The location and building are nice and have a historical feel. The staff are polite, but seem to just miss the mark on being positive about the hotel. The rooms although small are appointed nicely with Marriott level furniture. The internet service is very slow wired and wireless were the same speed and not capable of video conferencing or streaming...
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Dear Almost There,
We wish to move towards being THERE. In those efforts I wnated to thank you for your comments and say that we take them seriously and have improved our internet service. All rooms and public areas have complimentary wired and wireless service. We have replaced all our hardware and in the next days we hope to have...
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The Renaissance in McAllen is a very nice property. It is located near what seems to be old downtown McAllen. Contrary to some of the other reviews of this property, I do not find the surrounding area to be that bad.
The hotel itself is pleasant. The room is charming, one of the walls is actually brick. There is a...
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After reading some of the reviews, I was concerned about staying at this hotel, however I found the property to be architecturally interesting and I enjoyed having a top-floor room overlooking the courtyard and pool. I have to comment that I really don’t understand the decision for the lobby colors – teal and pink– either it hasn’t been updated since...
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What a nice place. You should stay here. This is an artfully restored and well-cared for hotel. Attentive and friendly staff. Comfortable hotel lobby with bar for socializing or grabbing a nightcap. Convenient restaurant with typically pricey but satisfactory breakfast and dinner if you really don’t care to venture out to some of the very close meal options.
Our second...
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This is an older property with plenty of charm and character. It is close to the airport and a short drive to some nice restaurants. Nice room layout with a comfortable and clean bed. I asked for a quiet room and there was still some ambient noise from the lobby, other patrons, and the nearby train tracks. A good place...
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Thank you for the positive comments. Noise is always something we attempt to reduce, regardless of the source. We all need our sleep and we at Renaissance are glad you had a pleasant visit. Come back soon. Sandy Arnold
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The Renaissance Casa de Palmas belongs to the Marriot chain, but is a little bit different to other chain hotels. It has been renovated in Spanish style, with a inner courtyard and a very nice lobby.
The rooms are clean and not too small. I slept very well in a very comfortable bed.
The internet access was a little bit...
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Thanks for taking the time to comment on your visit to Renaissance Casa De Palmas by Marriott. You are quite correct, we are different than most hotels, we are a historic hotel and you will get a different experience than a typical hotel stay. We are indigenous to this area of South Texas. Sorry about the interent speed, we are...
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I grew up and McAllen and have seen this hotel change a few times it wasn't until this past weekend I got to enjoy it. It's clean and has everything you may need, chargers, ipod dock, Hair dryer, iron etc. I was a bit disappointed I could not watch my shows on E! Or MTV any girly show/channels. I brought...
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Dear Cute & Cozy. How great to hear that you have been familiar with this historic hotel for years and finally got to have an experience. Thank you for the nice review and also for the comments so that we can continue to make the improvements needed. We always appreciate the opportunity to hear from our guests. Sandy Arnold
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This hotel is certainly the top of the line. I have spent the last 18 months traveling to this hotel on a weekly basis.
The service and staff is second to none. I was always treated like family but then again they probably saw me as much as their own families.
The only issue at this hotel I ever had...
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Dear Mike,
We will miss you. You are family and as I shared this with my managers we all were sad to hear that you would not be coming back on your regular trips. Best of luck in your new area and we hope you find a second home there as well. Sandy Arnold
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This hotel was great and the staff was super nice. The hotel treated its guests like royalty. Many of the rooms have balconies that overlook the courtyard pool. From what I gathered, this hotel is a great location for weddings. The landscaping is quite beautiful and the breeze blowing through the palm trees was so relaxing. I stayed for business...
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I stayed at the Renaissance in McAllen, Texas, from December 5 to December 9, 2011. I travel to McAllen frequently and have often stayed at the Renaissance given its convenience and location. After my last visit, I do not intend to ever stay at the Renaissance again. The first room had a massive ant infestation and the closet doors were...
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35 Reviews
79 Reviews
