! I'm glad you enjoy our accommodations and find everything clean and comfortable. I know the staff will be thrilled to read your comments as well. We'd be happy to welcome you back again any time! Thanks, Rob Meyer, Manager More

Senior Reviewer
10 reviews 10 reviews
Reviews in 7 cities Reviews in 7 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 6 April 2012 via mobile

This was my second stay here. I visited 2 years ago when our daughter started at Tech. Things I love about this hotel: king suites have lots of room & great balcony to let in fresh air, Rob is great and does so much to assist you, easy on & off the loop, kitchen is spacious, united grocery is close,... More

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See 3 more reviews by Elizabeth1002 for Lubbock
Rob Meyer, Manager at Arbor Inn and Suites, responded to this review
11 April 2012

It's wonderful to hear from you. I'm so glad you enjoy staying with us when you visit your daughter. I do apologize about the miscommunication about the pots and pans; our front desk staff should have communicated to you that we are happy to provide pots and pans if you make us aware in advance. Our pool will open the... More

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Additional Information about Arbor Inn and Suites

  • Arbor Hotel Lubbock
Address: 5310 Englewood Ave, Lubbock, TX 79424
Price range (per night):* S$114 - 139

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