We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Holiday Inn Express Hotel & Suites Marshall

2.5 of 5
500 Interstate 20 E, Marshall, TX 75670
Hotel website
Hotel deals
Hotel amenities
Special Offer
Save on Hotel Packages!
Holiday Inn Express Hotel & Suites Marshall
Ranked #5 of 14 hotels in Marshall
Show the lowest price for this hotel*
Show Prices
*from our partners
Write a Review

36 reviews from our community

    Trip type
Traveller rating
    15
    10
    4
    4
    3
Date Rating
Stephenville, Texas
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
Reviews in 6 cities Reviews in 6 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 17 May 2013

When we checked in I was being a little hard to get along with about a request, Wendy came and resolved it quickly and was very friendly. Hotel was far above normal HI Exp standards and we really enjoyed our two day stay. All the staff we meet was very friendly. The Hotel was a little hard to find a... More

Was this review helpful? Yes
See 2 more reviews by Rusty K for Marshall
PatrickH0287, General Manager at Holiday Inn Express Hotel & Suites Marshall, responded to this review
22 May 2013

Hello Rusty, I'm sorry to hear that you had a problem during check-in, but I'm thrilled to hear that Wendy was able to resolve it quickly. Wendy has been our Director of Sales ever since the hotel opened in 2008 and we wouldn't trade her for the world. Thank you for taking the time to share your experiences with us... More

Helena, Montana
Senior Contributor
47 reviews 47 reviews
40 hotel reviews
Reviews in 39 cities Reviews in 39 cities
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 15 May 2013

Check in was actually kind of fun ( they were having a shift change so had the morning and evening desk ladies there ) They were very friendly and outgoing and had fun checking in. Room was good for what I wanted for the night ( the only thing is if you are there for more than a night the... More

Was this review helpful? Yes
PatrickH0287, General Manager at Holiday Inn Express Hotel & Suites Marshall, responded to this review
22 May 2013

Gunnar O, Who ever said checking into a hotel shouldn't be a little fun? I'm glad that you enjoyed your stay with us starting at check in, after all Holiday Inn Express' motto is "Stay Smart, Stay You" for a reason! I'll be sure to share your review with our front desk staff, they always appreciate positive feedback. Thank you... More

Waco, Texas
Top Contributor
120 reviews 120 reviews
30 hotel reviews
Reviews in 40 cities Reviews in 40 cities
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed 15 April 2013

The Holiday Inn Express Hotel and Suites, Marshall, TX offers a great location (Hwy 59) and excellent service. Rooms: The property is well-maintained and provides comfortable bedding, workspace, ample bathroom and closet space and convenient amenities that include a refrigerator and microwave. The latter two are particularly useful in the event one wants to purchase something to cook on the... More

Was this review helpful? Yes
See 3 more reviews by tltalbert for Marshall
PatrickH0287, General Manager at Holiday Inn Express Hotel & Suites Marshall, responded to this review
17 April 2013

Hello and thank you so much for filling out a review! We greatly appreciate you sharing your experiences with us. Feedback, especially positive feedback, is always most welcome. I'm glad that enjoyed your stay and thank you for allowing us to host you while visiting Marshall. We will look forward to seeing you again in the future. Until then safe... More

Dallas
Top Contributor
143 reviews 143 reviews
50 hotel reviews
Reviews in 56 cities Reviews in 56 cities
71 helpful votes 71 helpful votes
5 of 5 stars Reviewed 6 April 2013

We were greeted with genuine friendliness by the manager, received a quiet room away from traffic, elevator and vending as requested. Recommendations for local dining given with care. The hotel seems to be new with nice western themed décor, clean room, modern appointments like granite bath counter, flat screen TV. Fridge and micro wave provided. Breakfast is the standard HIE... More

Was this review helpful? Yes
PatrickH0287, General Manager at Holiday Inn Express Hotel & Suites Marshall, responded to this review
12 April 2013

Thanks Herman! I'm so glad that you enjoyed your stay and the dining recommendations. Our housekeeping and maintenance staff work tirelessly to keep the hotel "new" condition and I plan to share your review in our morning "Staff Huddle" with them. Also, on the dishes and utensils in the breakfast bar, I don't have a firm timeline for these changes,... More

East Texas
Contributor
13 reviews 13 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 27 March 2013

My second visit to this hotel was better than the first...I stayed early Feb. 2013 the first time, and found the hotel to be very nice, clean, well-equipped, with friendly staff. This second visit in March, I was upgraded to the top-floor "executive suite" which was super nice! Everything was in order when I arrived, and even though I was... More

Was this review helpful? Yes
PatrickH0287, General Manager at Holiday Inn Express Hotel & Suites Marshall, responded to this review
4 April 2013

Thank you so much for taking the time to fill out a review! I'm so glad that you enjoyed your stay even more the second time around. Our suites are truly the crown jewels of the hotel and some of the most spacious in Marshall. Thanks again for allowing us to host you while visiting Marshall and we look forward... More

Fort Wayne, Indiana
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 15 December 2012

Nice overall got a good nights sleep , parking not great so if riding a motorcycle would ask to park under canopy. Breakfast decent always a factor when I travel because it saves time, pancake machine was broken , didn't I use pool but it was clean and ready . Would stay again

Was this review helpful? Yes
PatrickH0287, General Manager at Holiday Inn Express Hotel & Suites Marshall, responded to this review
27 December 2012

Hello Tom, Thank you for taking the time to fill out a review! I'm glad you got a good night's sleep while riding through. You're correct, our location at the end of the frontage road can be a little tricky to locate the first time, but I'm glad that you found the hotel's cleanliness and service up to your standards... More

Cedar Park, Texas
Senior Contributor
24 reviews 24 reviews
12 hotel reviews
Reviews in 16 cities Reviews in 16 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 5 December 2012

I arrived late last night, after driving in from Austin. Check in was quick and efficient. Guest service was very friendly and welcoming. I have a room on the first floor, looking at the pool. My only complaint is that my "neighbor" is a snorer. The room is great! Service is great!

Was this review helpful? Yes
PatrickH0287, General Manager at Holiday Inn Express Hotel & Suites Marshall, responded to this review
5 December 2012

Hello Brian, First, let me say thanks, not just for staying with us, but for staying again. Secondly, thank you so much for sharing your experience with us! I'm very happy to hear you found the hotel to your standards and enjoyed the view of the pool. All of the staff really tries to go "all in" for guest service... More

Louisiana
Contributor
14 reviews 14 reviews
7 hotel reviews
Reviews in 9 cities Reviews in 9 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 30 October 2012

The Holiday Inn Express in Marshall, Texas is located near a convenient intersection next to Interstate 20. The hotel was clean, all the staff was helpful and friendly. Their hot breakast was more than ample. If you want a quieter room, ask for one at the back of the hotel or you will hear interstate traffic all night. We had... More

Was this review helpful? Yes
See 2 more reviews by ecljohnson for Marshall
PatrickH0287, General Manager at Holiday Inn Express Hotel & Suites Marshall, responded to this review
3 December 2012

Hello Ms. Johnson, Thank you so much for taking the time to share your feedback with us. I'm very happy that you enjoyed your stay and got to take in some of the sights in Jefferson before heading home. A number of our guests love to visit the Jefferson area, especially antique lovers. I'm glad that you enjoyed the breakfast... More

Houston, Texas, United States
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 October 2012

I was in town for a 1 night stay. The hotel staff was polite & helpful during Check-in (which was quick) as well as checkout. The breakfast was tasty and there was a good variety of items to choose from. The attendant did a great job of keeping it well stocked/ maintained. I would definitely stay here again if in... More

Was this review helpful? Yes
PatrickH0287, General Manager at Holiday Inn Express Hotel & Suites Marshall, responded to this review
14 November 2012

Thank you so much for taking the time to share your experiences with us. We take great pride in our hotel and what we offer. I've shared your comments with all of the staff, especially the Breakfast Hostess. Thanks again and we hope to see you back soon! More

New Braunfels, Texas
Contributor
12 reviews 12 reviews
9 hotel reviews
Reviews in 7 cities Reviews in 7 cities
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed 22 September 2012

Stayed here while doing business in Marshall. It has been awhile since I stayed here and it all came back to me when I got into room. Loud, loud and did I mention Loud. I remembered that I usually stayed at the Hampton Inn (no rooms available). I could of stayed at the Motel 6 next door and faired better.... More

Was this review helpful? Yes 2
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Marshall, responded to this review
9 October 2012

Dear TX4Ever42, Thank you for taking the time to review our property. I am sorry to hear that you were not satisfied with your recent stay with us because of the loud noise. I want to assure you that this is not our standard. We want our guest to have a relaxing and enjoyable stay. Please accept my apologies for... More

Travellers are raving about these Marshall hotels

La Quinta Inn & Suites Marshall
Great value on a similar hotel
Marshall, TX
5 of 5 stars 60 Reviews
Show Prices
Still looking for a hotel?
Highly rated hotels in or near Marshall
Trendy
Hampton Inn & Suites Longview North
Hampton Inn & Suites Longview No... 4.5 of 5 stars 82 reviews
Family-friendly
The Hale House Inn
The Hale House Inn 5.0 of 5 stars 40 reviews
Good for business
Baymont Inn & Suites Marshall-East End Blvd
Baymont Inn & Suites Marshall-Ea... 2.5 of 5 stars 38 reviews
Show Prices ABS:HotelCheckRates-d1169234?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d650844?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d99253?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_Style_Xsell
Also consider these accommodations in or near Marshall
La Quinta Inn & Suites Marshall 5.0 of 5 stars 60 reviews Fairfield Inn & Suites Marshall 4.5 of 5 stars 137 reviews Comfort Suites Marshall 4.0 of 5 stars 46 reviews Hampton Inn Marshall 4.0 of 5 stars 27 reviews
Show Prices ABS:HotelCheckRates-d2556478?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d514489?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d293236?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d106655?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero
View all 14 hotels in Marshall, ranked by popularity

Been to Holiday Inn Express Hotel & Suites Marshall? Share your experiences!

Write a Review Add Photos Add Videos

Additional Information about Holiday Inn Express Hotel & Suites Marshall

Also Known As:
Holiday Inn Express Hotel And Suites Marshall
Address: 500 Interstate 20 E, Marshall, TX 75670
Phone Number:
Region: United States > Texas > Marshall
Amenities:
Business Centre Fitness Centre Free Breakfast Free High-Speed Internet Free Parking Pets Allowed Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Family Hotels in Marshall
Price range (per night): S$129 - 155
Hotel Class:2.5 star (2.5*)
Official Description (provided by the hotel):
Welcome to the new Holiday Inn Express Hotel & Suites in Marshall near the Josey Ranch. Our Marshall, TX hotel is the perfect choice for both business and leisure travelers.Families looking for lodging in Marshall, Texas will love staying at our hotel, located just off I-20 at Highway 59, with close proximity to the educational institutes of ETBU, Wiley College and Texas State Tech. This Marshall, TX hotel is convenient to numerous local attractions, including the Josey Ranch, Caddo Lake, the Starr Family State Historical Site and our world-renowned pottery stores. Other sights and activities include the Riverboat Casinos in Shreveport-Bossier, a historic downtown and many yearly festivals.Business travelers will be impressed by the comforts of our Marshall, Texas accommodations. Situated in a suburban area, we offer you easy access to several large companies, such as the Marshall Courthouse, Weatherford, Martex Drilling Company, Nomac and the Marshall pottery manufacturers. Our Marshall, TX hotel also provides a Business Center with computer access, fax, copy and printing services and free high-speed, wired and wireless Internet access.While you are lodging in Marshall, TX, you can enjoy our amenities including a convenient Sweets Shop, an outdoor pool, a patio with grills and the free hot breakfast bar. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with IHG, Priceline, Travelocity, Expedia, Hotels.com, Orbitz, Venere and Hotwire so you can book your Holiday Inn Express Hotel & Suites Marshall reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.

Owners: What's your side of the story?

If you own or manage Holiday Inn Express Hotel & Suites Marshall, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

  • Manage your listing
Holiday Inn Express Hotel & Suites Marshall
Show the lowest price for this hotel (from our partners)
Show Prices