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All 2 Rascafria hotels »

Sheraton Santa Maria de El Paular

4.0 of 5
Carretera M-604 KM 26.5, 28741 Rascafria, Spain
Hotel amenities
Sheraton Santa Maria de El Paular
Ranked #1 of 2 hotels in Rascafria
3.0 of 5 stars 54 Reviews
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54 reviews from our community

    Trip type
Traveller rating
    12
    18
    14
    4
    6
Date Rating
Madrid
Senior Reviewer
9 reviews 9 reviews
Reviews in 8 cities Reviews in 8 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 31 May 2012 NEW

The setting of this hotel is magnificent with lots of walks and cycle runs in beautiful scenery just outside. However, the hotel was very disappointing for a Sheraton 4 star. Positives first: Staff were friendly helpful and charming. Most spoke English, by the way, not that I would be put off if they didn't Public areas were spacious, quiet, and... More

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Wamberal
Top Contributor
332 reviews 332 reviews
Reviews in 115 cities Reviews in 115 cities
123 helpful votes 123 helpful votes
4 of 5 stars Reviewed 11 April 2012

Everything other reviewers say is true - the hotel is becoming rundown, the rooms are small etc. and it is different to the majority of Sheratons but we actually loved it for all of that. It was the only hotel on the trip that I hadn't planned on - other hotels were booked because of the nearby top restaurants or... More

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Javier Cortes, General Manager at Sheraton Santa Maria de El Paular, responded to this review
17 April 2012

Dear Customer, thank you very much for your words that I will share with the rest of the hotel team. We are still working on improving our facilities, for example this year we will re decorate banquet function rooms, the lobby with the piano, our bar and the terrace located within the cloister. We welcome your comments and hope to... More

London, UK
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 21 February 2012
1
person found this review helpful

We stayed for 3 nights in Feb 2012 and found it to be a very nice hotel. Having read reviews on this site, we went with mixed feelings. But am glad to say, we were happy with the place. Rooms were neat and clean, quiet ambiance and a general good feel around the place. The only drawback was the food... More

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London, United Kingdom
Top Contributor
55 reviews 55 reviews
Reviews in 32 cities Reviews in 32 cities
39 helpful votes 39 helpful votes
3 of 5 stars Reviewed 1 November 2011
2
people found this review helpful

KeesE, who reviewed this hotel elsewhere, is harsh but fair. Having stayed here four or five times over the past two years, i'm sadly coming to the conclusion that urgent investment is needed. Chairs and lighting are as bad as they were two years ago, bathrooms are tired, bikes are under maintained, no-one speaks English ( this is a Sheraton... More

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See 2 more reviews by RedFred1000 for Rascafria
Javier Cortes, General Manager at Sheraton Santa Maria de El Paular, responded to this review
28 November 2011

Dear loyal guest, thank you very much for taking time to write comments regarding the facilities and decoration of the hotel. In fact, these comments are very import to us, because we know first-hand view and feedback of our guests. We are still in the process of continuous improvement, for example, this week we installed throughout the hotel plasma tv's... More

builth wells, wales
Senior Contributor
25 reviews 25 reviews
Reviews in 17 cities Reviews in 17 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 12 September 2011

Beautiful rustic hotel with lots of character we stayed here for Rivas family wedding for 2 nights. Its a bit like a parador, staff were very helpful (we only speak English), room was very clean and quaint, setting was spectacular. Breakfast buffet was lovely, we also had an evening meal from the bar menu which was great, prices very reasonable.... More

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Utrecht, The Netherlands
Senior Contributor
36 reviews 36 reviews
Reviews in 34 cities Reviews in 34 cities
61 helpful votes 61 helpful votes
1 of 5 stars Reviewed 14 August 2011
1
person found this review helpful

Dear Sheraton, kick this property off your chain or renovate it. The only good experience, apart from the ok restaurant, was that we did not have to pay for our stay. Good judgement by the frontdesk staff. This place has potential. Nice garden, great heritage building. But the rooms are ultra small and have no airco. We booked a superior... More

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JavierCortes, General Manager at Sheraton Santa Maria de El Paular, responded to this review
16 August 2011

Dear Sheraton Customer, we appreciated your valuable comment concerning the décor and physical conditions of the hotel. The hotel is part of a monument with more than 600 years old, due to that it is not easy to combine modernism and history at the same time. However we are doing a big effort to maintain our property updated. All rooms... More

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3 of 5 stars Reviewed 31 July 2011

As with the last review... rooms vary from monks' cells to lovely, spacious rooms. Although some bathrooms have been renovated and seem very modern, expect sudden hot or cold surges when showering.... safer to have a bath! Location is lovely, however, with a short walk into town and very near the natural pools. The monastery is a bonus. Food is... More

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Melbourne, Australia
Senior Contributor
29 reviews 29 reviews
Reviews in 20 cities Reviews in 20 cities
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 28 July 2011

This Sheraton hotel is not quite what one would attach the brand name to. Located within an old monastery, this hotel is located a few k's out of the town of Rascafria. The staff provide impeccable service with a smile, and the hotel is well equipped with a pool, bar, restaurant (food so so) and of course the monastery right... More

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Norwich, UK
Senior Contributor
38 reviews 38 reviews
Reviews in 31 cities Reviews in 31 cities
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed 23 July 2011

Stayed here on a long weekend using our SPG points.The setting is amazing and an easy hour drive from Madrid airport. Lots to do within an hour or so drive with walks accessible near by. Fantastic building and grounds. Several weddings there during our stay so a bit noisy during the night. Rooms OK we had a twin and a... More

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Florida
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed 20 July 2011

We spent several days at the marvelously restored Santa Maria del el Paular earlier this month. From the time you enter the gates of the courtyard you are transported into a world gone by. The service is tremendous. The buildling and pool grounds are delightful. The nearby town is pleasant, but not an attraction in itself, with the exception of... More

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Additional Information about Sheraton Santa Maria de El Paular

  • Sheraton Hotel Rascafria
  • Sheraton Rascafria
  • Rascafria Sheraton
Address: Carretera M-604 KM 26.5, 28741 Rascafria, Spain
Price range (per night):* S$115 - 257

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