I stopped in very tired and very late. The room was nothing to write home about but it was clean and everything worked. I left a $1700 camera in a drawer when I left and didn't discover that for several days. I contacted the hotel and spoke with Chuck. Not only was my camera in lost and found, but Chuck...
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Terrible. Could be decent with some tlc, but right now it has filthy carpet (will have to throw out my favorite pair of socks when we leave), holes in walls and ceilings, non-working microwave, spotty internet connection, questionable clientele. Will never stay here again. Oh, and milk at breakfast was soured. YUCK!
Dear Value Guest,
Thank you for taking the time to share your feedback regarding your stay at our Marshall, TX.property. I sincerely apologize for any inconvenience you felt you experienced with us. There is never an excuse for providing anything less than great service. All claims against this property will be further investigated and corrected where necessary, I hope you...
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