We had a very good stay at this hotel. It was clean and well maintained with a pleasant and helpful staff. Catrina Jefferson, the desk clerk when we checked in, was particularly helpful and efficient. I recommend this hotel to anyone staying in the area. The only downside was that some of the food at breakfast was out of date.
I stayed here for 13 weeks while I worked at Good Shepherd Marshall. The staff knew me. They were awesome. Everything is clean and fresh. The food served on Monday's and Wednesday's is not the tastiest, but it is free and it is dinner...two nights a week. Breakfast every morning s good. Everything is excellent at this property. Believe me...
More
It's great to hear from you! Thank you so much for writing a review on your stay with us. All of the compliments are greatly appreciated. Unfortunately we do not have a full service kitchen, so our menu options for our evening receptions is limited. However, we do try our best and we have definitely made some improvements. We have...
More
Encountered only kindness and willingness to help, which made the stay very pleasant.
Thank you for writing a review on our hotel. We take great pride in our wonderful staff. We have been very fortunate to have such great employees who genuinely care. It's great to know that all of the hard work has paid off.
Thanks,
Erin M. Smith
Asst. General Manager
More
Staff was friendly and courteous. Hotel was attractive and spotlessly clean. Complimentary breakfast was excellent and the Manager's Wednesday Evening Welcome with appetizers was great. As a former platinum Marriott Awards Member, this Fairfield Inn & Suites was by far the best I have stayed in throughout the US.
Wow, thank you for such an incredible review! As a Platinum Rewards Member, you are one of the toughest critics. We feel truly honored that you feel this way about our hotel. We strive to be the best of the best. Having wonderful guests has helped greatly! The Receptions for guests are Monday, Tuesday, and Wednesday nights to show a...
More
Super friendly and helpful staff, particularly Caitlyn that checked us in. We were upgraded to a suite and it was very clean, great working area, good lighting. Very comfy bed. Wifi worked well. Easy access to highway. The breakfast was just ok - items had been sitting and were not the best quality - but if you just want cereal...
More
Thanks for writing a review on us! We are glad that you enjoyed your stay here with us. Our breakfast is something we take pride in. We wish you would have been able to enjoy it to the full extent. The recommendation for our hotel is greatly appreciated. We loved having you and hope to see you again.
Thanks,
Erin...
More
Great Room, exceptionally clean..........and great service!!! Look forward to another stay in a few months
Thank you so much for the review! It is great to see that we are accomplishing our goals with our guests. We were delighted to have you stay with us and look forward to seeing you in the future.
Thanks again,
Erin M. Smith
Asst. General Manager
More
We like to stay at Fairfield Inn & Suites and the one in Marshall,Texas is the best we've experienced. In fact, it rates very high compared to other hotels. It is conveniently located just off I-20 so you don't have to go far to find it. The staff is welcoming and attentive and the property is stylish and well maintained...
More
Wow what a great review! Thank you so much for writing this on our hotel. We greatly appreciate that you took the time to share this with Trip Advisor. Other travelers' questions can be easily answered just from reading this. We are so glad that you enjoy staying at our hotel and we are able to leave such an impression....
More
My family and I stayed in this hotel while on our way to San Antonio. As an educator, I always try to find things that will be both entertaining and educational for the family to do while on vacation. In Marshall we stopped at the Frank Starr Mansion; however, we needed something else to compensate for the long ride to...
More
Thank you so much for writing such a detailed review on us. It is great to know that our Front Desk left such a strong impression! All of our Guest Service Reps at the desk take pride in their job and helping guests. Marshall is small, but we still have a lot to offer. We are glad that you and...
More
The staff was very friendly, the hotel was clean and very up to date amenities. The rooms are very nice as well.
Thanks for writing this review on our hotel! It is great to know that we were able to provide you with a great experience. That is our top priority. We hope that the next time you are in Marshall, you will stay with us again!
Thanks,
Erin M. Smith
Asst. General Manager
More
I just spent three days at this hotel and I must say being my second time there it was just as nice as the first time. I'll be going back again next year, I pray. The employees there do all they can to made your stay at their hotel great, I have no complaints. The rooms are clean, the people...
More
Thank you so much for taking the time out to write a review on us. It is greatly appreciated! We hope that you continue to come back each year and enjoy the experience just as much. Your group is always a lively and fun. We look forward to having you all here each year. This year we showed our appreciation...
More
If you own or manage Fairfield Inn & Suites Marshall, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
29 Reviews
19 Reviews
21 Reviews
