I am very impressed by the personal attention the staff at this hotel gives. If you have to be away from home, it is great to be at a place that makes you feel welcome and calls you by name. I travel frequently for business and this staff is exceptional.

We booked for two nights at the South Padre Island Garden Inn and stayed an additional night. The manager Felipe was very attentive and helpful. The staff were all freindly and always asked if we were enjoying our stay. I wanted to smoke a cigar outside with a glass of wine and forgot my lighter. Staff person, I think her... More

Even though this is one of the nicest hotels in the area, clean and quiet, their beds leave a lot to be desired, especially if you want a good night's sleep. They have a "system" that supposedly adjusts the beds from soft to firm but from the softest to the firmest there's maybe a 10% difference. A King is not... More

This hotel run by manager Jaime Estrada is wonderful. You couldn't ask for better service and very friendly! Love it when they know your name when you walk in! The only problem was the prices have gone up so much with the oil boom! Sad for us Diamond members who traveled when business was bad! I may have to start... More

The manager sets the tone for the rest of the staff at this hotel. They all are extremely warm and welcoming. The hotel is clean and comfortable. Great location. I'll definitely be going back during my business travels.

This was our first experience at a Hilton Garden Inn. The McAllen hotel is at a convenient location. The hotel faces an open parking lot with an adjacent restaurant. The staff greeted us well and were very helpful. We stayed in a first floor, double-bed room. The room was clean, quiet and comfortable. The bed was a little stiff for... More

The Hilton Garden in in McAllen is a great place to stay. The whole staff worked hard to make sure that guests are happy with the hotel and the service. For example, the cook makes great breakfast omlets, and the breakfast bar and the restaurant staff are on top of things. Linda at the bar make sure that our beverages... More

I stayed at the Hilton Garden Inn for business. The hotel is in very good shape and very clean. Hotel staff were very helpful and courteous. The cookies in the evening after coming in from a long day were a welcome snack. I guess the only thing was my bed would not adjust like it was supposed to but it... More

This hotel is always clean and friendly. The desk staff is very helpful and cheerful.The bar staff is very good at remembering guest preferences from evening to evening. One in our group had an issue with sugar ants in her room and the staff offered to move her. She didn't think it was that big of a deal and didn't... More